Questionnaire For Successful Stakeholder Analysis

Questionnaire for Successful Stakeholder Analysis, Engagement, and
Management in PPP Construction Projects

Introduction
This questionnaire is designed to capture insights into stakeholder analysis,
engagement practices, governance challenges, and management strategies in PPP
(Public-Private Partnership) construction projects. The information gathered will
contribute to understanding best practices, obstacles, and strategies for effectively
involving and managing stakeholders throughout the project lifecycle.
Section 1: Background Information
1. Which option best describes your role in the project?
o Project Manager-
o Government Representative
o Contractor
o Civil Society Organization (CSO) Representative
o Other (please specify): _______________

2. What is your name and organization (optional)?
o Name: ___________________________
o Organization: _____________________
o Country: _________________________
3. Which of the following project governance frameworks has your
organization implemented in this project? (Select all that apply)
o RACI Matrix (Responsibility Assignment)
o Stakeholder Power Matrix
o Balanced Matrix
o Strong Matrix
o Weak Matrix

Section 2: Stakeholder Identification and Analysis
4. What methods do you use to identify stakeholders and assess their

interests, potential impacts, and interdependencies? (Select all that apply)
o PMBOK Stakeholder Analysis
o Power/Interest Grid
o Influence/Impact Grid
o Salience Model (power, urgency, legitimacy)

5. How often are stakeholder interests and influence reassessed throughout
the project lifecycle?
o Once at the beginning
o Quarterly
o During key project milestones
o Continuously throughout the project

6. Which stakeholder roles are critical for decision-making processes in your
project? (Select all that apply)
o Project Sponsors
o Regulatory Authorities
o Local Community Leaders

o Private Investors
o Contractors
Section 3: Governance Structures for Stakeholder Engagement and Management
7. What governance structure is primarily in place to facilitate stakeholder

engagement?
o Strong Matrix (centralized decision-making authority by project managers)

o Balanced Matrix (shared authority between project and functional
managers)
o Weak Matrix (functional managers have greater authority over the project)
8. Are there any committees or advisory boards specifically dedicated to
stakeholder engagement in this project?
o Yes (please specify their roles): _______________
o No
9. What tools or models are used to define stakeholder roles in terms of
power, influence, and expected participation levels? (Select all that apply)
o RACI Matrix
o Stakeholder Power and Influence Analysis
o Salience Model

10. How is stakeholder engagement incorporated into the project’s risk
management framework? (Select all that apply)
o Through regular risk assessments
o Via a dedicated stakeholder management plan

o By including stakeholders in risk assessment committees
Section 4: Conflict Resolution and Engagement Challenges
11. What types of conflicts have occurred between stakeholders in this

project? (Select all that apply)
o Resource Allocation Conflicts
o Communication Gaps
o Regulatory or Compliance Issues

o Legal/Contractual Obligations
o Other (please specify): _____________

12. What methods are used to address and resolve conflicts between
stakeholders? (Select all that apply)
o Mediation and Negotiation

o Escalation to Project Sponsors
o Governance Committee Intervention
o Other (please specify): _____________

13. Rate the level of difficulty for the following challenges in stakeholder
engagement in PPP projects, where 1 is least challenging and 5 is most
challenging:
o Lack of government capacity or commitment: _____
o Limited funding for stakeholder engagement activities: _____
o Communication barriers among stakeholders: _____
o Differing expectations or priorities among stakeholders: _____
Section 5: Measuring Stakeholder Engagement and Governance Quality
14. How would you rate the quality of stakeholder engagement in your PPP
projects? (Rate from 1 (Lowest) to 5 (Highest))
o 1
o 2
o 3
o 4
o 5
15. What practices or actions have been most effective in enhancing
stakeholder engagement?
16. Please share examples of successful stakeholder engagement practices

from your projects.
o
17. Which metrics do you use to measure the success of stakeholder
engagement? (Select all that apply)
o Stakeholder Satisfaction
o Reduction in Stakeholder Conflicts
o Increased Speed of Decision-Making
o Improved Project Performance Metrics
Section 6: Recommendations for Improving Governance and Stakeholder

Engagement
18. How important are the following changes to improve stakeholder

involvement in PPP projects? (Rate each from 1 (Least Important) to 5 (Most
Important))
o Clearer policies on stakeholder engagement: _____
o More targeted training programs for stakeholders: _____
o Increased budget for engagement activities: _____
o Enhanced feedback and grievance mechanisms: _____

19. What governance strategies or best practices would you recommend for
PPP projects?
20. Any additional comments or suggestions on governance and stakeholder

engagement?
Section 7: Stakeholder Communication and Feedback Mechanisms
21. How frequently do you provide project updates to stakeholders?
o Weekly
o Bi-weekly
o Monthly
o Only at major milestones

22. What primary channels are used for stakeholder communication? (Select all
that apply)
o Email Updates
o Project Meetings
o Online Portal/Project Management Software
o Public Reports/Press Releases
o Community Meetings

23. How is feedback from stakeholders typically gathered and documented?
(Select all that apply)
o Surveys or Questionnaires
o Feedback Sessions/Workshops
o Digital Feedback Forms
o Through dedicated stakeholder liaisons or representatives

24. How is stakeholder feedback integrated into project planning and
adjustments?
o Included in regular project reviews

o Only for significant changes or issues
o Considered through feedback reports and recommendations
o Not systematically included

25. Which stakeholder engagement tools or platforms have been most useful
in managing your PPP project? (Select all that apply)
o Dedicated Project Management Software (e.g., Microsoft Project, Asana)
o Communication Tools (e.g., Slack, Microsoft Teams)

o Document Management Systems (e.g., SharePoint, Google Drive)
o Virtual Meeting Platforms (e.g., Zoom, Webex)
o Stakeholder Analysis Tools (e.g., Miro, Power BI)
Section 8: Long-Term Stakeholder Impact and Engagement Effectiveness
26. To what extent do you believe stakeholder engagement has influenced

project outcomes positively?
o To a great extent
o To some extent
o Limited impact
o No impact
27. How likely are stakeholders to remain engaged throughout the project
lifecycle?
o Very Likely
o Somewhat Likely
o Neutral
o Unlikely
28. What are the primary reasons stakeholders disengage or reduce
participation? (Select all that apply)
o Lack of information or transparency
o Conflicting project interests
o Unmet expectations
o Organizational or personal limitations

29. What mechanisms are in place to re-engage stakeholders who become less
involved?
o Regular check-in meetings

o One-on-one discussions with key stakeholders
o Reminders of project benefits and outcomes
o No specific mechanism in place

30. In your experience, what factors most contribute to sustained stakeholder
engagement in PPP projects?

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Questionnaire for Successful Stakeholder Analysis, Engagement, and

Management in PPP Construction Projects

Section 1: Background Information

1. Which option best describes your role in the project?

o Civil Society Organization (CSO) Representative

o Other (please specify): _______________

o RACI Matrix (Responsibility Assignment)

o Stakeholder Power Matrix

o Other (please specify): _______________

4. What methods do you use to identify stakeholders and assess their

o PMBOK Stakeholder Analysis

o Salience Model (power, urgency, legitimacy)

o Other (please specify): _______________

o Once at the beginning

o Continuously throughout the project

o Local Community Leaders

o Other (please specify): _______________

Section 3: Governance Structures for Stakeholder Engagement and Management

7. What governance structure is primarily in place to facilitate stakeholder

o Strong Matrix (centralized decision-making authority by project managers)

o Yes (please specify their roles): _______________

o Stakeholder Power and Influence Analysis

o Other (please specify): _______________

o Through regular risk assessments

o Via a dedicated stakeholder management plan

o Other (please specify): _______________

Section 4: Conflict Resolution and Engagement Challenges

11. What types of conflicts have occurred between stakeholders in this

o Resource Allocation Conflicts

o Regulatory or Compliance Issues

o Other (please specify): _____________

o Mediation and Negotiation

o Governance Committee Intervention

o Other (please specify): _____________

o Lack of government capacity or commitment: _____

o Limited funding for stakeholder engagement activities: _____

o Communication barriers among stakeholders: _____

o Differing expectations or priorities among stakeholders: _____

o Other (please specify): _______________

Section 5: Measuring Stakeholder Engagement and Governance Quality

16. Please share examples of successful stakeholder engagement practices

o Increased Speed of Decision-Making

o Improved Project Performance Metrics

o Other (please specify): _______________

Section 6: Recommendations for Improving Governance and Stakeholder

18. How important are the following changes to improve stakeholder

o Clearer policies on stakeholder engagement: _____

o More targeted training programs for stakeholders: _____

o Increased budget for engagement activities: _____

o Enhanced feedback and grievance mechanisms: _____

20. Any additional comments or suggestions on governance and stakeholder

Section 7: Stakeholder Communication and Feedback Mechanisms

21. How frequently do you provide project updates to stakeholders?

o Other (please specify): _______________

o Online Portal/Project Management Software

o Public Reports/Press Releases

o Other (please specify): _______________

o Digital Feedback Forms

o Through dedicated stakeholder liaisons or representatives