QRA-8808 User Guide

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Ross Video Code of Ethics

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QRA-8808 · User Guide
• Ross Part Number: 8808DR-004-05
• Release Date: November 6, 2018.
The information contained in this Guide is subject to change without notice or obligation.

Copyright
©2018 Ross Video Limited, Ross®, and any related marks are trademarks or registered trademarks of Ross Video
Limited. All other trademarks are the property of their respective companies. PATENTS ISSUED and PENDING.
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, mechanical, photocopying, recording or otherwise, without the prior written permission of
Ross Video. While every precaution has been taken in the preparation of this document, Ross Video assumes no
responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the
information contained herein.

Patents
Patent numbers US 7,034,886; US 7,508,455; US 7,602,446; US 7,802,802 B2; US 7,834,886; US 7,914,332; US
8,307,284; US 8,407,374 B2; US 8,499,019 B2; US 8,519,949 B2; US 8,743,292 B2; GB 2,419,119 B; GB
2,447,380 B; and other patents pending.

Notice
The material in this manual is furnished for informational use only. It is subject to change without notice and should
not be construed as commitment by Ross Video Limited. Ross Video Limited assumes no responsibility or liability
for errors or inaccuracies that may appear in this manual.

Safety Notices
Refer to the “Important Regulatory and Safety Notices” document that accompanied your product.

Statement of Compliance
This product has been determined to be compliant with the applicable standards, regulations, and directives for the
countries where the product is marketed.
Compliance documentation, such as certification or Declaration of Compliance for the product is available upon
request by contacting techsupport@rossvideo.com. Please include the product; model number identifiers and serial
number and country that compliance information is needed in request.

EMC Notices
US FCC Part 15
This equipment has been tested and found to comply with the limits for a class A Digital device, pursuant to part 15
of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a Commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own expense.

Notice — Changes or modifications to this equipment not expressly approved by Ross Video Ltd. could
void the user’s authority to operate this equipment.

Canada
This Class “A” digital apparatus complies with Canadian ICES-003 and part 15 of the FCC Rules.
Cet appareil numerique de la classe “A” est conforme a la norme NMB-003 du Canada.
European Union
This equipment is in compliance with the essential requirements and other relevant provisions established under
regulation (EC) No 765/2008 and Decision No 768/2008/EC referred to as the “New Legislative Framework”.

Warning — This equipment is compliant with Class A of CISPR 32. In a residential environment this
equipment may cause radio interference.

Australia/New Zealand
This equipment is in compliance with the provisions established under the Radiocommunications Act 1992 and
Radiocommunications Labeling (Electromagnetic Compatibility) Notice 2008.
Korea
This equipment is in compliance with the provisions established under the Radio Waves Act.
Class A equipment (Broadcasting and communications service for business use)
This device is a business-use (Class A) EMC-compliant device. The seller and user are advised to be aware of this
fact. This device is intended for use in areas outside home.

Type of Equipment User’s Guide

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A̗ ̛̛
֐࢕ ӖЕ ‫࢕ࡈی‬Е ࢇ ࢺࡶ ࣯ࢂଜ‫؂ ̛ݤ‬Ԃ
(߶‫)ࢢ࢕̛ݦ੼ܞ؏ ࡈה‬
ֲ, ɼࢽ࠹ࢂ एࠇ߾۰ ‫ࡈی‬ଜЕ ʨࡶ ּࢶࡳԻ
ଢТЬ.

Class A Equipment This equipment is Industrial (Class A)

(Industrial Broadcasting & electromagnetic wave suitability equipment and
Communication Equipment) seller or user should take notice of it, and this
equipment is to be used in the places except for home.

International
This equipment has been tested under the requirements of CISPR 22:2008 or CISPR 32:2015 and found to comply
with the limits for a Class A Digital device.

Notice — This is a Class A product. In domestic environments, this product may cause radio
interference, in which case the user may have to take adequate measures.

Maintenance/User Serviceable Parts

Routine maintenance to this openGear product is not required. This product contains no user serviceable parts. If
the module does not appear to be working properly, please contact Technical Support using the numbers listed
under the “Contact Us” section of this manual. All openGear products are covered by a generous 5-year warranty
and will be repaired without charge for materials or labor within this period. See the “Warranty and Repair
Policy” section in this manual for details.

Environmental Information
The equipment may contain hazardous substances that could impact health and the environment.
To avoid the potential release of those substances into the environment and to diminish the need for the extraction
of natural resources, Ross Video encourages you to use the appropriate take-back systems. These systems will reuse
or recycle most of the materials from your end-of-life equipment in an environmentally friendly and health
conscious manner.
The crossed-out wheeled bin symbol invites you to use these systems.

If you need more information on the collection, reuse, and recycling systems, please contact your local or regional
waste administration. You can also contact Ross Video for more information on the environmental performances of
our products.

Company Address
Ross Video Limited Ross Video Incorporated
8 John Street P.O. Box 880
Iroquois, Ontario, K0E 1K0 Ogdensburg, New York
Canada USA 13669-0880

General Business Office: (+1) 613 • 652 • 4886

Fax: (+1) 613 • 652 • 4425
Technical Support: (+1) 613 • 652 • 4886
After Hours Emergency: (+1) 613 • 349 • 0006
E-mail (Technical Support): techsupport@rossvideo.com
E-mail (General Information): solutions@rossvideo.com
Website: http://www.rossvideo.com
 Contents
Introduction 9
Related Publications ................................................................................................................................................. 9
Documentation Conventions .................................................................................................................................... 9
Interface Elements ................................................................................................................................................. 9
User Entered Text ................................................................................................................................................. 9
Referenced Guides ................................................................................................................................................ 9
Menu Sequences .................................................................................................................................................. 10
Important Instructions ......................................................................................................................................... 10
Contacting Technical Support ................................................................................................................................ 10

Before You Begin 11

Features ............................................................................................................................................................... 11
Functional Block Diagram ..................................................................................................................................... 11
User Interfaces ....................................................................................................................................................... 12
DashBoard Control System ................................................................................................................................. 12
Card-edge Monitoring ......................................................................................................................................... 12
SNMP Monitoring and Control ........................................................................................................................... 12

Hardware Overview 13
Card Overview ....................................................................................................................................................... 13
Monitoring Features ............................................................................................................................................... 13
Status LEDs ......................................................................................................................................................... 14

Physical Installation 15
Before You Begin .................................................................................................................................................. 15
Static Discharge .................................................................................................................................................. 15
Unpacking ........................................................................................................................................................... 15
Installing the QRA-8808 ........................................................................................................................................ 15
Supported Rear .................................................................................................................................................... 15
Installing a Card .................................................................................................................................................. 15
Cabling ................................................................................................................................................................... 16

Using DashBoard 17

Configuration 19
Enabling the Failover Feature ................................................................................................................................ 19
Configuring the Equalizer for a Channel ............................................................................................................... 19
Configuring the Reclocker for a Channel .............................................................................................................. 20
Loss of Input .......................................................................................................................................................... 20

Software Upgrades 21

DashBoard Menus 23
Status Tabs ............................................................................................................................................................. 23
Signal Tab ........................................................................................................................................................... 23
Hardware Tab ...................................................................................................................................................... 24
Product Tab ......................................................................................................................................................... 25
Setup Tab ............................................................................................................................................................... 25
Alarms Tab ............................................................................................................................................................. 26

QRA-8808 User Guide (v5.0) Contents • i

 Technical Specifications 27
Supported Rear Modules ........................................................................................................................................27
SDI Inputs Specifications .......................................................................................................................................27
SDI Outputs Specifications ....................................................................................................................................27
Environment ...........................................................................................................................................................28
Power ......................................................................................................................................................................28

Service Information 29
Troubleshooting Checklist .....................................................................................................................................29
Bootload Button ..................................................................................................................................................29
Warranty and Repair Policy ...................................................................................................................................29

Glossary 31

ii • Contents QRA-8808 User Guide (v5.0)

 Introduction
This guide covers the installation, configuration, and use of the QRA-8808. The following chapters are included:
• “Introduction” summarizes the guide and provides important terms, and conventions.
• “Before You Begin” provides general information to keep in mind before installing and configuring your card.
• “Hardware Overview” provides a basic introduction to the hardware features including the cabling and
monitoring features of the rear module.
• “Physical Installation” provides instructions for the physical installation of the card and its rear module into an
openGear frame.
• “Using DashBoard” outlines how to launch DashBoard and access the tabs and menus for the QRA-8808.
• “Configuration” outlines how to configure the QRA-8808 using the options available in DashBoard.
• “Software Upgrades” outlines how to upgrade the card via DashBoard.
• “DashBoard Menus” summarizes the menus and parameters of the card tabs in DashBoard.
• “Technical Specifications” provides the specifications for the card.
• “Service Information” provides information on the warranty and repair policy for your card.
• “Glossary”provides a list of terms used throughout this guide.

Related Publications
It is recommended to consult the following Ross documentation before installing and configuring your QRA-8808:
• DashBoard User Manual, Ross Part Number: 8351DR-004
• MFC-OG3-N User Manual, Ross Part Number: 8322DR-004
• OG3-FR Series User Manual, Ross Part Number: 8322DR-005
• OGX-FR Series User Manual, Ross Part Number: 8322DR-204

Documentation Conventions
Special text formats are used in this guide to identify parts of the user interface, text that a user must enter, or a
sequence of menus and sub-menus that must be followed to reach a particular command.

Interface Elements
Bold text is used to identify a user interface element such as a dialog box, menu item, or button. For example:
In the Network tab, click Apply.

User Entered Text

Courier text is used to identify text that a user must enter. For example:
In the Language box, enter English.

Referenced Guides
Text set in bold and italic represent the titles of referenced guides, manuals, or documents. For example:
For more information, refer to the DashBoard User Manual.

QRA-8808 User Guide (v5.0) Introduction • 9

 Menu Sequences
Menu arrows are used in procedures to identify a sequence of menu items that you must follow. For example, if a
step reads “File > Save As,” you would click the File menu and then click Save As.

Important Instructions
Star icons are used to identify important instructions or features. For example:
 Contact your IT department before connecting to your facility network to ensure that there are no conflicts. They
will provide you with an appropriate value for the IP Address, Subnet Mask, and Gateway for your device.

Contacting Technical Support

At Ross Video, we take pride in the quality of our products, but if problems occur, help is as close as the nearest
telephone.
Our 24-hour Hot Line service ensures you have access to technical expertise around the clock. After-sales service
and technical support is provided directly by Ross Video personnel. During business hours (Eastern Time),
technical support personnel are available by telephone. After hours and on weekends, a direct emergency technical
support phone line is available. If the technical support person who is on call does not answer this line immediately,
a voice message can be left and the call will be returned shortly. This team of highly trained staff is available to
react to any problem and to do whatever is necessary to ensure customer satisfaction.
• Technical Support: (+1) 613-652-4886
• After Hours Emergency: (+1) 613-349-0006
• E-mail: techsupport@rossvideo.com
• Website: http://www.rossvideo.com

10 • Introduction QRA-8808 User Guide (v5.0)

 Before You Begin
Your QRA-8808 is an 3G/HD/SD Multi-Definition SDI distribution amplifier, capable of equalizing and reclocking
all common serial digital signals. The LED indicator for each channel at the front of the card identifies the presence
of incoming video, simplifying system troubleshooting. Each QRA-8808 equalizes the incoming SDI signal, which
is then reclocked, with automatic rate detection for all popular data rates.

Features
The QRA-8808 includes the following features:
• Equalizes and reclocks SDI signals of 270Mbps, 1.485Gbps, and 2.97Gbps
• Accepts DVB-ASI (EN 50083-9), and SMPTE 310 signals
• Operates as a dual 1x4 + dual 1x3
• Configure and monitor via DashBoard
• Automatic detection of incoming data rate
• Automatically mutes the channel output when a loss of input occurs
• Automatically performs a fail-over switch between two SDI inputs
• LED indicator for signal presence
• Excellent input and output return loss
• Fits DFR-8321, OG3-FR, and OGX-FR series frames
• Fully compliant with openGear specifications
• 5 year transferable warranty

Functional Block Diagram

Figure 2.1 describes the workflow of the QRA-8808 with the 8320AR-302 rear module.

OUT 1A

OUT 2A
IN CH A Equalizer Reclocker
OUT 3A

OUT 4A

OUT 1B

OUT 2B
IN CH B Equalizer Reclocker
OUT 3B

OUT 4B

OUT 1C

OUT 2C
IN CH C Equalizer Reclocker
OUT 3C

OUT 1D

OUT 2D
IN CH D Equalizer Reclocker
OUT 3D

Figure 2.1 Simplified Diagram — Dual 1x4 and Dual 1x3 Configuration

QRA-8808 User Guide (v5.0) Before You Begin • 11

 User Interfaces
The following interfaces are available for control and monitoring of your QRA-8808.

DashBoard Control System

DashBoard enables you to monitor and control openGear frames and cards from a computer. DashBoard
communicates with other cards in the openGear frame through the Network Controller Card.
For More Information on...
• menus in DashBoard, refer to the section “DashBoard Menus” on page 23.
• installing and using DashBoard, refer to the DashBoard User Guide.

Card-edge Monitoring
The card-edges provide LEDs for monitoring the status of the input signal.
For More Information on...
• card-edge LEDs, refer to the section “Monitoring Features” on page 13.

SNMP Monitoring and Control

The Network Controller card in the openGear frame provides optional support for remote monitoring and control of
your frame and openGear cards using Simple Network Management Protocol (SNMP), which is compatible with
many third-party monitoring and control tools.
For More Information on...
• SNMP controls on your card, refer to your QRA-8808 Management Information Base (MIB) file.
• SNMP Monitoring and Control, refer to your MFC-OG3 Series User Guide.

12 • Before You Begin QRA-8808 User Guide (v5.0)

 Hardware Overview
This chapter provides a general overview of the user controls available on your QRA-8808.

Card Overview
This section describes the Bootload button located on each card surface. There are no other card-edge controls as
all configuration and setup is done using the menus in DashBoard. Refer to Figure 3.1 for location of this button.

Figure 3.1 Card-edge Controls

1. Bootload Button
This button is used for factory service in the unlikely event of a complete card failure. Do not use this button
unless advised by Ross Technical Support.
For More Information on...
• the Bootload process, refer to the section “Bootload Button” on page 29.

Monitoring Features
The following sections describe the card-edge LEDs. Refer to Figure 3.2 for LED locations.

PWR LED

INPUT A LED

INPUT B LED

INPUT C LED

INPUT D LED

Bootload Button

Figure 3.2 LED Locations

QRA-8808 User Guide (v5.0) Hardware Overview • 13

 Status LEDs
Basic LED displays and descriptions are provided in Table 3.1.
Table 3.1 Status LEDs
LED Color Display and Description
Green When lit green, this LED indicates that the card is functioning normal
and that no anomalies have been detected.
Flashing Green When flashing green, this LED indicates that the Bootload button was
pressed, and the card is receiving a new software load from the frame.
Flashing Green When lit green with flashing orange, this LED indicates a signal or
and Orange configuration problem. Verify the signal status and settings.
PWR
Amber When lit amber, this LED indicates the card is running internal
diagnostics while powering up.
Red When lit red or flashing red, this LED indicates the card is not
operational. Re-seat card in frame, check the rear module type and
connections, or call Ross Video Technical Support.
Off When off, this LED indicates there is no power to the card.
Green When lit green, this LED indicates that a valid SDI input signal is
present for the specified channel.
INPUT #a
Red When lit red, this LED indicates that the SDI input signal is missing
or invalid for the specified channel.
a. The INPUT A LED reports on the Channel A source, the INPUT B LED reports on the Channel B source, the INPUT
C LED reports on the Channel C source, and the INPUT D LED reports on the Channel D source.

14 • Hardware Overview QRA-8808 User Guide (v5.0)

 Physical Installation
This chapter provides instructions for installing the rear module for your QRA-8808, installing the card in the
frame, cabling details, and how to upgrade the software on your card(s).

Before You Begin

Before proceeding with the instructions in this chapter, ensure that your openGear frame is properly installed
according to the instructions in its manual.

Static Discharge
Throughout this chapter, please heed the following cautionary note:

ESD Susceptibility — Static discharge can cause serious damage to sensitive semiconductor
devices. Avoid handling circuit boards in high static environments such as carpeted areas and when
synthetic fiber clothing is worn. Always exercise proper grounding precautions when working on circuit
boards and related equipment.

Unpacking
Unpack each card you received from the shipping container and ensure that all items are included. If any items are
missing or damaged, contact your sales representative or Ross Video directly.

Installing the QRA-8808

The QRA-8808 can be installed in the DFR-8321, the OG3-FR, and the OGX-FR series frames using the supported
rear module.

Supported Rear

Notice — Ensure that you install the QRA-8808 using the supported rear module listed below.
Installing the QRA-8808 with an unsupported rear module can damage the card, the rear module, or
both.

The 8320AR-302 Full Rear Module is required.

Installing a Card
You must first install the rear module in the frame and then install the card in the appropriate slot within an
openGear frame. This section outlines how to perform both tasks.
To install the rear module in the openGear frame
1. Ensure that the frame is properly installed according to the instructions in its manual.
2. On the rear of the frame, locate the card frame slot.
3. Remove the Blank Plate from the rear of the slot you have chosen for card installation.
4. Seat the bottom of the rear module in the seating slot at the base of the frame’s back plane. (Figure 4.1)
5. Align the top hole of the rear module with the screw hole on the top edge of the frame back plane.(Figure 4.1)
6. Using a Phillips screwdriver and the supplied screw, fasten the rear module to the back plane. Do not
over-tighten.

QRA-8808 User Guide (v5.0) Physical Installation • 15

 Screw Hole

Module Seating Slots

Figure 4.1 Rear Module Installation in an OG3-FR Series Frame (Cards not shown)

7. Remove the wax sheet from the back of the Rear Module Label.
8. Affix the supplied Rear Module Label to the BNC area of the Rear Module.
9. Ensure proper frame cooling and ventilation by covering all rear frame slots with rear modules or blank metal
plates.
To install the card in the openGear frame
1. Locate the rear module you installed in “To install the rear module in the openGear frame” on page 15.
2. Hold the card by the edges and carefully align the card edges with the slots in the frame.
3. Fully insert the card into the frame until the rear connection plugs are properly seated on the midplane and rear
module.

Cabling
The 8320AR-302 Full Rear Module is required. Each rear module occupies two slots and accommodates one card.
This rear module provides one SDI input and four SDI outputs for Channel A, one SDI input and four SDI outputs
for Channel B, one SDI input and three SDI outputs for Channel C, and one SDI input and three SDI outputs for
Channel D via HD-BNC connections. (Figure 4.2)

IN CH A IN CH B
1 2

OUT 1A OUT 1B*

3 4

OUT 2A* OUT 2B

5 6

OUT 3A OUT 3B*

7 8

OUT 4A* OUT 4B

9 10

OUT 1C OUT 1D
11 12

OUT 3C OUT 3D
13 14

OUT 2C* OUT 2D*

15 16

IN CH C IN CH D
17 18

Inverted outputs are noted with an asterisk (*).

Figure 4.2 Cable Connections for the 8320AR-302 Full Rear Module

16 • Physical Installation QRA-8808 User Guide (v5.0)

 Using DashBoard
Before proceeding, ensure that the DashBoard client is installed on a PC connected to your facility network. The
DashBoard software and user manual area available from the Ross Video website.
For More Information on...
• installing DashBoard, refer to the DashBoard User Guide.
To launch DashBoard
1. Ensure that you are running DashBoard software version 6.2.0 or higher.
2. Launch DashBoard by double-clicking its icon on your desktop.
3. Ensure that the openGear frame with your QRA-8808 card(s) is displayed in the Tree View located on the
left-side of the DashBoard window.
It may take 30 seconds or more to update the Tree View.
 Consult the MFC-OG3 Series and DashBoard User Guides should the Tree View not display the card.
To access a card in DashBoard
1. From the Tree View, expand the node for the openGear frame your cards are installed in.
A list of cards installed in the frame is now displayed. In the example below, the node for Frame 6 is expanded
to show a list of cards including the QRA-8808.
2. Double-click the node for a card to display its menus in the Device View of DashBoard (right-side of the
DashBoard window).

QRA-8808 User Guide (v5.0) Using DashBoard • 17

18 • Using DashBoard QRA-8808 User Guide (v5.0)
 Configuration
This chapter briefly outlines how to configure the QRA-8808 using the options available in DashBoard.

Enabling the Failover Feature

The failover feature enables the QRA-8808 to use a backup input source when the primary input source is lost and
the backup input is stable for at least 3 seconds. Once the QRA-8808 determines that the primary input source is
stable for at least 3 seconds, it automatically switches back to the primary source. The Input field on the Signal tab
reports when the backup source is in use for each channel.
The source assignments are fixed for each channel as follows:
• Channel A — IN 1 is the primary input source and IN 2 is the backup source.
• Channel B — IN 2 is the primary input source and IN 1 is the backup source.
• Channel C — IN 3 is the primary input source and IN 4 is the backup source.
• Channel D — IN 4 is the primary input source and IN 3 is the backup source.
To enable the failover feature
1. From the Device View, select the Setup tab.

2. Select the Enable Failover box for the channel.

The box displays a check-mark.

Configuring the Equalizer for a Channel

You can choose to enable or bypass the equalizer for each channel. The equalizer enables the card to compensate for
noise and signal losses inherent in long coaxial cable runs. Refer to the chapter “Technical Specifications” on
page 27 for information on the cable equalization specifications.
 You must bypass the equalizer when using signals of less than 125Mbps (such as SMPTE 310 signals). For
signals 125Mbps and greater (such as SDI signals), you must enable the equalizer.

QRA-8808 User Guide (v5.0) Configuration • 19

 To enable the equalizer
1. From the Device View, select the Setup tab.
2. Select the Enable Equalizer box for the channel.
The box displays a check-mark.
To bypass the equalizer
1. From the Device View, select the Setup tab.
2. Select the Enable Equalizer box for the channel to clear the box contents.

Configuring the Reclocker for a Channel

This section summarizes how to enable the reclocker and select a data rate for the reclocker. This enables the card to
reclock to a specific data rate or automatically detects and reclocks the data rate. It also sets the input signal rate
type that the QRA-8808 will process.
 The reclocker for each channel is enabled by default.
To enable the reclocker
1. From the Device View, select the Setup tab.
2. Select the Enable Reclocker box for the channel.
The box displays a check-mark.
3. Use the Reclocker Rate menu to select a data rate for the reclocker. Choose from the following:
• Auto — The QRA-8808 reclocks at the detected rate automatically.
• 270 Mbps — The QRA-8808 is set to reclock at 270Mbps only.
• 1.5 Gbps — The QRA-8808 is set to reclock at 1.485Gbps only.
• 3.0 Gbps — The QRA-8808 is set to reclock at 2.97Gbps only.
To bypass the reclocker

 You must bypass the reclocker when using DVB-ASI or SMPTE 310 signals.
1. From the Device View, select the Setup tab.
2. Select the Enable Reclocker box for the channel to clear the box contents.

Loss of Input
When enabled, this feature will indicate an alarm condition (red) in the Channel Status field of the Signal tab. This
occurs if the QRA-8808 does not detect a valid input signal for that channel. To verify which BNC to troubleshoot,
refer to the rear module labeling or the Input BNC status field in the Setup tab.
To enable an alarm for a loss of input
1. From the Device View, select the Alarms tab.
2. Select the Alarm on Loss of Input box for the channel.
The box displays a check-mark.

20 • Configuration QRA-8808 User Guide (v5.0)

 Software Upgrades
The QRA-8808 can be upgraded in the field via the Network Controller Card in your openGear frame. Note that
DashBoard version 6.2.0 or higher is required.
To upgrade the software on a card
1. Contact Ross Technical Support for the latest software version file.
2. Display the Device View of the card by double-clicking its status indicator in the Basic Tree View.
3. From the Device View, click Upload to display the Select file for upload dialog.
4. Navigate to the *.bin upload file you wish to upload.
5. Click Open.
6. If you are upgrading a single card, click Finish to display the Uploading to Selected Devices dialog. Proceed
to 8
7. If you are upgrading multiple cards:
• Click Next > to display the Select Destination menu. This menu provides a list of the compatible cards
based on the card selected in 2
• Specify the card(s) to upload the file to by selecting the check box(es) for the cards you wish to upload the
file to.
• Verify that the card(s) you wish to upload the file to. The Error/Warning fields indicate any errors, such as
incompatible software or card type mismatch.
• Click Finish to display the Uploading to Selected Devices dialog.
8. Monitor the upgrade.
• The Uploading to Selected Devices dialog enables you to monitor the upgrade process.
• Click OK to complete the upgrade.
• The card(s) are temporarily taken off-line during the re-boot process. The process is complete once the status
indicators for the Card State and Connection fields return to their previous status.

QRA-8808 User Guide (v5.0) Software Upgrades • 21

22 • Software Upgrades QRA-8808 User Guide (v5.0)
 DashBoard Menus
This chapter briefly summarizes the menus, items, and parameters available from DashBoard for your card. Default
parameters are noted with an asterisk (*).
 Wait 30 seconds after the last setting change to ensure all changes are saved to the non-volatile memory of the
card.

Status Tabs
This section summarizes the read-only information displayed in the Status tabs. The fields in the Signal tab vary in
severity from green (valid), yellow (caution), to red (alarm). DashBoard reports the most severe alarm for a single
field. Alarm colors are noted within the tables as text set in brackets next to the menu parameter name.

Signal Tab
Table 8.1 outlines the read-only information displayed in the Signal tab.

Table 8.1 Signal Tab Items

Item Parameter Description
Channel #
Status OK (Green) A valid input signal is detected
No input (Red) Input signal is not present. The Alarm on Loss of
Input for this channel is enabled.
No input (Green) Input signal is not present. The Alarm on Loss of
Input for this channel is disabled.
Input No signal Input signal is not present
<125mB/s signal A signal detected at less than 125Mbps is present
<125mB/s signal (backup) A signal of less than 125Mbps is present from the
backup channel
SD signal A valid 270Mbps input signal is present
SD signal (backup) A valid 270Mbps input signal is present from the
backup channel
HD signal A valid 1.485Gbps input signal is present
HD signal (backup) A valid 1.485Gbps input signal is present from the
backup channel
3G signal A valid 2.97Gbps input signal is present
3G signal (backup) A valid 2.97Gbps input signal is present from the
backup channel
Equalizer bypassed Input signal is present and the equalizer is
bypassed (the Enable Equalizer check box is not
selected in the Setup tab)

QRA-8808 User Guide (v5.0) DashBoard Menus • 23

 Table 8.1 Signal Tab Items
Item Parameter Description
Output Locked - 270M Reclocker locks at 270Mbps data rate
Locked - 1.5G Reclocker locks at 1.485Gbps data rate
Locked - 3.0G Reclocker locks at 2.97Gbps data rate
Unlocked (muted) Reclocker is enabled and unlocked. The output is
automatically muted.
Reclocker bypassed Input signal is present and the reclocker is
bypassed (the Enable Reclocker check box is not
selected in the Setup tab)
No signal (muted) Input signal is not present and the output is
automatically muted
Input Cable Length (m) x (1694A) / y (1855A) Indicates the approximate cable length used for the
input signal where:
x represents the Belden 1694A length
y represents the Belden 1855A length
N/A One of the following is occurring:
a valid input source was not detected on the input
BNC
the Enable Equalizer check box is not selected in
the Setup tab

Hardware Tab
Table 8.2 outlines the read-only information displayed in the Hardware tab.
Table 8.2 Hardware Tab Items
Item Parameter Description
HW Status OK (Green) The rear module installed with the card is
supported and the card is operating correctly
Incomp Rear Module (Red) One of the following is occurring:
• an unsupported rear module is installed with the
card
• the card is installed in the wrong frame slot
(where the card does not align with the connector
on the rear module
Voltage (mV) # Supply voltage
Current (mA) # Current consumption of card in milliamperes
CPU Headroom # Processing power available
RAM Available # On-board processing memory available
Uptime (h) # Displays the number of hours since the last reboot
of the card
Configuration Bank # Storage count

24 • DashBoard Menus QRA-8808 User Guide (v5.0)

 Product Tab
Table 8.3 outlines the read-only information displayed in the Product tab.
Table 8.3 Product Tab Items
Item Parameter Description
Product QRA-8808 Displays the card model
Supplier Ross Video Ltd. Indicates the manufacturer of your card
Board Rev ## Indicates the version of the PCB
Board S/N ###### Indicates the card serial number
Rear Module # Indicates the installed rear module
Unknown Indicates that the installed rear module is not
recognized by the card
Software Rev ##.## Indicates the software version

Setup Tab
Table 8.4 summarizes the Setup options available in DashBoard.

Table 8.4 Setup Menu Items

Item Parameter Description
Channel #
Input BNC # (read-only) Indicates the BNC on the rear module that is
assigned as the input source for the specified
channel
N/C Indicates that no BNCs are currently used as inputs
for the channel
Output BNCs # (read-only) Indicates the BNC on the rear module that are
assigned as the outputs for the specified channel
N/C Indicates that there are no outputs in this channel
Enable Failover Selected The specified channel will use the backup input
when the primary input of the channel is lost. The
backup input signal must be stable for 3 seconds.
Note that the card returns to the primary input once
the primary input signal is stable for 3 seconds.
Cleared* Disables this feature
Enable Equalizer Selected* Equalizer is always enabled
Cleared Sets the equalizer in bypass mode
Enable Reclocker Selected* Reclocker is always enabled
Cleared Sets the reclocker in bypass mode
Reclocker Rate Auto* Card automatically detects the incoming data rate
270Mbps Reclocker is set to 270Mbps
1.5Gbps Reclocker is set to 1.485Gbps
3.0Gbps Reclocker is set to 2.97Gbps

QRA-8808 User Guide (v5.0) DashBoard Menus • 25

 Table 8.4 Setup Menu Items
Item Parameter Description
Edit Permissions Unlocked* All configurable menu options are editable
Locked All configurable menu options, except this one, are
locked and are read-only
Factory Defaults Reset Resets all editable parameters to the factory default
values

Alarms Tab
Table 8.5 summarizes the Alarms options available in DashBoard.

Table 8.5 Alarm Enables Menu Items

Item Parameter Description
Channel #
Alarm on Loss of Input Selected* The Status field in the Signal tab reports the loss of
the specified input as an error/alarm
Cleared The Status field in the Signal tab reports the loss of
the specified input as information only

26 • DashBoard Menus QRA-8808 User Guide (v5.0)

 Technical Specifications
This chapter includes the technical specifications for the QRA-8808.
 Specifications are subject to change without notice.

Supported Rear Modules

• 8320AR-302

SDI Inputs Specifications

Table 9.1 Technical Specifications — SDI Inputs
Item Specifications
Standards Accommodated 19.39Mbps, 38.78Mbps, SMPTE 310
270Mbps, 525/625 Component, SMPTE 259M
270Mbps, DVB-ASI
1.485Gbps Component, SMPTE 292M
2.97Gbps Component, SMPTE 424M
Impedance 75 terminating
Equalization (Belden 1694A Cable)
Channel A, Channel B >500m (1640ft) @ 270MBps
>200m (650ft) @ 1.485GBps
>120m (394ft) @ 2.97GBps
Channel C, Channel D >500m (1640ft) @ 270MBps
>150m (492ft) @ 1.485GBps
>110m (360ft) @ 2.97GBps
Return Loss >15dB to 3GHz
Connector Type HD-BNC

SDI Outputs Specifications

Table 9.2 Technical Specifications — SDI Outputs
Item Specifications
Impedance 75
Return Loss >15dB to 1.485GHz
>10dB to 2.97GHz
Signal Level 800mV ±10%
DC Offset 0V ±50mV
Rise & Fall Time (20-80%) 700ps typical (270Mbps)
120ps typical (1.485Gbps)
135ps typical (2.97Gbps)

QRA-8808 User Guide (v5.0) Technical Specifications • 27

 Table 9.2 Technical Specifications — SDI Outputs
Item Specifications
Overshoot <10%
Connector Type HD-BNC

Environment
Table 9.3 Technical Specifications — Environment
Item Specifications
Maximum Ambient Temperature 40°C (104°F)

Power
Table 9.4 Technical Specifications — Power
Item Specifications
Maximum Power Consumption 4.1W

28 • Technical Specifications QRA-8808 User Guide (v5.0)

 Service Information
Troubleshooting Checklist
Routine maintenance to this openGear product is not required. In the event of problems with your card, the
following basic troubleshooting checklist may help identify the source of the problem. If the frame still does not
appear to be working properly after checking all possible causes, please contact your openGear products distributor,
or the Technical Support department at the numbers listed under the “Contact Us” section at the end of the manual.
1. Visual Review — Performing a quick visual check may reveal many problems, such as connectors not
properly seated or loose cables. Check the card, the frame, and any associated peripheral equipment for signs of
trouble.
2. Power Check — Check the power indicator LED on the distribution frame front panel for the presence of
power. If the power LED is not illuminated, verify that the power cable is connected to a power source and that
power is available at the power main. Confirm that the power supplies are fully seated in their slots. If the
power LED is still not illuminated, replace the power supply with one that is verified to work.
3. Input Signal Status — Verify that source equipment is operating correctly and that a valid signal is being
supplied.
4. Output Signal Path — Verify that destination equipment is operating correctly and receiving a valid signal.
5. Card Exchange — Exchanging a suspect card with a card that is known to be working correctly is an efficient
method for localizing problems to individual cards.

Bootload Button
In the unlikely event of a complete card failure, you may be instructed by a Ross Technical Support specialist to
perform a complete software reload on the card.
To perform a complete software reload on the card
1. Eject the card from the openGear frame.
2. Press and hold the Bootload button, while re-inserting the card into the frame.
3. Release the button. The PWR LED flashes green while the card is waiting for a new software load.
• If a new software load is not sent to the card within 60 seconds, the card will attempt to restart with its last
operational software load.
• Contact Ross Technical Support for the latest software load for your card.

Warranty and Repair Policy

The QRA-8808 is warranted to be free of any defect with respect to performance, quality, reliability, and
workmanship for a period of FIVE (5) years from the date of shipment from our factory. In the event that your
QRA-8808 proves to be defective in any way during this warranty period, Ross Video Limited reserves the right to
repair or replace this piece of equipment with a unit of equal or superior performance characteristics.
Should you find that this QRA-8808 has failed after your warranty period has expired, we will repair your defective
product should suitable replacement components be available. You, the owner, will bear any labor and/or part costs
incurred in the repair or refurbishment of said equipment beyond the FIVE (5) year warranty period.
In no event shall Ross Video Limited be liable for direct, indirect, special, incidental, or consequential damages
(including loss of profits) incurred by the use of this product. Implied warranties are expressly limited to the
duration of this warranty.
This QRA-8808 User Manual provides all pertinent information for the safe installation and operation of your
openGear Product. Ross Video policy dictates that all repairs to the QRA-8808 are to be conducted only by an

QRA-8808 User Guide (v5.0) Service Information • 29

 authorized Ross Video Limited factory representative. Therefore, any unauthorized attempt to repair this product,
by anyone other than an authorized Ross Video Limited factory representative, will automatically void the
warranty. Please contact Ross Video Technical Support for more information.

In Case of Problems
Should any problem arise with your QRA-8808, please contact the Ross Video Technical Support Department.
(Contact information is supplied at the end of this publication.)
A Return Material Authorization number (RMA) will be issued to you, as well as specific shipping instructions,
should you wish our factory to repair your QRA-8808. If required, a temporary replacement frame will be made
available at a nominal charge. Any shipping costs incurred will be the responsibility of you, the customer. All
products shipped to you from Ross Video Limited will be shipped collect.
The Ross Video Technical Support Department will continue to provide advice on any product manufactured by
Ross Video Limited, beyond the warranty period without charge, for the life of the equipment.

30 • Service Information QRA-8808 User Guide (v5.0)

 Glossary
The following terms are used throughout this guide:
Active image — the portion of the video picture area (production aperture) that is being utilized for output content.
Active image excludes letterbox bars and pillarbox bars.
Card — refers to all QRA-8808 models unless otherwise noted.
DashBoard — the DashBoard Control System.
DTVCC captions — CEA-708 captions.
Frame — the openGear frame that houses the QRA-8808 unless otherwise noted.
HTTP — Direct Hypertext Transfer Protocol.
LTC — Linear Timecode.
MIB — management information base.
Network Controller Card — the MFC-OG3-N and any available options unless otherwise noted.
NTSC captions — the CEA-608-D: Line 21 Data Services captions.
openGear Frame — refers to the OG3-FR series and OGX-FR series frames unless otherwise noted.
PAL — PAL-B and PAL-G unless otherwise noted.
Production aperture — the image lattice that represents the maximum possible image extent in a given standard
(e.g. the full size of all active pixels and active lines). For example, the 1080i production aperture would be
1920x1080.
System— the mix of interconnected production and terminal equipment in your environment.
TCP — Transmission Control Protocol.
TTL — Time To Live.
UDP — User Datagram Protocol.
User — the person who uses the QRA-8808.

QRA-8808 User Guide (v5.0) Glossary • 31

32 • Glossary QRA-8808 User Guide (v5.0)