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Bhagyashree Resume 2023 2

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BHAGYASHREE

Noida | 9876789830 | bhagyashree.21@iimranchi.ac.in | LinkedIn: https://www.linkedin.com/in/bhagyashree-singh-iimranchi/

Professional Experience
Project Lead 06/2023 to 12/2023
Sigma Infosolutions Ltd. – ITES (Provides IT services to clients across domains) Bangalore, India
Analytics
 Designed project dashboard using Asana's reporting feature for real-time ticket tracking, enhancing team's efficiency and decision-making
 Created vaccine sales tracking dashboard in Excel for a US pharmacy, analyzing KPIs like YoY sales, 3-months trend, and cycle completion for optimization
Feedback Review, Competitor Analysis & Ideation
 Carried project and client feedback review, competitor & industry analysis & proposed 2 modules with 8 features integrated with application thus finalizing
deliverables & facilitating a proposed deal of $1 million for coming FY
Agile Development
 Successfully implemented KANBAN using Asana for efficient project execution & reduced task delivery delays from 21% to 13%
 Partnered with 2 teams - a group of 3 experts in WordPress, & a team of 2 Salesforce specialists for continuous development, test & deployment
Process Optimization
 Optimized the Salesforce org's storage from 104% to 66%, thus saving the cost of storage accounting to $2.34 million
 Led the integration of Salesforce DevOps centre, making deployment 40% faster
 Implemented custom domain in auth0, aiding in successful login by eliminating third party cookies
Requirement Analysis
 Performed business requirement analysis, designed various use cases, and BRDs, to ensure seamless user interactions, defining alert scenarios, prioritizing
machine safety, and minimizing downtime

Associate Product Manager 04/2022 to 06/2022


Crediwatch – Fintech (Provides credit intelligence and risk management services to leading Financial Institutions) Bangalore
Design and Solutions
 Implemented the extension of EWS (Early Warning System) to the SME sector, democratizing access to critical reports and making previously costly information
accessible to a broader range of businesses
 Analyzed problem statement & product vision, defined user journey, wireframes, and defined PRD with APIs for integration’
 Researched & identified 10+ features to displayed on the SME businesses profile, gained an understanding of customer exp. in various segments
Analysis & Recommendations
 Connected on calls, analysed feedbacks from 100+ customers to shape requirements & recommended 5 new strategies to scale up the platform
Competitor Analysis
 Examined competitive landscape w.r.t. user journeys & identified 22+ product specifications, conducted primary & secondary research to understand legal
aspects associated with module

Software Developer 04/2018 to 06/2021


HCL Technologies Limited Noida
Analysis and Scalability
 Incorporated a powerful commerce tool, to optimize sales & increased performance by 10% via search time reduction, increasing the ability to add new product
 Revamped payment model for a renowned payments bank by adding 60+ billing partners, reinforced new utility bill payment platform scaling up the profits by
3 times & accomplished the benchmark of enrolling 5 lac customers to wallet
Development
 Developed a microservice and efficiently managed master data of 800+ firms associated with NPCI by writing a cron job
 Managed data of 1000+ products in a new e-commerce tool for an improvised access to data and cut down search speed from 20 secs to 8 secs
 Analysed and implemented 25+ design requirements shared by the client & debugged 150+ bugs reported through tickets
Team Building
 Orchestrated with 10+ stakeholders to plan deadlines & met them with 97% efficiency, assisted 3 new joiners with debugging & concept building

Graduate Engineer Trainee 08/2017 to 02/2018


HCLTech Noida
 Managed a team of 6 software developers to design, develop and deliver a project for the Insurance industry
Education
MBA: General Management 03/2023
Indian Institute of Management, Ranchi Jharkhand
 Majors in Information Systems & Business Analytics
 Minors in Marketing, Strategy & Consulting

B. TECH: Computer Engineering 06/2017


Deptt of Computer Engineering, Punjabi University Punjab
 Organizer at SAF Sports Club – organized 1st sporting event for Engineering Deptt. comprising of intra and inter department events [2016]
 Event Head for Computer Technical Club (Crispolatia 2k16) – organized various technical events & signed sponsorship worth Rs 200K [2016]
Skills
 Languages: SQL, OOP (Python, Java)  Skills: Analytics, Product Management/Planning & Wireframing, User
 Software & Architecture: Tableau, Excel, PowerPoint, Balsamiq, Figma, Stories & Journey, Problem Solving & Requirements Gathering, Project
Asana, Jira, Commercetools, Salesforce, WordPress, Microservice Management, Planning & Improvement, Agile Development, Leadership
Certifications
Certified Scrum Master: https://bcert.me/sewagryfp

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