Supplier Survey

General Information Supplier Name Corporate Address

Telephone No. Website Year Company Founded Company Core Business Company structure

Fax No.

Private Owned Joint Venture, who Wholly Owned Financial Investment Subsidiary, Holding Company State Owned Other, Explain Validity USD Yes, Export Licence No, Trading Company, Name/Address /

Business Licence No. Registered Capital Export Licence

List locations of sales offices China and elsewhere

Gross yearly sales in USD

2004

2005

Target 2006

Distance to nearest local airport Distance to nearest int'l airport

Minutes by car, Airport Minutes by car, Airport

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Supplier Survey

Employee and Contact information Position General Manager Purchase Manager Engineering/ Design Mgr Production Manager Quality Manager Sales Manager Key Contact Key Contact Total Employees Do you use temporary personnel? What percentage? Do you have a business relationship with IMI or any subsidiary? Who/Explain Manufacturing Quality Engineering Design Name Telephone No. E-mail Years in appointment

Do you complete work for the government? What percentage of sales Do any of your individual customers make up more than 25% of your sales

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Supplier Survey

Production Information Does your company have own Manufacturing facilities

Size of production area

M2

Location

Production capabilities (pcs per month or pcs per year) Tooling capabilities in-house/subcontracted Operating times Major Production Operations Secondary Production Operations List processes that you sub-contract

What percentage of work is subcontracted Production Equipment Brand Type and/or Description

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Supplier Survey

Products Capabilities

Raw Materials Carbon Steel Stainless Steel Iron Brass/Bronze Zinc Aluminium Plastics Others Operation Dimension Possible Range Preffered Range Operation Dimension Possible Range Preffered Range Operation Dimension Possible Range Preffered Range

Material Classification

Length Max Min

Width Max

Min

Height Max

Min

Weight Max Min

Precision Microns

Length Max Min

Width Max

Min

Height Max

Min

Weight Max Min

Precision Microns

Length Max Min

Width Max

Min

Height Max

Min

Weight Max Min

Precision Microns

Software used for design and engineering

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Supplier Survey

Quality and Inspection Inspection Equipment Brand Type and/or Description

QA lab Y/N Dimensional ranges measurable Mechanical Property / Chemical Composition analysis capability Surface finish measuring capability Other capabilities Quality Certification STANDARD ISO 9001 ISO 9002 ISO 14000 QS 9000 TS 16949
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ISSUED BY - VALID TO

Supplier Survey
Other, specify Product Approvals STANDARD UL NSF CE GS Other, Specify PRODUCTS

Financial and Commercial Information Will your company provide detailed cost analysis if requested by IMI? Product liability insurance Y/N Coverage USD Countries

Describe any plans you have for investment in Production equipment, relocation or factory extension

What are your companies terms of payment Does your company have a minimum order qty How quickly is your company responding to RFQ's What percentage of your company's annual sales is invested in capital equipment What is your company's normal lead time Prototype Parts Production Parts Percentage of sales exported Major Customers % of Sales % Country

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Supplier Survey
Is your company able to provide Kanban or hold stock for IMI, explain

Does your company have a reliable power supply or have its own generator

Does your company have any experience with IT systems such as SAP or web based applications for purpose of supply chain management, shipment notification, inventory tracking, parts forecast, etc, explain

ACTIONS: Please provide: Organisation Chart Copy of business License Latest company annual reports where available Copies of Quality Certificates Copy of product liability agreement Equipment list - Production and Quality Company Presentation

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Supplier Survey

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Years in appointment

English Speaking

Design

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Age

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ation

Tonnes/Month

Precision Microns

Precision Microns

Precision Microns

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Age

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Country

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T systems such as SAP or web based applications for purpose of , inventory tracking, parts forecast, etc, explain

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Date:-

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Potential Supplier Analysis Audit Rating Scale - Level 1

Supplier :

Number Of Points

Evaluation of the Compliance with Individual Requirements Requirements Fully complied with. Majority of requirements met with Minor deviations Requirements Partly met with Major deviations Requirements Unsatisfactorily Complied With, with Major deviations Requirements Not met

10 8 6 4 0

Rating

Degree of Fulfilment AP [%]

Designation of the Rating

Definitions / Requireme

At Least 90

Acceptable

Customer requirements in terms of development / series production are b complied with. serious individual weakness. Correctiv CIP by supplier

80 - 89

Acceptable Pending Improvement Program Fulfilment

Deadlines for improvement program h set and can be implemented within an acceptable period of time. Corrective action. Subsequent audit Determine immediate action. No purchase order for new parts.

0 - 79

Not Acceptable

Implementation of improvement / inve program if appropriate. Subsequent audit if necessary. Reject if necessary

Degree of fulfilment EP [%] >= 90

Grade

Description

Confirmation / Prerequisites

Approved

Without any serious weaknesses

80 89

Conditionally Approved

Improvements can be implemented by SOP / Start of development Improvements cannot be implemented SOP / Start of development

0 79

Not Approved

The overall evaluation according to Rating A, B or C is, according to the 'obstacle principle, always the lowest individual rating. * Downgrade if the improvement programme is not foreseeable/fulfilled for individual criteria by SOP/start of development.

QUA028

Issue 2

of the Compliance with Individual Requirements

Definitions / Requirements
Customer requirements in terms of development / series production are basically complied with. No serious individual weakness. Corrective action / CIP by supplier Deadlines for improvement program have been set and can be implemented within an acceptable period of time. Corrective action. Subsequent audit Determine immediate action. No purchase order for new parts. Implementation of improvement / investment program if appropriate. Subsequent audit if necessary. Reject if necessary

Confirmation / Prerequisites

Without any serious weaknesses Improvements can be implemented by SOP / Start of development Improvements cannot be implemented by SOP / Start of development

QUA028

Issue 2

Potential Supplier Analysis Audit Rating Scale - Level 2

Supplier :

Number Of Points

Evaluation of the Compliance with Individual Requirements Requirements Fully complied with. Majority of requirements met with Minor deviations Requirements Partly met with Major deviations Requirements Unsatisfactorily Complied With, with Major deviations Requirements Not met

10 8 6 4 0

Rating

Degree of Fulfilment AP [%]

Designation of the Rating

Definitions / Requireme

At Least 90

Acceptable

Customer requirements in terms of development / series production are b complied with. No seriou individual weakness. Corrective action supplier

60 - 89

Acceptable Pending Improvement Program Fulfilment

Deadlines for improvement program h set and can be implemented within an acceptable period of time. Corrective action. Subsequent audit Determine immediate action. No purchase order for new parts.

0 - 59

Not Acceptable

Implementation of improvement / inve program if appropriate. Subsequent audit if necessary. Reject if necessary

Degree of fulfilment EP [%] >= 90

Grade

Description

Confirmation / Prerequisites

Approved

Without any serious weaknesses

60 89

Conditionally Approved

Improvements can be implemented by SOP / Start of development Improvements cannot be implemented SOP / Start of development

0 59

Not Approved

QUA028

Issue 2

of the Compliance with Individual Requirements

Definitions / Requirements
Customer requirements in terms of development / series production are basically complied with. No serious individual weakness. Corrective action / CIP by supplier Deadlines for improvement program have been set and can be implemented within an acceptable period of time. Corrective action. Subsequent audit Determine immediate action. No purchase order for new parts. Implementation of improvement / investment program if appropriate. Subsequent audit if necessary. Reject if necessary

Confirmation / Prerequisites

Without any serious weaknesses Improvements can be implemented by SOP / Start of development Improvements cannot be implemented by SOP / Start of development

QUA028

Issue 2

Potential Supplier Analysis Audit

Overview

Supplier:Location:Project / Product Group:-

Audit Result
Level 1
Reason for Evaluation:-

AP[%]:

#DIV/0!
#DIV/0!

#DIV/0!

Grade:-

#DIV/0!
#DIV/0!

Source of Request:-

Section Results - Level 1

No. of points Evaluated Elements Component requirements Experience References Process development/ Project planning potential Q- Methods Q-Techniques Pre-material Purchased Parts Customer Care Customer Satisfaction Process Stages Process specifications / quality Material flow HSE
max. poss. actual

Rating E [%]

60

70

80

0 0 0 0 0 0 0 0 0 0 0 #N/A

0 0 0 0 0 0 0 0 0 0 0

#DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

Financial Strenghts:-

Risks:-

QUA028

Issue 2

QUA028

Issue 2

Date:-

lysis Audit

Overview

Page :

Source of Request:-

80

90

100

QUA028

Issue 2

QUA028

Issue 2

Potential Supplier Analysis Audit

Overview

Supplier:Location:Project / Product Group:-

Audit Result
Level 2
Reason for Evaluation:-

AP[%]:

#DIV/0!
#DIV/0!

#DIV/0!

Grade:-

#DIV/0!
#DIV/0!

Source of Request:-

Section Results - Level 2

No. of points Evaluated Elements Component requirements Experience References Process development/ Project planning potential Q- Methods Q-Techniques Pre-material Purchased Parts Customer Care Customer Satisfaction Process Stages Process specifications / quality Material flow HSE
max. poss. actual

Rating E [%]

60

70

80

0 0 0 0 0 0 0 0 0 0 0 #N/A

0 0 0 0 0 0 0 0 0 0 0

#DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

Financial Strenghts:-

Risks:-

QUA028

Issue 2

QUA028

Issue 2

Date:-

lysis Audit

Overview

Page :

Source of Request:-

80

90

100

QUA028

Issue 2

QUA028

Issue 2

Supplier Quality Audit

Supplier :

Date:-

0
Weighting
FDI, Cannon Cornelius Norgren, TA, CCI, Heimeier

Criteria

Points
0/4/6/8/10

Comments

1 1.1

Requirements for the component / compliance with important characteristics Capability Analysis Implementation of SPC tools SPC analysis conducted during operation and in finish inspection What are the correction actions if SPC result don't meet requirement Implementation of Cp & Cpk Cpk is required above 1.67 for automotive and above 1.33 for other business Gauge R&R analysis Control chart such as X bar R chart Design and Process FMEA compiled and used as live documents Process FMEA Design FMEA Process charts available for production Critical dimension identified and marked during FMEA RPN values defined during FMEA (What RPN value requires action?) Control plan and defined actions for high RPN values Consistency of process chart, FMEA and control plan FMEA analysis performed by cross-function team FMEA compiled as live documents Required test, laboratory and measurement systems, Calibration system & records Calibration of the inspection tools (in house or by authorized third party) Periodic Calibration Calibration records kept and traceable Calibration of the master gauges Testing lab available for inspection and calibration 3 1

1.2

1.3

1.4

Required Product/Process know-how and expertise Years in this industry Average experience of the manpower (years in service)

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Supplier Quality Audit

Supplier :

Date:-

0
Weighting
FDI, Cannon Cornelius Norgren, TA, CCI, Heimeier

Criteria

Points
0/4/6/8/10

Comments

2 2.1 2.2

Experience / References Experience with equivalent parts Experience/expertise in similar products

Main percentage of the added value and influence on important characteristics through the suppliers manufacturing process Extent that supplier is involved with the product and how much is subcontracted Critical processes subcontracted or in house?

3 3

2 3

2.3

Realization of just-in-time concepts(internally/externally) Raw material planning Inventory turn over level for finished goods MRP, ERP or other software used to control stock Direct export license Consignment warehouses abroad Effective and evaluated QM-system ISO 9001 certified? TS 16949 certified (QS 9000)? Customer audits Non certified, documented and implemented quality system Effective and evaluated Process Audits Internal process/product audits conducted Internal process/product audit frequency Reasonable time schedule for the internal audit Action plans for the internal audit findings Management reviews of the audit results and action plans Process development options/project planning Nomination of project supervisors and regulation of the interfaces Project leader named Project leader actively monitors the team Communication between the team members (team discussion, minutes of meeting, etc) Project stages with specified targets-time schedules determined Time frames on projects set and communicated Measures in place for when target time frame can not be met Milestones identified for critical stages of projects

2.4

2.5

3 3.1

3.2

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Supplier Quality Audit

Supplier :

Date:-

0
Weighting
FDI, Cannon Cornelius Norgren, TA, CCI, Heimeier

Criteria

Points
0/4/6/8/10

Comments

3.3

Capacities available Qualified staff (enough experience, training and backup) Sufficient equipment (equipment list) Capacity study for each item of equipment Sufficient production space Adequate test equipment Engineering Software (autoCAD,master CAM, CAQ, Pro E, etc) Compliance with the product specific requirements Flexibility to Customer's requirement (Understanding specifications, internal communication, handling, packaging, work place, test site, systems, test equipment, tools, etc.) Awareness of legal requirement (packaging, EHS, IP) Communication facilities Number of English speaking staff / translation of documents Ability to understand the technical English in the drawings and specifications Data transferring system(fax,email,EDI,etc) Computer data backup system Professional IT support Project planning at sub-contractors (including toolmakers) Subcontractors monitored during all project stages (time frame, capacities) Subcontractors required to do SPC, FMEA, APQP Subcontractor tooling design and manufacturing capability monitored Communicatiton channel smooth with the subcontractors Quality Methods & Techniques Preventative measures Preventative measures such as FMEA, DOE, QFD, Fault tree analysis and etc? Are they more preventative or more detective? Tools to increase efficiency and quality Continuous improvement plan? (eg reduction of production cycle time, new equipment) Continuous verification of KPI's (scrapped rate, customer complaint) Efficiency and quality tools, lean production, suggestion scheme, quality committee Are they more proactive or reactive?

3.4

3.5

3.6

4 4.1

4.2

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Supplier Quality Audit

Supplier :

Date:-

0
Weighting
FDI, Cannon Cornelius Norgren, TA, CCI, Heimeier

Criteria

Points
0/4/6/8/10

Comments

4.3

Running quality improvement measures Detailed quality targets (customer complaint rate, product scrapped rate, JIT rate and etc?) Analysis of quality cost Performance of problem analysis (eg, how do they deal with customer complaint) Test facilities (laboratory,measurement technology) Adequate inspection equipment Adequate inspection facility (lab, inspection room) Verification of the chemical composition of supplied raw material against customer requirements Proper inspection plan (scope of inspection, sample size, inspection records) Customer care/satisfaiction validation ability

4.4

5 5.1

Raw Material/Purchased Parts Storage Quarantined area for special parts (scrapped parts, uninspected parts and etc)? Quarantined area clearly marked Identification for stock clear such as batch#, incoming date, storage period and etc Use of FIFO or other storage system Storage conditions Storage turn over rate Storage area clean and properly organized Capability proofs/process optimisation for outsourced parts Do they have the approved supplier list? Suppliers required to do capability studie such as Cmk, Cpk, etc? Continuous improvement required from their suppliers ISO / TS16949 / QS 9000 required from their suppliers Frequent commnunication with their suppliers Supplier evaluation Supplier ranking/scoring system Survey on supplier's performance regarding their quality, delivery, service, price and etc? Monitoring of their suppliers' quality capability Monitoring of their suppliers' quality performance Monitoring of their suppliers logistical performance 3 2

5.2

5.3

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Supplier Quality Audit

Supplier :

Date:-

0
Weighting
FDI, Cannon Cornelius Norgren, TA, CCI, Heimeier

Criteria

Points
0/4/6/8/10

Comments

5.4

Incoming inspection Proper incoming inspection performed for purchased parts (Inspection procedures, sample size, documented results)

6 6.1

Customer care, customer satisfaction (Service) Continuous contacts with customers Frequent commnunication with customers such as customer satisfaction survey Will they feedback to this survey? Continuous improvement plan if problem/unsatisfaction takes place Commnunication systems such as email, fax and EDI? Knowledge regarding the application of the product Foreign Languages Development co-ordination at the customers Emergency and failure strategy Emergency plan for events such as shutdown of power system, manpower loss, fire Backup system when they come across failure in data transfer, interruption of transportation Execution of product audits and product test facilities Keep master sample and first off sample Batch testing during production Purchased parts inspected/tested Check the packaging, identificaton and products prior to delivery Problem resolution Perform failure analysis per customer's complaint Improvement plans/corrective actions against customer's complaints? Modification of their APQP accordingly if complaint takes place Rework procedure Competent window person to the customers Do they provide warranty agreement? Shipping logistics Proper procedure and control for logistics (shipping documents, product labelling, transportation methods) Production
Page 33 of 37

6.2

6.3

6.4

6.5

Supplier Quality Audit

Supplier :

Date:-

0
Weighting
FDI, Cannon Cornelius Norgren, TA, CCI, Heimeier

Criteria

Points
0/4/6/8/10

Comments

7.1 7.11

Process Stages(applied process stages) Suitable machines/systems Equipment capability study Workshop capacity study Process charts Process control plans Procedure for proper handling of operation parameter (securing, storage) Perform regular maintence, How frequent? Maintence plans Workshop layout clean and well organized Gauges storage area Scrapped bin available at each machine Tool payment method and ownership agreements Flexibility of the manufacturing/test systems Duplicate machines to switch producion if necessary Proper procedure for sudden production changes (urgent new orders, power cut and etc) Defective units/corrections Defective parts procedure Detection/reviewing of failures cause on site Corrective action when defective parts occur Inspection plans updated after defects are found (increase of sample size and inpection frequency) Storage of defective parts (duration, where to store) Ergonomic design of the workplaces Workplace ergonomically designed Staff qualification / suppliers responsibility / allocation of tasks Staff sufficiently qualified (process knowledge,equipment knowledge) Supplier aware of the products application Training plan for each employee Training result and record kept for each employee Periodic employee performance reviews Process specifications/quality

7.12

7.13

7.14 7.15

3 3

2 2

7.2

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Supplier Quality Audit

Supplier :

Date:-

0
Weighting
FDI, Cannon Cornelius Norgren, TA, CCI, Heimeier

Criteria

Points
0/4/6/8/10

Comments

7.21

Manufacturing and test specifications,reference parts(first offs/visual stds etc) Manufacturing and test specifications Procedure for first off and last off production parts per shift/batch Manufacturing release procedure Procedure from design, sampling into mass production SPC / fault summary cards/record cards identifying quality trends Implementation of SPC Monitoring of quality trends Process Record Log Archiving of daily production record(inspection record,produce quantity,etc)

7.22

3 3

3 2

7.23 7.24

7.3 7.31 Identification/transfer of OK parts System for qualified parts identification System for qualified parts transfer Supply of components Internal material transportation system (short way tranportation, no interruption) Use of JIT and KANBAN type methods Quarantine parts store Quarantine parts store Clearly marked quarantine area Parts handling Suitable transport boxes for internal parts handling Appropriate packaging to secure parts from damage(during production,storage,transportation) 3 3

7.32

7.33

7.34

8 8.1

HSE Does the company have a system for energy / water regulations / conservation ISO14000 Certified Plan to become certified to ISO14000 System for energy/water regulations/conservation 3 2

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Supplier Quality Audit

Supplier :

Date:-

0
Weighting
FDI, Cannon Cornelius Norgren, TA, CCI, Heimeier

Criteria

Points
0/4/6/8/10

Comments

8.2 8.3 8.4 8.5 8.6 8.7 8.8

Defined stream for water product disposal i.e. oils, contaminated liquids etc.. Programe for material re-cycling-i.e. swarf, off cut, set-up scrap etc.. Programme for reduced usage/re-cycling of packaging materials Employees health & safety training Safety risks highlighted with warning signs etc. Employees have appropriate work wear-boots, eye/ear protedtion Hazardous substances and emissions controlled effectively

3 3 3 3 3 3 3

2 2 2 2 2 2 2

9 9.1

Financial Does the company have a strong financial risk status Annual financial report issued by thirty party Supplier financial risk status (e.g. Dunn & Bradstreet) Recent investment status Annual profit margin 3 2

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Supplier Quality Audit - Improvement Plan

Supplier: 0

Date:-

Section

Problem / Proposed Solution

Actions of Supplier

Date / Status / Responsibility