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Sales Assistant: Hello, can I help you?
Customer: Yes please! I'm looking for a sweatshirt.
Sales Assistant: The sweatshirts are over there. What size and color are you looking for? Customer: I'm looking for a white medium-sized sweatshirt. Sales Assistant: Okay, here you are. Customer: Where are the changing rooms? Sales Assistant: They're over there.
"5 MINUTES LATER"
Customer: Hello again, this doesn't fit me, it's too small. Can I get a bigger size? Sales Assistant: Of course, try this large-sized one. Customer: Thanks, let me try it on.
"ANOTHER 5 MINUTES LATER"
Customer: I think this size fits me well. What do you think?
Sales Assistant: This size definetely suits you more. Customer: Thank you, I'll buy it then. If something happens can I return it? Sales Assistant: Yes ofcourse but you have to bring the receipt too. Customer: Okay, thank you for the assistance, Bye! Sales Assistant: Have a good day!
TWO DAYS LATER
Sales Assistant: Hello, can I help you?
Customer: I bought this sweatshirt two days ago and I would like to get a refund, because I don't like it anymore. Sales Assistant: Of course, do you have the receipt with you? Customer: Yes, here it is. Sales Assistant: Okay, here's your money. Customer: Thank you, bye! Sales Assistant: bye!