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    NisargG Resume

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    NisargG Resume

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    NisargG Resume

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    Nisarg J Gandhi

    Pune, India | +91 6355698941 | nisargc3@gmail.com|Linkedin


    ----------------------------------------------------------------------------------------------------------------------------------------------------------------

    A technically adept professional with over 6 years of experience in owning and managing multiple products of varying
    sizes, with acute business acumen in niche industries, from B2B SaaS products catering to the crème de la crème of the
    industry to up-and-coming brands venturing into the forays of the B2C online marketplaces.

    A data consumer at heart, I seek potential profitable market problems, and productize them by working with teams on all
    fronts, be it development, sales, marketing, or business know-how itself, to be in rhythm with the target customers. Defining
    the product vision for a 0-to-1 idea, coming up with quick MVPs, working on a go-to-market strategy, and finding new,
    profitable avenues for the growth and scale of live products- is how I like to describe what my work encompasses!

    With an inherent desire to figure out how the world works, I am open to taking on any domain and industry.

    Bachelors in Computer Engineering, Government Engineering College (IN) Mar 2015 - May 2019
    Graduate course, subjects studied included: algorithms, interaction design, and entrepreneurship.
    ● Graduated with 1st Class honors (8.6 CGPA) and was the first student hired from campus.
    ● Partner with the Student Body and University Alumni Association.

    Senior Product Manager, Premium Services – Centime Inc. May 2024 - Present
    Centime is an end-to-end Cash Management and Business Banking FinTech product. Led the CRM integrations
    and Spend Control modules.
    ● Integrated Microsoft Dynamics 365 from scratch into the Centime CRM ecosystem for Accounts Payable,
    Receivable and Digital Payments.
    ● Ideated and roadmapped the Spend Control module, a standalone product offering targeting businesses in
    the NA region.
    ● Proxy headed the customer success team to streamline onboardings, operations and data security processes.

    Senior Product Manager, Premium Services – Eshopbox Ecom. Apr 2023 - May 2024
    Eshopbox is a B2B2C e-commerce seller aggregator. Led the product team for all core and premium services,
    vendor relations, third party integrations and digital payments.
    ● Built digital payment solutions focusing on instant payments, invoicing, taxation, digital wallets, and accounts
    payable, targeting the SME ecosystem, utilizing APIs and webhooks for >99% uptime and accuracy.
    ● Integrated e-commerce and quick-commerce marketplaces (Shopify, Amazon, Flipkart, Blinkit, ONDC) for an
    omnichannel solution for brands of all sizes and industries, increasing daily sales from 12k to 80k orders.
    ● Partner and work with GenAI solutions to achieve > 98% uptime for customer support and queries.
    ● Improved user subscription by ~85% YoY by redefining and revamping the Payment and Disbursement cycle,
    integrating Payment Gateways (PayPal, PayU, Stripe), and introducing a Cash-on-Delivery ecosystem.
    ● Pioneer the usage of AI and ML functionalities in existing platforms for orders, shipping, and inventory management,
    garnering impactful visibility and usability by end users.
    ● Integrate with customer ERPs (SAP, D365, Oracle) for an on-demand, seamless, and instant API-based transfer of data
    ● Successfully productized MVPs and defined the GTM process, breaking even for net revenue in under 90 days.
    Product Manager, ETL and Data Services on Cloud – TCS PVT LTD Jun 2019 - Apr 2023
    For our client, the London Stock Exchange Group. Led the Index Division’s B2B product team (Web application).

    ● Led a team of 6 to implement a 100% Cloud-based, Big Data, ETL SaaS product to enable investment firms
    to pull real-time, index data through APIs reaching 40k+ daily API calls with 98% uptime.
    ● First-hand analysis of user data and feedback to make informed decisions to iterate on product features,
    leading to an increase in positive user feedback by 16% and customer retention by 28%.
    ● Led product development through the entire SDLC, from ideation to design to GTM (0 to 1), while growing the
    existing customer base by ~200%.
    ● Crafted simplistic user flows and intricate design implementations for the public website, increasing sign-ups and
    demo requests by 6x.
    ● Acted as the face of the product, conducted webinars, best practice training and informative sessions, keeping in
    mind the non-technical user.

    Product intern at Boss Enterprises, Gujarat (IN) Jun 2018 - April 2019
    Boss is a provider of HVAC and maintenance services for the B2C and B2B industries.

    ● Field visits to understand the end user’s perspective and problem statements, before the sale happens.
    ● Launched the company website, its first digital footprint, increasing traffic by 50% in the first quarter.

    Wireframing FinTech Communication Stakeholder & People Management


    API Integrations Growth & Strategy UI/UX ERP & CRM (SAP, MSDynamics)
    Accounting & Ledgers Databases (SQL, NoSQL) User Metrics Research and Data Analysis
    Metadata Compliance Jira & Asana Agile and Scrum Software Development Lifecycle
    Mixpanel, Metabase Cloud(AWS, Azure, GCP) Microsoft/Google Suite Data Warehouses (Redshift, GCP)
    Artificial Intelligence Figma, AHA, Miro Customer Engagement Proactive Ownership

    ● Certified Product Manager


    Achieved >95 percentile in an exhaustive certification encompassing multiple skill segments for a Product
    Manager, including a live case study.
    ● PMELC Course
    Designed and co-authored an entrance-to-expert tier course for professionals just dipping their toes in the
    Product world.
    ● Core Community Member
    Founding member of Axion, a budding cohort of over 500+ product professionals looking to share, learn, network,
    work, and grow together.

    ● FoundingTeams.ai
    Worked with Modelslab.com as part of a project to help train and launch their GenAI product suite go live and
    achieve $100k+ MRR

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