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Com 101, Course Outline

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COM 101: STUDY SKILLS AND BUSINESS COMMUNICATION

i Course title: COM 101: STUDY SKILLS AND BUSINESS


COMMUNICATION

ii Course aim: The course is designed to provide students with skills in


business communication.

iii Course expected learning At the end of the course students will be able to:
outcome(s):  Effectively write business letters, reports, and
memoranda
 Prepare and conduct business meetings
 Ask and answer questions in a model
interviewing panel

iv Course status-core or Non Core


elective:

v Credit rating: 8 credit points

vi Total hours spent: 80

vii Course Content: 1.


The Communication Process
2.
Effective communication in business
3.
Oral communication
4.
Meetings in business
 Preparation
 Conducting
 Leadership responsibilities
5. Writing Effective Business Letters
 Advantages and disadvantages of letters
 Letter writing principles
6. Memoranda writing
7. Job Interview
 The interviewer’s role
 The interviewee’s role
 Letter of application
 Curriculum Vitae
8. Business report writing
 Types of business reports
 Planning and organizing reports
 Presentation of business reports.
viii Teaching and learning Lectures, seminars, assignments and independent study
activities:

ix Assessment Methods: Test, Individual Assignment, Group Assignment and Final


examination.
x Reading list : Books:

 Shumbusho, G.N. and Francis A. Mwaijande


(2002) Business Communication Skills:
 Students Handbook; Mzumbe: Mzumbe
University.
 Murphy, H. & Hilderbrand (1988) Effective
Business Communication, 5th Ed. McGraw Hill:
London
 Kenrick, E. (1987) Business Communication.
New York: Longman Group UK. Limited
 Rosenblatt, S.B. (1982) Communication in
Business, Prentice Hall: London.
 Phillips, B.D. 1997) Effective Business
Communication, New York: Litton Education
Publishers.

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