SAFRAN LANDING SYSTEMS IMPROVES

THE EFFICIENCY AND QUALITY OF MRO

ACTIVITIES USING DELMIA AUGMENTED
EXPERIENCE

© 2023 Safran Landing Systems.

THE STORY
The maintenance of aeronautical equipment is carried out To do this, the operator is now guided by digital instructions
according to specific rules and processes as defined in the at each step, using DELMIA’s Augmented Experience assisted
maintenance manuals provided by the manufacturers. inspection capability. Overlaying 3D models for critical and
complex tasks allows adaptation to the operator’s level of
However, this regulatory documentation detailing the official
expertise through a simplified expression of assembly or
repair procedures cannot be used directly by the operators:
inspection operations. The level of assistance is more or less
indeed it requires an interpretation which involves experience
detailed depending on the experience of the operator, from
and time, especially since the equipment arriving in the
beginner to expert, thereby optimizing the learning curve
workshops is of varying configurations. Added to this is the
while improving versatility in the repair shop, a key factor of
very time-consuming preparation of intervention reports
competitiveness and flexibility in MRO.
required by the regulations.
In order to improve efficiency and guarantee optimum quality
of its procedures, Safran Landing Systems uses DELMIA REPORTING AND TRACEABILITY: STRONG
Augmented Experience for most of the stages of the repair REQUIREMENTS TO MEET
process. Focus on the implementation and the gains obtained However, the need for burden reduction does not stop with
on some of the key stages of the MRO process. the implementation of regulatory documentation. The MRO
process is accompanied by a strong reporting requirement,
the content of which varies depending on the product repaired
INSPECTION AND REPAIR: REGULATORY
and the customer concerned. Here too, the variability and
DOCUMENTATION REQUIRING AN EFFORT
completeness of the information induces a considerable
OF INTERPRETATION AND A HIGH LEVEL OF
cognitive load. In addition, this documentation of repair and
EXPERTISE OF THE OPERATOR
inspection operations of the product generates a large volume
The MRO process is not repetitive. It leads to the application of images and PDF documents to be processed and transmitted
of work instructions very dependent on the configuration of to customers.
the products arriving for repair: products with a long lifespan
In this context, the use of digital compliance control
(up to 30 or 40 years) having undergone multiple technical
instructions also brings a significant improvement. As assembly
modifications in operation, configuration to be reassembled
progresses, the results of the operations of each task up to the
according to the modifications requested by the customer…
measurement or tightening torque reading from connected
each general overhaul carried out every 10 years is a specific case.
tools are systematically recorded.
In this context, fully contextualized work instructions in relation
During preliminary inspection or final inspection tasks, pictures
to the configuration of the product to be repaired and the
taken with the camera with associated inspector comments
configuration to be delivered after repair are necessary to
are automatically exported to a reporting function allowing the
guarantee compliance with airworthiness requirements and
final report to be personalized according to the repaired product
ensure the expected level of quality. The interpretation of
and client.
this regulatory documentation by the operator represents
a particularly important interpretive effort, even when the DELMIA Augmented Experience introduces effective digital
operator is experienced. traceability at each key stage. The digital information,
associated with the digital model of the product concerned is
This is why Safran Landing Systems sought to simplify the
consolidated in a database to be used subsequently for the
application of maintenance manuals and reduce the operator’s
purposes of analyzing the in-service behavior of the products.
mental burden.
The objective: to ensure the use of the appropriate work
instructions for the configuration of the landing gear to
be delivered and thereby contribute to the highest
operational excellence.
RESULTS & BENEFITS “The real value of these
Quality: solutions have been
• Traceability of operations carried out
and inspection results confirmed with our
• Reduction of rework (“good at
first time”) operators and inspectors
• Elimination of non-quality exported on in terms of quality,
delivery to customers
• Quality of reports to clients productivity and work
• More efficient inspection and
diagnostic process ergonomics, and are now
• Facilitated exploitation of data collected used on a daily basis for
in repair to analyze the behavior of the
product in operation thanks to digital many use cases. Building
on this success, we at Safran
Productivity:
• Shorter execution time
Landing Systems have
• Optimization of learning curves initiated a deployment plan
for beginners
• Increased flexibility in workshop in all of our repair sites
• Simplification of the tasks of updating
digital work instructions
around the world.”
• Automation of the production of
quality reports activity

Ergonomics: — Francis Rossignol, VP SMART Factory

• Solution integrated into the user solutions, Industry Direction,
work environment Safran Landing Systems
• Operators refocused on their expertise,
freed from the mental burden of
documentary research

© 2023 Safran Landing Systems.

Inspection and repair: regulatory documentation requiring an effort of interpretation and a high level of expertise of the operator.
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© 2023 Safran Landing Systems.

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