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    Amol Rajendra Mahajan

    Uploaded by

    sarajain998
    arm

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Amol Rajendra Mahajan

    Uploaded by

    sarajain998
    6 views3 pages
    arm

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    © © All Rights Reserved

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    PDF, TXT or read online from Scribd

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    arm

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    6 views3 pages

    Amol Rajendra Mahajan

    Uploaded by

    sarajain998
    arm

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3

    Amol Rajendra Mahajan

    Email ID: amolmahajan591@gmail.com


    Contact No. 8263042594
    Sector 05, Koparkhairne, Navi Mumbai

    Carrier Objectives:
    To work in such environment that will enhance my knowledge and career where I can utilize my skill and
    innovative idea according to my strong Caliber and efficiency and to contribute toward the continues
    improvement and success of organization.

    Employment Summary:

    Sr. No. Name of Company Designation Date of Last Working


    Join Date
    1. Cloud Solution Hub Pvt Ltd. Application Support Sep 2022 15-Aug2024
    (Client – RBI) Engineer
    2. SP web connect solution hub Pvt. Production Support Jan 2021 Aug 2022
    Ltd. Pune Engineer

    Summary 1. :- Application Support:

    • Executing EOD and SOD tasks as per checklist also support to RBI user if having issue in package
    of EOD & SOD to complete tasks ASAP.
    • As per business requirement provide the reports and data with the help of SQL query.
    • Simulate production issue by using UAT environment with help PL/SQL Lang. Monitoring any
    system abnormalities effectively by using LINUX Commands.
    • Coordinate with development team to any requirement and issue.
    • Intimate client through Telephone and through email as per the defined escalation matrix as per
    incident severity.
    • Coordinate with middleware and DBA team to resolve production issue on priority.
    • Track the issues by using Emergency tickets system and follow with concern team for same.
    • Prepared SQL script in UAT environment for production issue and deployed same in production
    environment once get approval from RBI users.
    • Monitoring Application Modules.
    • Performing manual testing on fixes sent by development team before deploying the fixes in live
    product.
    • Handling users’ queries related to a product and coordinating with Helpdesk team to provide them
    with technical solutions.
    • Step by step resolution of software related issues like errors during setup, Java errors etc.
    • Handling and resolving the tickets raised by users and coordinating with Core Banking Operations
    Team (CBOT) and E-Kuber Application Team.

    Summary 2. :- Production Support :

    • Executing the daily tasks as per checklist within the established time frame.
    • Intimate client through Telephone and through email as per the defined escalation matrix as per
    incident severity.
    • Quick log extractions for issues for submitting it to next level of support.
    • Timely and effective redressal of issues.
    • Monitoring any system abnormalities effectively.
    • As per business requirement provide the reports and data with the help of SQL query.
    • Handling application issue raised by business team which including initial analysis, investigation.
    • Work on all issues related to database.
    • Check email Alerts, Notification mails. Knowledge of project development lifecycle.
    • Strong Problem Analysis & Resolution skills and ability to work in multi-platform Environments.
    • Hands on Experience in Ticketing Tools.
    • Hands on experience in SQLPLSQL.
    • Hands on experience in DML DDL TCL Command.

    Basic Educational Credentials :

    Qualification Board/University CGPA/Percentage

    B. E North Maharashtra University, Jalgaon 7.09(CGPA)

    Diploma Government Polytechnic Karad 61.00%

    H.S.C. Maharashtra State Board of Secondary and Higher


    Secondary Education, Nashik Divisional Board 70.33%
    S.S.C. Maharashtra State Board of Secondary and Higher
    Secondary Education, Nashik Divisional Board 75.23%

    Personal Details :
    • Father’s Name :- Rajendra Ramchandra Mahajan
    • Date of Birth :- 25 Jan1991
    • Language Known :- Marathi, Hindi & English
    • Marital Status :- Unmarried
    • Nationality :- Indian.
    • Hobbies :- Cricket & Volleyball
    Address :- Plot No-25 Vivekanand Nagar
    Bhadgaon Road Pachora
    Pin-424201.

    Declaration :
    I do here by declare that the above information is true to the best of my knowledge and belief.

    Date :
    Place : Navi Mumbai (Amol Rajendra Mahajan)

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