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Dialog 2

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Sales Assistant: Hello, can I help you?

Customer: Yes please! I'm looking for a sweatshirt.


Sales Assistant: The sweatshirts are over there. What size and color are you
looking for?
Customer: I'm looking for a white medium-sized sweatshirt.
Sales Assistant: Okay, here you are.
Customer: Where are the changing rooms?
Sales Assistant: They're over there.

"5 MINUTES LATER"

Customer: Hello again, this doesn't fit me, it's too small. Can I get a bigger
size?
Sales Assistant: Of course, try this large-sized one.
Customer: Thanks, let me try it on.

"ANOTHER 5 MINUTES LATER"

Customer: I think this size fits me well. What do you think?


Sales Assistant: This size definetely suits you more.
Customer: Thank you, I'll buy it then. If something happens can I return it?
Sales Assistant: Yes ofcourse but you have to bring the receipt too.
Customer: Okay, thank you for the assistance, Bye!
Sales Assistant: Have a good day!

TWO DAYS LATER

Sales Assistant: Hello, can I help you?


Customer: I bought this sweatshirt two days ago and I would like to get a refund,
because I don't like it anymore.
Sales Assistant: Of course, do you have the receipt with you?
Customer: Yes, here it is.
Sales Assistant: Okay, here's your money.
Customer: Thank you, bye!
Sales Assistant: bye!

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