Ingles

Duolingo 4
Present
What do you want to do on Sunday?

What do you want to prepare for lunch?
What do you want to do for her birthday?
What do you want to listen to, this beautiful Monday morning?
Past
Did you call the police?

Did you call her to ask if the envelope is on its way?
Did you hear the comments they made about her most recent paint?
Did you hear how she found out that, he was cheating on her?
We´ve had dinner already

Yesterday we watched an awful movie, it was about abductions and aliens.
We´ve had a first metting about three months ago, it was regarding her last words and the
next hearing we will have.
We´ve lost our minds, due to recent events.
I have known
The police have not come yet …
You´ve never
Marco hasn´t come to class yet
Have you ever worked/seen/seen ?
I have lived
Is this your …?
Where is Joe´s jacket?
It is over her, under/above/next to his sofá
Oh, that actor lives near me
Would you like some …?
Fred is getting our jackets
Now he thinks that he loves me
I love listening to this band
Hear
Crackes: Galletas
What would you like for dinner tonight?

I am not sure, I was thinking that we could go to that new sushi restaurant downtown. I
Heard they have been working in a new menú with some Colombian and Mexican
influences.
There are not any clean cups
Thanks for reaching out to our customer service and tech support line. We are sorry for
the inconvenience and delay this error is causing you. First, I need you to help me identify
what type of error you see. So, please go into your account settings tab, located at the
upper right side of the screen. Please click on that tab and read the error code pulling up.
It usually has letters and numbers mixed up.
Wonderful. Now, I am looking for the best and fastest solution for this error; this might
take me a few minutes, so please bear with me while I check some files and app settings.
Based on my experience, the hold time to get the account unlocked is between 3 and 4
hours. Please give us that wait time, and of course, we will consider this feedback you are
providing to improve your experience and avoid the same issue in the future.
Well, I have some updates here for you; the first thing you need to know is that according
to the terms and conditions you accepted when you registered your email and credit card
information, the free period of seven days is over. That`s why you get that charge on your
credit card. I understand this can happen, and you might need to be informed of what
actions we took after those seven days. I can help you receive reimbursement. No worries.
I Hope i have resolved all of your issues
My whole system chrashed
I notice that you qualified for a couple different offers
Can I confirm that you will order the service
Can you explain your issue to me
Can i speak please to the account holder
The earliest aoopintment time i can get you is tomorrow morning
Im having a difficult time trying to establish rapport in my calls
I think this is the best ítem for you to purchase
I assure you the information you provided will be kept confidential
SCRIPT
AGENT: Hello, my name is Andrew and it's a pleasure to be assisting you today. May I
know your name, please?
CUSTOMER: Betty.
A: Thank you, Betty. Now tell me, what can I do for you today?
C: The heating system isn't working, and we are feeling very cold. I want someone to come
and fix it immediately.
A: Okay, I understand. First of all I'm sorry to hear that you're experiencing trouble with
the heating system you purchased from us we understand how inconvenient this must be for
you, especially during this season.
C: Exactly (Insert Complaints)
A: Sure, so Rest assured, we take full responsibility for the situation, and I am here to
provide you with a solution. Our team of highly skilled technicians is ready to assist you
and fix the issue as soon as possible.
So before we proceed with the scheduling for the visit I need to gather some of your
information, all right?
C: Sure, what do you need (More complaints)
(Authentication)
A: We value your time, and that's why I will make sure to schedule an appointment for a
technician to visit your home at your convenience
1. Please allow us to make it right for you. What´s the most convenient tme and day
for a you so I can schedule a visit with one of our tech support members?
2. Please let me know a convenient day and time for a visit with one of our tech
support members to make things right for you.
C: Well, I can have them after 3 p.m, after my doctor´s visit.
A:

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Duolingo 4

What do you want to do on Sunday?

Did you call the police?

We´ve had dinner already

What would you like for dinner tonight?

There are not any clean cups

C: Exactly (Insert Complaints)

C: Sure, what do you need (More complaints)

C: Well, I can have them after 3 p.m, after my doctor´s visit.

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