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Bilwaf CV Updated

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CURRICULUM VITAE

BILLY J. WAFULA
BILLY JOTHAM WAFULA
P.O BOX 75229-00100, NAIROBI
Tel: +254758703606/+254115258119
Email; billywafula43@gmail.com

PERSONAL PROFILE:
DATE OF BIRTH : 3rd/JAN/ 2000
RELIGION : Christian
ID NUMBER : 38793267
NATIONALITY : Kenyan
GENDER : Male
LANGUAGES SPOKEN : Luhya, English and Swahili

PERSONAL VALUES
 Hardworking, reliable and honesty
 Good team player and ability to work with little supervision.
 A highly motivated, adaptable and responsible individual
 Proficient computer packages modules such as Microsoft Word, Excel, Access, PowerPoint,
Outlook, Internet and E-mail.
 Fluent in both written and oral English and Kiswahili.
 Excellent organizational and communication skills.

CORE VALUES
 Confident, dynamic, enthusiastic and dependable team player with strong interpersonal
skills.
 ability to listen to and accommodate varied opinion
 Can work under pressure and minimal supervision.

EDUCATION BACKGROUND:

March 2021 – May 2021: St. Luke’s College – Certificate in computer packages.

Jan 2017 – Nov 2020: St. Andrews Matulo High School – Kenya Certificate of Secondary
Education. (KCSE)

Jan 2006 – Nov 2016: St. Kizito Mukhweya Primary School – Kenya Certificate of Primary
Education. (KCPE)

Billy Wafula
JOB EXPERIENCE:
September 2023 – February 2024
LEXO ENERGIES
Job Title: Customer Service Attendant
Responsibilities:
 Kept accurate records of all interactions, including customer names,
addresses, phone numbers, credit card information, and product sales.
 Handled customer inquiries, answered questions, and resolved problems
in a timely manner.
 Created a team culture of exceeding customer expectations, exceeding
all company performance goals and standards. Maintained a clean and
safe work environment, resulting in a 70% reduction in complaints filed
with management and an 80% increase in crew satisfaction.
 Worked as a customer services attendant serving the needs of all our
customers.
 Offered strong customer service skills, keeping customers satisfied and
increasing sales.
 Executed company policies, procedures, and safety standards to ensure
the proper cleanliness and safety of the office and equipment
January 2022 – July 2023
PAPERBAGS LIMITED
Job Title: Store Assistant
Responsibilities:
 Worked with departments across the company, including the production
and dispatching departments by ensuring there is enough flow of raw
materials in the company
 Receiving calls for deliveries
 Updating of stocks
 Preparation of job cards
 Supplying of raw materials to the production floor
 Arrangement of the store

September 2021 – November 2021


Nestlé Kenya Limited
Job Title: General Worker
Responsibilities:
 Moving of raw materials to various production lines upon assignment
 Maintained cleanliness within the company
 Worked under as a machine assistant upon assignment
 Involved if delivery of goods to different clients

OTHER SKILLS AND ACHIEVEMENTS:


 Professional in writing and speaking both English and Kiswahili.

Billy Wafula
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 Computer literate.
 Good managerial and supervision skills.
 I have undergone training on workspace communications.
 Undergone training on customer handling and communication
skills.

TEAMWORK SKILLS
 Excellent listener
 Friendly, courteous, and service oriented
 Poised under pressure
 Quality Assurance
 Solid written and verbal communicator

HOBBIES AND INETERESTS:


 Reading inspiring article
 Socializing
 Travelling
 Community work
 Playing Basketball

Billy Wafula
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REFEREES:

1. Mr. Washington Ombudo


Supervisor, Lexo Energies LTD.
Tel: +254729885552

2. Mr. Hillary Mwendwa.


Supervisor, Paperbags LTD.
Email: mwendwahil5@gmail.com

3. Mr. Charles Kiiri


Sheerlogic LTD

Billy Wafula
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