OAM 2122 Organization and Management

A small business owned by one person can only be set up as a sole proprietorship.
- False
Supervisory management spends most of his/her time:
- Directing and Controlling
Low switching costs increases rivalry. When a costumer freely switch from one product to another, there
is a greater struggle to capture costumers.
- True
Which approach to the study of organizational behavior emphasizes the formal structure, hierarchy of
management, the technical requirements and the assumption of rational behavior?
- The classical approach
PEST stands for:
- Political, Economic, Social, Technological
Which of the following is an opportunity for an organization?
- Establishing Internet Sales
Which of the following is not considered as an internal strength of firms that succeed in cost leadership.
- Access to leading scientific research
This is something that at some time in the future may destabilize and/or reduce the potential
performance of the organization.
- Threat
Which of the following best describes Maslow’s hierarchy of needs?
- It is a highly flawed model, although it does recognize that people are motivated differently.
A successful person in which of the following positions may be promoted to a management position?
- All of the options may lead to successful management positions
Used to describe a framework for the analysis of macro-environment factors:
- PEST Analysis
The simplest form of business ownership is a:
- Proprietorship
Internal environment consists of the trends and events within an organization that affect _______.
- All of the given options

Maslow suggests that human needs are arranged in a series of levels, a hierarchy of importance. Which
of the following statements are relevant to Maslow’s hierarchy of needs theory?
- All of the given answers are correct
Distinguishes a managerial position from a non-managerial one.
- Coordinating and integrating others’ work
It is a system that operates in continual interaction with its environment.
- Open system
Which of the following is a strength for an organization?
- Low labor turnover
Checking progress against plans.
- Controlling
Which of the following is not a measure of a manager’s effectiveness?
- Speed of promotion through the organization
It is NOT easy to enter an industry if there is:
- All of the given options
Coordinating people and human resources to accomplish organizational goals is the process of:
- Leadership
Managers require a combination of technical competence, social and human skills and conceptual
ability. Technical competence may be defined as:
- The ability to apply specific knowledge, methods and skill to discrete tasks.
It is concerned with managing the process that converts inputs into outputs.
- Operations management
The main schools of management thought are:
- Classical, human relations, systems, contingency
Technical skills are most important for which of the following?
- First line managers
These factors include demographic and cultural aspects of the external macro environment and affect
costumer needs and the size of potential markets.
- Social factors
Humanistic realities were originally advocated by:

- Maslow
The agreement to form a partnership may be oral, written, or implied from the conduct of the parties.
- True
Modern managers are:
- All of the given options.
Planning, organizing, directing and controlling are the:
- Functions of management
A smaller number of firms increase rivalry because fewer firms must compete for the same costumers
and resources.
- False
Which of the following is not a feature of a bureaucracy?
- Generalism
Effectiveness is synonymous with _______.
- Goal attainment
The three major forms of business ownership are (1) sole proprietorships, (2) partnerships, (3) co-
operatives.
- False
Systems theory holds that:
- The whole is greater than the sum of the parts
They manage the activities of other managers.
- Middle Managers
Mintzberg identifies twelve managerial roles grouped into three classes: Interpersonal, inter-
organizational, and decisional.
- The statement contains two errors
The most effective leader is one who:
- has the leadership style most appropriate to the situation and the employee involved.
Which of the following is most closely associated with Henry Fayol?
- Classical Management School
A sole proprietorship is the simplest form of business organization.
- True
One of the earliest and most enduring descriptions of managerial roles comes from:
- Henry Mintzberg
A _______ is a business with two or more owners:
- Partnership
Which one is known as early systematize of management?
- Henry R. Towne
Partnerships are the most common forms of business organizations.
- False
A _______ provides for the greatest degree of continuity:
- Corporation
The application of scientific principles to management is called:
- Scientific management
It is directing the work activities of others.
- Leading
Which of the following is not an example of bureaucratic functioning in organizations?
- Advertising and marketing brochures
Behavioral Science Approach is an extension of the _______.
- Human Relations Approach
_____ in businesses and organizations is the function that coordinates the efforts of people to
accomplish goals and objectives using available resources efficiently and effectively.
- Management
Which of the following does not form part of an organization’s micro-environment?
- Statute legislation
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A small business owned by one person can only be set up as a sole proprietorship.

Supervisory management spends most of his/her time:

- Directing and Controlling

- The classical approach

PEST stands for:

- Political, Economic, Social, Technological

Which of the following is an opportunity for an organization?

- Establishing Internet Sales

- Access to leading scientific research

Which of the following best describes Maslow’s hierarchy of needs?

- All of the options may lead to successful management positions

Used to describe a framework for the analysis of macro-environment factors:

The simplest form of business ownership is a:

- All of the given options

- All of the given answers are correct

Distinguishes a managerial position from a non-managerial one.

- Coordinating and integrating others’ work

It is a system that operates in continual interaction with its environment.

Which of the following is a strength for an organization?

- Low labor turnover

Checking progress against plans.

Which of the following is not a measure of a manager’s effectiveness?

- Speed of promotion through the organization

It is NOT easy to enter an industry if there is:

- All of the given options

The main schools of management thought are:

- Classical, human relations, systems, contingency

Technical skills are most important for which of the following?

- First line managers

Humanistic realities were originally advocated by:

Modern managers are:

- All of the given options.

Planning, organizing, directing and controlling are the:

Which of the following is not a feature of a bureaucracy?

Effectiveness is synonymous with _______.

Systems theory holds that:

- The whole is greater than the sum of the parts

They manage the activities of other managers.

- The statement contains two errors

The most effective leader is one who:

Which of the following is most closely associated with Henry Fayol?

- Classical Management School

A sole proprietorship is the simplest form of business organization.

A _______ is a business with two or more owners:

Which one is known as early systematize of management?

Partnerships are the most common forms of business organizations.

A _______ provides for the greatest degree of continuity:

The application of scientific principles to management is called:

It is directing the work activities of others.

Which of the following is not an example of bureaucratic functioning in organizations?

- Advertising and marketing brochures

Behavioral Science Approach is an extension of the _______.

- Human Relations Approach

Which of the following does not form part of an organization’s micro-environment?

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