Bilwaf CV Updated
Bilwaf CV Updated
Bilwaf CV Updated
BILLY J. WAFULA
BILLY JOTHAM WAFULA
P.O BOX 75229-00100, NAIROBI
Tel: +254758703606/+254115258119
Email; billywafula43@gmail.com
PERSONAL PROFILE:
DATE OF BIRTH : 3rd/JAN/ 2000
RELIGION : Christian
ID NUMBER : 38793267
NATIONALITY : Kenyan
GENDER : Male
LANGUAGES SPOKEN : Luhya, English and Swahili
PERSONAL VALUES
Hardworking, reliable and honesty
Good team player and ability to work with little supervision.
A highly motivated, adaptable and responsible individual
Proficient computer packages modules such as Microsoft Word, Excel, Access, PowerPoint,
Outlook, Internet and E-mail.
Fluent in both written and oral English and Kiswahili.
Excellent organizational and communication skills.
CORE VALUES
Confident, dynamic, enthusiastic and dependable team player with strong interpersonal
skills.
ability to listen to and accommodate varied opinion
Can work under pressure and minimal supervision.
EDUCATION BACKGROUND:
March 2021 – May 2021: St. Luke’s College – Certificate in computer packages.
Jan 2017 – Nov 2020: St. Andrews Matulo High School – Kenya Certificate of Secondary
Education. (KCSE)
Jan 2006 – Nov 2016: St. Kizito Mukhweya Primary School – Kenya Certificate of Primary
Education. (KCPE)
Billy Wafula
JOB EXPERIENCE:
September 2023 – February 2024
LEXO ENERGIES
Job Title: Customer Service Attendant
Responsibilities:
Kept accurate records of all interactions, including customer names,
addresses, phone numbers, credit card information, and product sales.
Handled customer inquiries, answered questions, and resolved problems
in a timely manner.
Created a team culture of exceeding customer expectations, exceeding
all company performance goals and standards. Maintained a clean and
safe work environment, resulting in a 70% reduction in complaints filed
with management and an 80% increase in crew satisfaction.
Worked as a customer services attendant serving the needs of all our
customers.
Offered strong customer service skills, keeping customers satisfied and
increasing sales.
Executed company policies, procedures, and safety standards to ensure
the proper cleanliness and safety of the office and equipment
January 2022 – July 2023
PAPERBAGS LIMITED
Job Title: Store Assistant
Responsibilities:
Worked with departments across the company, including the production
and dispatching departments by ensuring there is enough flow of raw
materials in the company
Receiving calls for deliveries
Updating of stocks
Preparation of job cards
Supplying of raw materials to the production floor
Arrangement of the store
Billy Wafula
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Computer literate.
Good managerial and supervision skills.
I have undergone training on workspace communications.
Undergone training on customer handling and communication
skills.
TEAMWORK SKILLS
Excellent listener
Friendly, courteous, and service oriented
Poised under pressure
Quality Assurance
Solid written and verbal communicator
Billy Wafula
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REFEREES:
Billy Wafula
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