HR Notes

HR Notes
AFTER STUDYING THIS CHAPTER, YOU SHOULD BE ABLE TO:
1. Management Process
a. Planning
b. Organizing
c. Staffing
d. Leading
e. Controlling
2. Explain what human resource management is and how it relates to the
management process
a. The policies and practices involved in carrying out the 'people' or human
resource aspects of a management including position, recruiting, screening,
training, rewarding, and appraising.
b. HRM is part of the management process called Staffing
3. Give at least eight examples of how all managers can use human resource
management concepts and techniques.
a. Placing the right person in the right job
b. Starting new employees in the organization (orientation)
c. Training employees for jobs that are new to them
d. Improving the job performance of each person
e. Gaining creative cooperation and developing smooth working relationships
f. Interpreting the company's policies and procedures
g. Controlling labor costs
h. Developing the abilities of each person
i. Creating and maintaining department morale
j. Protecting employee’s health and physical condition.
4. Illustrate the human resource responsibilities of line and staff (HR)managers.
a. Authority
i. The right to make decisions, direct others work, and give orders.
b. Line authority
i. The authority exerted by an HR manager by directing the activities of
the people in his or her own department and in service areas.
c. staff authority
i. Staff authority gives the manager the right (authority to advise other
managers or employees.
d. line manager
i. A manager who is authorized to direct the work of subordinates and is
responsible for accomplishing the organization's tasks.
e. staff manager
i. A manager who assists and advises line managers.
5. Provide a good example that illustrates HR's role in formulating and executing
company strategy.
6. 5. Write a short essay that addresses the topic: Why metrics and measurement are
7. crucial to today's HR managers.
Personnel Planning: How many people do we need in the future?
1. Strategic Planning
a. Functional Plan
b. Marketing and sales plan
c. Production Plans
d. Financial Plans
e. HR Plans
Chapter 6
Employee Testing & Selection
1. Employee testing: is the start of selection procedures

2. Online tests: Pre-screening Method
a. Accessible
b. Immediate results
c. Tests: Personality, reasoning skills, simulations
3. What are we testing:
a. Cognitive (reasoning)
b. Motor and Physical test (Doctor)
c. Personality & Interest
i. Knowing my interest will help me choose the job best for me. Because
when you have an interest in something you tend to do better
4. Big 5 Personality types
a. Extraversion
i. Work in jobs that require socializing
b. Emotional Stability/ Neuroticism
c. Openness to experience
i. Can rotate in jobs
d. Agreeableness
i. To be customer oriented
e. Conscientiousness
5. Work Samples and Simulations
a. Work Samples:
i. A demonstration of a job’s main tasks
b. Management Assessment Centers
i. Companies deals with management assessment centers so they can
test and Screen candidates
ii. They see the behavior by testing candidates using business games
iii. Games, Tests, Inbox (things you have to do)
c. Miniature Job training & Evaluation
i. Grasping of information
ii. Can you apply the info you learned
6. Background Investigations and Checks: Verifying facts
a. Reference Checks
b. Background employment checks
c. Criminal record checks
d. Driving record checks
e. Credit Checks
7. Physical Examination: if there is a physical requirement, you have to do a physical
examination
Training
1. Before the training:
i. Before training
1. Objective
2. Structure
2. Training structure:
a. Intro
i. Warm Up Familiarize people with each other
ii. Ground rules
iii. Set the stage for the training
iv. State your POV on the topic you are tackling
v. State the relevancy of the training to the trainees
vi. Asking about expectations before the training
vii. And tackling the expectations in the intro
b. Content: Ensure Active Participation
i. Lecture
ii. Discussion
1. Role Play
2. Case Study
3. Video
iii. Engagement:
1. General Questions
2. Guided Question
3. Hand-Off a question
4. Return Question
iv. Make Sure to Control Chaos: Lead the discussion to the main point
c. Conclusion:
i. Cue Your ending
ii. Summarize
iii. Challenge
iv. Evaluate (Take feedback on how the session went from their
perspective)
v. Thank them
3. Dos to be effective training

a. Channel Nervous energy on the presentation
b. Focus on the topic on hand
c. Be yourself
d. Be sincere
e. Actively listen
f. Maintain eye content
g. Clarify the importance of the topic
h. Move around the room
i. Be brief, simple and direct
j. Encourage questions
k. Repeat questions
l. Obtain Feedback
4. Don’ts to be effective training
a. Avoid Meaningless words
b. Don’t be unprofessional
i. Don’t be messy
c. Avoid Distracting movement
d. Avoid Visible Distractions
e. Avoid audible distraction
f. Don’t Use jargons

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HR Notes

AFTER STUDYING THIS CHAPTER, YOU SHOULD BE ABLE TO:

1. Employee testing: is the start of selection procedures

3. Dos to be effective training

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