01.08.

2024

Operations

Topics and facts

Prof. Dr. Peter Wolf

What are we
doing?

1
 01.08.2024

Table of contents
Regarding topic methods/tools/analysis
• Strategic Management
 create business model, position company/products/services
 compare and select economic business strategies
 apply and align selected management analyzing methods/tools
• Process management
 designing, measuring, optimizing processes
 process management approaches, process models, resource allocation
 measuring and evaluating the performance of activities, process analyses
• Project management
 planning, organizing, implementing projects, change processes and
innovations/novelties/concepts
 measuring, evaluating, controlling projects

Table of contents
Regarding topic Supply Chain Management & Lean Management
• Overview of globalized value chains
 targets, components, tasks in globalized value chains
 problems and strategies in globalized value chains
• A deeper insight in value chain : processes, components, structures, methods
 cross functional logistic and its subsystems like procurement, production, warehouse
management, distribution

• Lean Management/Production, Toyota Production System

 goals, intention & understanding, processes & structures
 methods/tools/concepts

2
 01.08.2024

Qualification objectives

• The students …
 demonstrate the ability to work with others in teams, while capitalizing on different group
perspectives to meet goals in diverse, complex, and global business environments
 allocate resources and manage organizational processes for planning and executing
interdisciplinary projects
 understand business models, supply chain and economic management
 understand the concept of business model and business creation
 understand and use analyze models/tools for developing, placing and evaluating new
businesses/products/services
 analyze supply chain management strategies by creating and setting different supply chain
models
 analyze and discuss ways of managing supply chains
 understand the key principles of Lean Management and the concept of processes and
performance.

Journey/roadmap through the course

Running a team project and discussing additional operations topics
1. Final presentation of the whole project with all parts along the 2. Written exam
journey including a project like documentation ( structure, (2 hrs) as
plans/models, status report at final date, „lessons learned“) as exam part 2
exam part 1 (50%). (50%).

Starting &
Building project Project
Development of running the Editing and
Creating idea to plan the Documentation
business model project to discussion topics
realization & Presentation
implement

Strategy/policy Using BMC Complete project- Modelling detai- Structure for docu- Project managem.
Vision/mission, Strategy for management led processes mentation Process managem.
Objectives/ market launch - Plans, charts (using EPC) e.g. Notation/naming Value/Supply Chain
Values Analysis market - Time calculation - Sourcing of files Management
surroundings - Ressource alloc. - Production/ Presentation Lean managem./
Choice of mana- - Project development (oral, visualisation, production – TPS
10 gement strategy organization - Delivering formal) (Digital transformation
in supply chains)
- …. - Market launch

3
 01.08.2024

Content of final presentation & documentation

presentation (max. 45 min) project documentation
• Steps along the journey/project • Embedded in a suitable project
1. mission & vision & objectives & values documentation structure including
2. Business Model Canvas; strategy & analytics 1. All results (including working results,
brainstorming reports, etc.) of the project
3. Project Canvas phases along the journey incl. versioning of
4. Work Breakdown Structure & Schedule Network history of the development of the results (see 1.
Diagramm & Gantt Chart incl. project budget & to 6. on left side)
organization structure 2. Complete final presentation
5. Process Landscape
6. Two detailled EPC process models and template
description of main tasks of your developed
project Notice :
complete documentation has to be submitted to
7. status report at final sessions on 13./14.01.2025 team channel latest on 12.01.2025
8. outlook on further/open project steps
9. Overview of „lessons learned“ & team
12
reflection

Evaluation criterias
presentation project documentation
criteria rating criteria rating
Modelling/Analysis/Development Content
creativity, consistency, stringency, completeness consistency, completeness, comprehensible
of complete project procedure, comparability to presentation
Oral presentation Structure
convincingly convey your content and ideas, do clarity, stringency
not read aloud, but explain and argue Style, expression
Visualisation readability, understandability, conciseness,
design, preparation optics, Form and formality
Form and formality correctness, typeface/writing, illustrations,
structure, correctness appendix

15

4
 01.08.2024

Relevant Documents

• [Link] • Scriptfiles including relevant topics of the

(Infos about course content, structure, course
objectives, exam parts and evaluation) (in folder course materials in MS Teams
• [Link] under chancel General folder Files)
(Infos about teams & titles, team members) • Templates for Models, Analysis, Plans
• [Link] (in folder Templates in MS Teams under
(current student list from campus onpine) chancel General folder Files
• [Link]
(relevant topics for written exam including
examples of tasks/questions)

16

Overall Course Approach

Credo: “Learning by DOING or even more so: Learning by BEING.“

5
 01.08.2024

Agreement
Please put your Reason 1: „And it became obvious
Respect! that students are strongly
smartphone in your distracted by other
bag! I will focus 100% on you. I expect the students who use
same from you!
electronic media devices
during lectures.“
Spitzer (2017), p 67
Reason 2:
You harm yourself and disturb the others!

Learning & Working: Scientific …with regard to…

studies prove the negative • Attention,
effects of smartphone & • Ability to concentrate,
laptop use (in sense of • Understanding & learning performance,
„multitasking“) during the • Grade point average.
lectures…

M. Spitzer (2017): Cyberkrank!, München, 432 pp.

Bibliography (abstract)
See also sources of grafics and pictures
• Becker, J.; Kugeler, M.; Rosemann, M. : Process Management: A Guide for the
Design of Business Processes. Springer Verlag. (ISBN: 978-3-642-07800-2).

• Hammer, M.; Champy, J. : Reengineering the Corporation: A Manifesto for Business

Revolution (Collins Business Essentials). Harper Business; Upd. and rev. ed. Edition.
(ISBN-13 : 978-0060559533).

• Project Management: The Managerial Process. Mcgraw-Hill [Link].; 6th

Revised edition.

• Project Management Body of Knowledge

5th Edition Project Management Institute. or

19

6
 01.08.2024

Bibliography (abstract)
See also sources of grafics and pictures
• Chopra, S,; Meindl, P.: Supply Chain Management – Strategy, Planing and Operation
(ISBN 0132743957).
• Christopher, M. : Logistics & Supply Chain Management (ISBN 0273731122).
• Simchi-Levi , D.; Kaminsky, P.; Simchi-Levi, E. : Designing and Managing the Supply
Chain: Concepts – Strategies and Case Studies (ISBN 0073341525).
• de Kok, A.G.; Graves, S.C. : Supply Chain Management – Design, Coordination and
Operation (ISBN 0444513280).
• Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero and James L. Patterson
: Purchasing & Supply Chain Management (ISBN 0538476427).
• Thonemann, U. : Operations Management.

20

Bibliography (abstract)
See also sources of grafics and pictures
• [Link]
• [Link]
• [Link]
• [Link]
• [Link]
• [Link]
• [Link]
to-pmbok

21