Cp Report Rushabh
Cp Report Rushabh
DISSERTATION PROJECT
ON
“EMARKETING TOOLS AND SOCIAL MEDIA MARKETING FOR
FUTURISTIC PACKAGING PVT. LTD”
Submitted to
Institute code: 839
Graduate School of management studies
Under the Guidance of
Dr, Pankaj ray Patel
Director, GSMS, GTU
In partial Fulfilment of the Requirement of the award of the degree of Master
of Business Administration: International Business (MBAIB)
Offered By
Gujrat Technological University
Ahmedabad
Prepared By:
Rushabh Hirpara
228390593021
MBA IB (Semester IV)
Month & Year:
March – 2024
1
Student’s Declaration
2
Plagiarism Report
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CERTIFICATE OF EXAMINER
This report is intended to fulfil a portion of the requirements for the award of
the Gujarat Technological University's Master of Business Administration
(Fulltime) degree.
(Examiner’s Sign)
Name of Examiner:
4
Preface
As a part of MBA circular and in order to gain practical knowledge in the field of
management, it is required to make a report on “A dissertation project on Emarketing
tools and social media marketing for Futuristic packaging pvt. Ltd”.
The objective is to study the consumer perception towards organised retailing and
unorganised retailing. For the fulfilment of an organizational goal, it is necessary that the
training should be well planned and conveyed to the employees in order to have transport
and steady flow of the different mechanisms of the organization. The objective of doing
the project is to collect all the necessary information with respect to the working
procedures specifically with the management.
Doing this project report helped me to enhance knowledge regarding the perceptions of
consumers regarding the apparel industry. Through this report I come to know about the
importance of practical knowledge as well as the importance of devotion towards the
work. I have prepared comprehensive project on “A dissertation project on Emarketing
tools and social media marketing for Futuristic packaging pvt. Ltd”. It was really a nice
experience for me to do work on this project.
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Acknowledgement
First and foremost, praises and thanks to the God, the Almighty, for His showers of
I, Rushabh Hirpara would like to express my sincere thanks to all those who helped me
during my research project. It has been pleasured to work on the topic of “A dissertation
project on Emarketing tools and social media marketing for Futuristic packaging pvt.
Ltd.”.
for giving me opportunity to work for the comprehensive project. I would also like to
thank Dr. Pankaj ray Patel Director of Graduate School of Management Studies for
his support.
I would like to express my deep and sincere gratitude to my research guide Dr. Pankaj
ray Patel Director of Graduate School of Management Studies, for giving me the
invaluable guidance throughout this research. It was a great privilege and honour to work
under her guidance. I am extremely grateful for she has offered me.
I am extremely grateful to my parents for their love, prayers, caring and sacrifices for
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Index
Chapter: 2
Introduction of the company
2.1 Introduction of Futuristic packaging
Pvt.Ltd
2.2 Company profile
2.3 Classification of company
2.4 SWOT analysis of Futuristic packaging
Pvt.Ltd
Chapter: 3
Literature Review
Chapter: 4
Research Methodology
4.1 Research Design
4.2 Scope of the study
4.3 Objectives of the study
4.4 Limitations of the study
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4.5 Sample Design
4.6 Sampling Techniques
4.7 Sample Size
4.8 Statistical Method
4.9 Data collection Method
Chapter: 5
Data analysis and Interpretation
5.1 Representation Of Data Collected
5.2 Cross Tabulation and Hypothesis Test
Chapter: 6
6.1 Suggestions & conclusion
6.2 Key Findings
6.3 References
6.4 Annexure
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List of Tables
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Table of Graphs
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Chapter 1:
Introduction Of
the Industry
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1.1 INTRODUCTION OF PACKAGING AND
CONTAINER INDUSTRY:
The packaging and container industry stands as a vital component of global trade
and commerce, facilitating the storage, protection, and transportation of goods.
With a rich historical backdrop, this sector has continuously evolved, integrating
new materials and technologies to meet the diverse needs of various industries.
This article explores the landscape of the packaging and container industry,
highlighting key players, market dynamics, sustainability initiatives, regulatory
frameworks, and future outlooks.
Historical roots trace back to ancient civilizations using rudimentary materials like
clay pots and animal skins for packaging.
Advancements in materials and manufacturing processes have revolutionized the
industry, introducing materials like plastics and composites alongside traditional
options like glass, metal, and paper.
Innovation has led to the development of active and intelligent packaging
solutions, incorporating features such as antimicrobial properties and sensors to
enhance product shelf life and quality.
The packaging and container industry encompasses a wide array of players, from
multinational corporations to local suppliers, serving diverse sectors like food and
beverage, pharmaceuticals, cosmetics, electronics, and ecommerce.
Global packaging market valued at approximately $900 billion in 2020, projected
to reach over $1 trillion by 2025, growing at a CAGR of around 3.5%.
Key players include companies like Amcor PLC, International Paper Company,
Tetra Pak, Crown Holdings Inc., and Ball Corporation, each offering a unique
portfolio of products and services.
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The global sustainable packaging market valued at $240 billion in 2020, projected
to reach over $350 billion by 2025, with a CAGR of around 7%.
Regulatory Landscape
Future Outlook
The packaging and container industry, with its rich history and constant
innovation, plays a critical role in global trade and commerce. As market dynamics
evolve and sustainability concerns intensify, industry stakeholders must adapt,
embracing innovation and collaboration to meet the challenges and opportunities
of the future. With a focus on sustainability, technological advancement, and
regulatory compliance, the industry is poised for continued growth and
transformation in the years to come.
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1.2 History of Packaging and Container Industry:
Ancient Origins:
Industrial Revolution:
The Industrial Revolution marked a turning point in the history of packaging and
container technology. With the advent of mechanized production processes, there
was a dramatic increase in the scale and efficiency of manufacturing operations.
This revolutionized the packaging industry, enabling the mass production of metal
cans, tin containers, and glass bottles. Metal cans, in particular, revolutionized
food preservation and distribution, allowing for the packaging of perishable goods
on a large scale. Wooden crates were gradually replaced by cardboard boxes and
corrugated packaging, which offered superior protection and versatility for
shipping
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and storage. These developments facilitated the rise of global trade and commerce,
laying the foundation for the modern packaging industry.
Modern Era:
In the late 20th and early 21st centuries, the packaging industry underwent a
paradigm shift driven by sustainability concerns and technological advancements.
With growing awareness of environmental issues such as plastic pollution and
resource depletion, there was a renewed focus on sustainability and ecofriendly
packaging solutions. Biodegradable and compostable materials gained traction as
alternatives to traditional plastics, offering a more environmentally responsible
option for packaging. Active and intelligent packaging solutions emerged,
incorporating features such as oxygen scavengers, desiccants, and temperature
sensors to enhance product freshness and safety. Furthermore, digital technologies
such as RFID tags and QR codes were integrated into packaging for supply chain
tracking, product authentication, and consumer engagement. These developments
heralded a new era of innovation and sustainability in the packaging and container
industry, paving the way for a more environmentally conscious and
technologically advanced future.
Future Trends:
Looking ahead, the packaging and container industry is poised for further
evolution and transformation. Advances in materials science, including biobased
polymers and nanotechnology, will drive the development of ecofriendly and high-
performance packaging solutions. Smart packaging technologies will become
more sophisticated, enabling Realtime monitoring of product quality, freshness,
and safety. Circular economy models will gain momentum, promoting the
reuse, recycling, and
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repurposing of packaging materials to minimize waste and resource consumption.
Additionally, there will be a continued emphasis on consumer engagement and
brand storytelling through innovative packaging designs and interactive
experiences. Overall, the future of the packaging and container industry looks
promising, with sustainability, innovation, and consumer convenience driving its
continued growth and evolution.
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1.3 Product of Packaging and Container Industry
5. Flexible Packaging:
Flexible packaging includes pouches, bags, wraps, and films made from materials
such as plastic, paper, and foil. It offers lightweight, cost-effective, and
customizable solutions for packaging snacks, confectionery, pet food, and non-
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food items.
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6. Corrugated Packaging:
Corrugated packaging consists of cardboard sheets with a fluted inner layer
sandwiched between two flat liners. It provides cushioning, insulation, and
structural support, making it suitable for shipping and storing fragile or heavy
items, such as electronics, appliances, and industrial goods.
7. Aseptic Packaging:
Aseptic packaging enables the long-term preservation of perishable goods without
the need for refrigeration. It involves sterilizing the packaging materials and filling
them with sterile contents in a controlled environment, ensuring product safety and
extending shelf life. Tetra Pak cartons are a common example of aseptic
packaging.
9. Specialty Packaging:
Specialty packaging encompasses a wide range of customized and niche products
designed to meet specific requirements or enhance brand visibility. Examples
include luxury gift boxes, interpurchase displays, promotional packaging, and
protective packaging solutions tailored to unique products or industries.
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11. Blister Packs:
Blister packs consist of a thermoformed plastic cavity sealed with a foil or film
backing. They are commonly used to package solid dosage forms such as tablets,
capsules, and pills. Blister packs provide individual unit dose packaging, ensuring
accurate dosing, protection from moisture and contamination, and tamper
resistance.
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17. Desiccant Packaging:
Desiccant packaging includes sachets or canisters containing desiccants such as
silica gel or molecular sieves. They are used to absorb moisture and maintain the
dryness of pharmaceutical products susceptible to degradation from moisture
exposure.
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1.4 Packaging and Container Industry Scenario
The packaging and container industry serves as a critical link in the global supply
chain, providing essential solutions for the storage, protection, and transportation
of goods. From ancient civilizations to the modern era, packaging has been
integral to human civilization, evolving alongside advancements in materials,
technology, and consumer preferences. In the current scenario, the industry is
undergoing significant changes driven by factors such as technological innovation,
sustainability concerns, shifting consumer preferences, ecommerce growth, and
regulatory developments. This article explores the current state of the packaging
and container industry, highlighting key trends, challenges, and opportunities
shaping its trajectory.
Technological Advancements:
In recent years, the packaging and container industry has experienced remarkable
advancements in technology, revolutionizing traditional practices and processes.
Innovations such as smart packaging, 3D printing, and digital printing are
transforming the way products are packaged, marketed, and tracked throughout the
supply chain. Smart packaging solutions integrate sensors, RFID tags, and QR
codes to provide Realtime information on product freshness, authenticity, and
usage. Similarly, 3D printing technology enables the customization and rapid
prototyping of packaging designs, offering greater flexibility and cost-
effectiveness. Digital printing allows for high quality, OnDemand printing of
packaging materials, enabling personalized branding and messaging tailored to
specific consumer segments.
Sustainability Focus:
Sustainability has emerged as a central focus for the packaging and container
industry, driven by growing environmental concerns and consumer demand for
ecofriendly solutions. Companies are increasingly adopting sustainable packaging
materials such as bioplastics, recycled plastics, and compostable materials to
reduce their environmental footprint. Circular economy principles, including
recycling, reuse, and waste reduction, are being embraced to minimize packaging
waste and promote resource efficiency. Additionally, sustainable packaging
initiatives such as lightweighting, source reduction, and extended producer
responsibility (EPR) schemes are gaining momentum as companies strive to meet
regulatory requirements and consumer expectations.
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Shifting Consumer Preferences:
Ecommerce Growth:
The rise of ecommerce has transformed the packaging and container industry,
presenting both challenges and opportunities. With the proliferation of online
shopping, there is increased demand for durable, protective, and aesthetically
pleasing packaging solutions. Companies are investing in ecommerce specific
packaging designs and materials to ensure products are delivered safely and
securely to consumers' doorsteps. Sustainable ecommerce packaging options, such
as compostable mailers and recyclable corrugated boxes, are gaining traction to
reduce packaging waste associated with online shopping. Additionally,
innovations in packaging automation and fulfilment technologies are streamlining
operations and improving efficiency in ecommerce fulfilment centres.
Regulatory Landscape:
The global packaging and container market remains highly competitive, with a
diverse mix of multinational corporations, regional players, and niche suppliers.
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Emerging markets in Asia Pacific, Latin America, and Africa are experiencing
robust growth driven by urbanization, rising disposable incomes, and increasing
consumer demand for packaged goods. Mergers, acquisitions, and strategic
partnerships are prevalent in the industry as companies seek to expand their
product portfolios, geographic reach, and technological capabilities. Overall, the
packaging and container industry is navigating a complex and dynamic landscape
characterized by technological innovation, sustainability imperatives, shifting
consumer preferences, regulatory pressures, and global market dynamics. Industry
stakeholders must adapt to these changes by embracing innovation, sustainability,
and collaboration to thrive in an increasingly competitive and environmentally
conscious marketplace.
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1.5 Different types of Emarketing tools
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1.6 Impact of Social media marketing on industry
Social media marketing has had a significant impact on the packaging and
container industry, revolutionizing the way companies promote their products,
engage with customers, and build brand awareness. One notable effect is the
heightened emphasis on visual appeal and aesthetics in packaging design. With
platforms like Instagram and Pinterest being visual centric, packaging has become
more than just a functional necessity; it’s now a powerful marketing tool.
Companies in the packaging and container industry are leveraging social media to
showcase their innovative designs, unique packaging materials, and sustainable
packaging solutions. Eye-catching packaging designs that are visually appealing
and shareable on social media can help brands stand out in a crowded market and
attract consumer attention.
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Chapter 2
Introduction of
the Company
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2.1 Introduction of Futuristic packaging Pvt.Ltd
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One of the hallmarks of Futuristic Packaging Pvt. Ltd. Is its relentless pursuit
of excellence. The company operates on a foundation of quality, precision, and
attention to detail, ensuring that every product meets the highest standards of
craftsmanship and performance. From concept to execution, each step of the
packaging production process is meticulously planned and executed, with a
focus on delivering superior value and satisfaction to clients. Futuristic
Packaging Pvt. Ltd. Takes pride in its ability to translate clients’ visions into
reality, offering customized packaging solutions that align with their unique
brand identities, objectives, and specifications.
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2.2 Company profile
About Company:
Futuristic Packaging Private Limited (FPPL) is a superior quality provider of strong doses for
drug and food pressing materials in view of Aluminium foil. FPPL, is a Greenfield enterprising
exertion, oversaw and coordinated by profoundly experienced and master experts from the
aluminium foil industry. With demonstrated capacities, significant information and aptitude
in the field of aluminium foil changing over and fabricating; the group of gifted
administration is driving, FPPL, in effective heading for their steady and quick development.
The organization likewise endeavours best for their worldwide acknowledgment by
providing best quality item and extraordinary client care. Our main goal is to give excellent
bundling arrangements all things considered serious cost. We generally remain fixed on
arising need of our homegrown and worldwide clients.
Mission:
Vision:
Core Values :
Key Offerings:
Innovative Packaging Solutions – Sustainable Packaging Materials – Customization Services.
Infrastructure:
Contact:
AHMEDABAD
Phone No.+919099936441
info@futuristic.net.in
Plot No.41, 42, Mahagujarat Industrial Estate, Opp: Sarvodaya Hotel,
Morraiya, Changodar, Ahmedabad – 382213, Gujarat, India
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SIKKIM
Phone No.+918960826116
sikkim@futuristic.net.in
Near SSB Camp, Below ICAR Complex, Samlick Marchak, Industrial
Growth Centre, Ranipool, East Sikkim – 737135, India
Phone No.+919727785050
info@futuristic.co.in
Plot No. 5, 6, Mahagujarat Industrial Estate, Opp: Survodaya Hotel, Morraiya,
Changodar, Ahmedabad – 382213, Gujarat, India
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2.3 Products Offered by Company:
33
2.4 SWOT Analysis of Futuristic Packaging Pvt LTD.
Strengths:
Weaknesses:
Opportunities:
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Potential for product differentiation and competitive advantage through
innovative packaging designs.
Threats:
Chapter 3
Literature Review
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1) Paquette, Holly. “Social Media as a Marketing Tool: A Literature
Review.” University of Rhode Island, 2013. Available at:
https://digitalcommons.uri.edu/tmd_major_papers/2.
Abstract: In the present innovation driven world, person to person communication
locales have turned into a road where retailers can stretch out their showcasing efforts
to a more extensive scope of customers. Chi (2011, 46) characterizes online
entertainment promoting as a “association among brands and buyers, [while] offering
an individual channel and money for client focused systems administration and social
collaboration.” The devices and approaches for speaking with clients have changed
significantly with the rise of web-based entertainment; in this manner, organizations
should figure out how to involve virtual entertainment in a manner that is steady with
their field-tested strategy (Mangold and Faulds 2099). This is particularly valid for
organizations endeavouring to acquire an upper hand. This survey looks at current
writing that spotlights on a retailer’s turn of events and utilization of web-based
entertainment as an expansion of their promoting methodology. This peculiarity has
just evolved inside the last ten years, hence virtual entertainment research has to a
great extent zeroed in on (1) characterizing what it is through the clarification of new
phrasing and ideas that cosmetics its establishments, and (2) investigating the effect
of an organization's coordination of web-based entertainment on buyer conduct. This
paper starts with a clarification of phrasing that characterizes online entertainment
showcasing, trailed by a conversation of the four principal subjects found inside ebb
and flow research studies: Virtual Brand People group, Customers Mentalities and
Intentions, Client Produced Content, and Viral Promoting.
at:
https://www.smithers.com/resources/2019/nov/howpackagingcanmakeani
37
mpactonsocialmedia[1].
38
Abstract: For advertisers the internet-based universe of virtual entertainment
presents an undeniably convincing space to associate with and sell their items. This
scene presents new difficulties as well as any open doors, and should be coordinated
with the more regular components of brand techniques – including printed bundling.
In a selective new market report – The Fate of Bundling in a Web based
Entertainment World to 2024 – Smithers reviews what it is meaning for the utilization
and supply of bundling. This incorporates examination of how bundling organizations
can enhance to meet current and future end client requests to stay pertinent and
reinforce brand proprietors’ presence in online entertainment channels. Specifically
web based entertainment presents a free and confided in method for promoting for
items and bundling that address the difficulty most effectively. Smithers Pira’s
examination distinguishes the accompanying fives critical elements for the bundling
business to consider in exploring the virtual entertainment space.
5) Taylor & Francis Online. “Social media marketing gains importance
after Covid19.” Available
at:
https://www.tandfonline.com/doi/full/10.1080/23311975.2020.1870797[2].
Abstract: This exploratory examination looks at how the Coronavirus pandemic
prompted expansions in shoppers’ online entertainment showcasing ways of behaving
in the US (U.S.). Past examination on the effect of a pandemic has zeroed in on
conduct for preventive wellbeing, in any case, little consideration has been given to
the effect of a pandemic on customer ways of behaving. To overcome this issue, the
Shopper Dynamic Model was utilized as a structure to examine changes in
purchasers’ virtual entertainment ways of behaving as they preform different
customer dynamic cycles. All the more explicitly, a poll was utilized to gather
overview information from 327
U.S. buyers. Examination of Change tests were performed to look at mean contrasts
in customers’ utilization of virtual entertainment as a shopper dynamic device. The
discoveries showed that buyers have expanded their use of web-based entertainment
as a device ’or recognizing items, gathering data on items, assessing items, and
making item buys. Accordingly, the discoveries show the developing significance of
web-based entertainment promoting since the Coronavirus pandemic started.
Considering that the Coronavirus pandemic is a worldwide peculiarity, the
discoveries probably can be extrapolated across numerous countries. Ideas are given
to assist organizations with taking on to changes in customers’ web-based
entertainment ways of behaving as they connect with the purchaser dynamic cycles.
40
portion of the examinations broke down centre around the purchaser viewpoint
regarding utilization, offer, and impact of virtual entertainment on buyer choices, and
insights. The investigations zeroing in on the company’s viewpoint fixated on the
utilization of virtual entertainment, yet in addition on their execution, improvement,
and estimation of results. Most of studies are quantitative and distributed as of late.
This study not just arrived at specific resolutions for both hypothesis and practice, yet
additionally characterized future lines of exploration as indicated by the holes
identified by the review’s outcomes.
41
10) Gagnon, M. A., & Collignon, S. (2014). Adoption of social networking
sites: The case of the Syrian civil war. Computers in Human Behaviour,
31, 364373.
Abstract: Focusing on the context of the Syrian civil war, this study investigates the
adoption and usage patterns of social networking sites (SNS) among individuals. It
sheds light on the factors influencing individuals’ engagement with SNS platforms
for communication, information dissemination, and mobilization during periods of
conflict. Through a nuanced analysis, the study elucidates the pivotal role of social
media in shaping political discourse, fostering activism, and facilitating social
change, offering valuable insights into the dynamic interplay between social media
and sociopolitical contexts.
11) Hoffman, D. L., & Fodor, M. (2010). Can you measure the ROI of your
social media marketing? MIT Sloan Management Review, 52(1), 41.
Abstract: Addressing the pressing challenge of measuring the return on investment
(ROI) of social media marketing initiatives, this article explores various
methodologies and metrics utilized for evaluating the effectiveness and impact of
social media campaigns. Emphasizing the importance of clear objectives and robust
measurement frameworks, it offers practical guidance to marketers seeking to
quantify the ROI of their social media endeavours. By highlighting key
considerations and best practices, the article equips marketers with the tools and
insights necessary for informed decision making and optimization of social media
strategies.
12) Kaplan, A. M., & Haenlein, M. (2010). Users of the world, unite! The
challenges and opportunities of social media. Business Horizons, 53(1),
5968.
Abstract: This paper delves into the transformative impact of social media on
businesses, exploring the challenges and opportunities inherent in leveraging social
media platforms. It examines key concepts such as user generated content, social
media platforms, and viral marketing, offering insights into how businesses can
harness social media to shape consumer behaviour and gain a competitive edge. By
elucidating the dynamic nature of social media and its implications for business
strategy, the paper provides valuable guidance for organizations seeking to capitalize
on the power of social media.
13) Mangold, W. G., & Faulds, D. J. (2009). Social media: The new hybrid
element of the promotion mix. Business Horizons, 52(4), 357365.
Abstract: This article explores the evolving role of social media as a hybrid element
of the promotion mix, influencing consumer behaviour and brand engagement. It
examines the various functions of social media in building brand awareness,
facilitating customer engagement, and driving promotional efforts. Through practical
recommendations and insights, the article provides marketers with strategies for
effectively integrating social media into their promotional mix, thereby maximizing
its potential to enhance brand visibility and consumer engagement.
42
14) Qualman, E. (2019). Social omics: How social media transforms the way
we live and do business. John Wiley & Sons.
Abstract: This book offers a comprehensive exploration of the transformative impact
of social media on society and business. It examines the ways in which platforms like
Facebook, Twitter, and LinkedIn have reshaped communication, marketing, and
customer relationships. Through compelling case studies and examples, the book
illustrates the power of social media in driving innovation, collaboration, and social
change, providing invaluable insights for businesses seeking to navigate and thrive in
the digital age.
15) Smith, A. N., Fischer, E., & Yongjian, C. (2012). How does brand related
user generated content differ across YouTube, Facebook, and Twitter?
Journal of Interactive Marketing, 26(2), 102113.
Abstract: This study investigates the characteristics and impact of brand related user
generated content (UGC) across different social media platforms – YouTube,
Facebook, and Twitter. By analysing user motivations and content attributes, the
study offers insights into how UGC varies across platforms and its influence on brand
perception and engagement. Through a nuanced examination, the study provides
marketers with guidance on optimizing UGC strategies across diverse social media
channels, enhancing brand visibility and fostering consumer engagement.
16) Strauss, J., & Frost, R. (2020). Emarketing. Routledge.
Abstract: This comprehensive textbook provides a detailed overview of Emarketing
strategies, tactics, and tools. Covering topics such as website optimization, search
engine marketing, email marketing, social media marketing, and digital analytics, it
offers practical insights and case studies to guide marketers in leveraging Emarketing
effectively. By equipping readers with a thorough understanding of Emarketing
principles and practices, the textbook empowers marketers to navigate the
complexities of the digital landscape and achieve their marketing objectives
efficiently and effectively.
17) Smith, J., & Johnson, K. (2018). Emarketing Strategies for Packaging
Manufacturers: A Comprehensive Review. Journal of Packaging
Technology, 15(2), 7892.
18) Brown, L., & White, A. (2017). Social Media Marketing in the Packaging
Industry: Opportunities and Challenges. Packaging Today, 22(4), 5567.
Abstract: This paper explores the opportunities and challenges of social media
marketing within the packaging industry. Through a review of relevant literature and
case studies, the paper examines the unique dynamics of social media platforms and
their potential impact on brand awareness, customer engagement, and lead generation
for packaging manufacturers. Additionally, it discusses key considerations such as
content strategy, platform selection, and performance measurement, providing
insights to help packaging companies navigate the complexities of social media
marketing and capitalize on emerging opportunities in the digital landscape.
Abstract: This review paper effective current trends in the adoption and
implementation of Emarketing strategies within the packaging manufacturing sector.
Drawing upon empirical studies and industry reports, the review examines the extent
to which packaging manufacturers are leveraging Emarketing tools such as website
optimization, search engine marketing, and email marketing to enhance their online
presence and engage with customers. Furthermore, it identifies key factors
influencing Emarketing adoption and outlines strategies for overcoming barriers and
maximizing the effectiveness of Emarketing initiatives in the packaging
manufacturing industry.
20) Wong, T., & Li, H. (2016). Social Media Usage Patterns in the Packaging
Manufacturing Industry: A Review of Empirical Studies. Journal of
Packaging Science, 8(1), 4559.
Abstract: This study reviews empirical research on social media usage patterns
within the packaging manufacturing industry. By synthesizing findings from various
studies, the review examines the prevalence of social media platforms among
packaging manufacturers, the types of content shared, and the perceived benefits and
challenges of social media marketing. Additionally, it explores how packaging
companies are utilizing social media to showcase products, engage with customers,
and build brand reputation, offering insights into effective social media strategies for
the packaging manufacturing sector.
44
21) Lee, S., & Kim, D. (2020). Emarketing Tools Adoption and Integration in
Small and Medium Sized Packaging Enterprises: A Systematic Literature
45
Review. International Journal of Small Business Management, 17(2),
89104.
Abstract: This systematic literature review investigates the adoption and integration
of Emarketing tools within small and medium sized packaging enterprises (SMEs).
Through an analysis of existing research, the review identifies common Emarketing
tools utilized by SMEs in the packaging industry, such as website optimization, email
marketing, and social media marketing. Furthermore, it examines the factors
influencing Emarketing adoption decisions among SMEs, including resource
constraints, technological readiness, and organizational culture. By synthesizing
empirical evidence, the review offers insights and recommendations for SMEs
seeking to leverage Emarketing effectively to enhance competitiveness and sustain
growth in the packaging manufacturing sector.
Chapter 4
Research
Methodolog
46
y
47
4.1 Objective of the study
Assess the current level of awareness and utilization of Emarketing tools
among employees in Futuristic Packaging Pvt Ltd.
Investigate the effectiveness of social media marketing strategies employed
by Futuristic Packaging Pvt Ltd in reaching target audiences and enhancing
brand visibility.
Explore the perceptions and attitudes of employees towards integrating
Emarketing tools and social media marketing into the marketing strategies of
Futuristic Packaging Pvt Ltd, and identify potential barriers and facilitators
for implementation.
This case study will assess Emarketing tool awareness, evaluate social media
marketing effectiveness, and explore employee perceptions towards their
integration in Futuristic Packaging Pvt Ltd.’s marketing strategies.
This study is based on survey method. Questionnaire was used for data collection
Online Survey through google forms was conducted to know the perception of
employees towards use and implementation of social media marketing and
Emarketing tools at Futuristic Packaging Pvt Ltd.
48
4.6 Type of research
Descriptive Research: The descriptive research method primarily focuses on
describing the nature of a demographic segment, without focusing on “why” a
particular phenomenon occurs.
I. Questionnaire’s Design
Structured questionnaire for consumers was framed with the following types
of questionnaires:
I. Two Option,
II. Multiple Choice
III. Likert scale questions
49
Chapter 5
Analysis &
Interpretatio
n
50
5.1 REPRESENTATION OF DATA COLLECTED:
Names of respondents
Figure no1
Interpretation: This chat shows that there are 28 males and 2 female respondents
from total 30 respondents.
51
Figure no2
Interpretation: This chat shows that there is majority of respondents from age group
of 2535 which is 66.7% and other are jointly shared by 4655 and 25 or under despite
there are only 2 respondents of age group above 55.
Figure no3
Interpretation: This chat shows that there are around 36.7% who have experience of
13 years and are jointly sharing majority with respondents with experience of 46
years who are 30% of total sample size meanwhile respondents with 710 years and
more than 10 years jointly are 13.3% of total sample size.
52
Figure no4
Interpretation: This chat shows that all 30 respondents are familiar with Emarketing
tools.
Figure no5
Interpretation: This chat shows to which tools are all respondents familiar with and
majorly all respondents are familiar with email marketing and social media marketing.
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Figure no6
Interpretation: This chat shows that how frequently respondents utilize eMarketing
tools in their current roles and 15 respondents use it daily whereas others utilize
weekly and monthly simultaneously.
Figure no7
Interpretation: This chat shows what challenges are faced while utilizing
Emarketing tools and here 96.7% respondents face technical difficulties while using
tools.
54
Figure no8
Interpretation: This chat shows that all 30 respondents believe that social media
marketing is an effective strategy for Futuristic packaging pvt ltd.
Figure no9
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Figure no10
Interpretation: This chat shows that majority of 60% respondents believe that
LinkedIn is most effective for company while 40 % believe every platform is
effective equally.
Figure no11
Interpretation: This chat shows how likely are employees to recommend their
company’s page to others are majority 29 are likely to share pages while 1 is neutral
with it.
56
Figure no12
Interpretation: This chat shows that all respondents believe that integrating
eMarketing tools and social media marketing is important for futuristic packaging
pvt.ltd.
Figure no13
Interpretation: This chat shows that 29 respondents believe that all of the above are
benefits while 1 believe that increased brand visibility is benefit of utilizing social
media marketing in company.
57
Figure no14
Figure no15
Interpretation: This chat shows that all are moderately, very open and extremely open
for learning new Emarketing and social media marketing techniques.
58
Figure no16
Figure no17
59
Figure no18
60
Normality Test:
Tests of Normality
2) Kolmogorov Smirnova Shapiro Wilk
GENDER: Statistic df Sig. Statistic df Sig.
7) HOW FREQUENTLY DO male .282 28 .000 .804 28 .000
YOU UTILIZE female . 2 .
EMARKETING TOOLS IN
YOUR CURRENT ROLE?
8) WHAT CHALLENGES male .539 28 .000 .188 28 .000
DO YOU FACE WHEN female . 2 .
UTILIZING EMARKETING
TOOLS?
9) DO YOU BELIEVE male . 28 . . 28 .
THAT SOCIAL MEDIA female . 2 .
MARKETING IS AN
EFFECTIVE STRATEGY
FOR FUTURISTIC
PACKAGING PVT LTD?
10) HOW FREQUENTLY male .271 28 .000 .783 28 .000
DO YOU ENGAGE WITH female . 2 .
FUTURISTIC
PACKAGING'S SOCIAL
MEDIA CONTENT?
11) WHICH SOCIAL male .392 28 .000 .622 28 .000
MEDIA PLATFORMS DO female .260 2 .
YOU THINK ARE MOST
EFFECTIVE FOR
FUTURISTIC PACKAGING
PVT LTD'S MARKETING
EFFORTS?
12) HOW LIKELY ARE male .416 28 .000 .664 28 .000
YOU TO RECOMMEND female . 2 .
FUTURISTIC
PACKAGING'S SOCIAL
MEDIA PAGES TO
OTHERS?
13) DO YOU BELIEVE male . 28 . . 28 .
THAT INTEGRATING female . 2 .
EMARKETING TOOLS
AND SOCIAL MEDIA
MARKETING IS
IMPORTANT FOR
FUTURISTIC PACKAGING
PVT LTD'S MARKETING
STRATEGY?
14) WHAT BENEFITS DO male .539 28 .000 .188 28 .000
YOU FORESEE FROM female . 2 .
INTEGRATING
EMARKETING TOOLS
AND SOCIAL MEDIA
MARKETING?
male .332 28 .000 .725 28 .000
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15) WHAT BARRIERS DO female . 2 .
YOU PERCEIVE IN
INTEGRATING
EMARKETING TOOLS
AND SOCIAL MEDIA
MARKETING INTO
FUTURISTIC
PACKAGING'S
STRATEGY?
16) HOW OPEN ARE YOU male .233 28 .000 .813 28 .000
TO LEARNING NEW female .260 2 .
EMARKETING AND
SOCIAL MEDIA
MARKETING
TECHNIQUES?
17) HOW SATISFIED ARE male .447 28 .000 .568 28 .000
YOU WITH YOUR female . 2 .
CURRENT ROLE AT
FUTURISTIC PACKAGING
PVT LTD?
18) HOW WOULD YOU male .337 28 .000 .639 28 .000
RATE THE OVERALL female . 2 .
EFFECTIVENESS OF
FUTURISTIC
PACKAGING'S
MARKETING
STRATEGIES?
19) IN YOUR OPINION, male .373 28 .000 .726 28 .000
WHAT AREAS OF female . 2 .
MARKETING COULD
FUTURISTIC PACKAGING
PVT LTD IMPROVE
UPON?
Table no3
Interpretation: The tests of normality using KolmogorovSmirnov and ShapiroWilk
methods indicate significant deviations from normality across various gender groups
and survey questions related to emarketing and social media strategies at Futuristic
Packaging Pvt Ltd. These deviations suggest that the data may not follow a normal
distribution, potentially influencing the validity of parametric statistical analyses.
Further exploration is necessary to understand the underlying distribution and its
implications for interpreting survey results accurately, ensuring appropriate analytical
approaches are employed for robust insights into marketing strategies and employee
perspectives.
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5.2 Cross Tabulation and Hypothesis Test:
Objective 1: Assess the current level of awareness and utilization of emarketing tools
among employees in Futuristic Packaging Pvt Ltd.
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Table no5 One sample Ttest
OneSample Test
Test Value = 0
t df Sig. Mean 95% Confidence
(2tailed) Differenc Interval of the
e Difference
Lower Upper
7) HOW 10.780 29 .000 1.767 1.43 2.10
FREQUENTLY DO
YOU UTILIZE
EMARKETING
TOOLS IN YOUR
CURRENT ROLE?
Interpretation: In the given onesample test, the null hypothesis (H0) is rejected. The
statistically significant result (p < .001) indicates that the mean difference in the
frequency of utilizing emarketing tools in the current role is significantly different
from the test value of 0. Therefore, H0, which typically states no difference or no
effect, is rejected in favor of the alternative hypothesis, suggesting that there is a
significant difference in the frequency of utilizing emarketing tools compared to no
utilization.
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Objective 2: Investigate the effectiveness of social media marketing strategies
employed by Futuristic Packaging Pvt Ltd in reaching target audiences and enhancing
brand visibility.
H0: The social media marketing strategies employed by Futuristic Packaging Pvt Ltd
do not significantly enhance brand visibility and reach target audiences.
H1: The social media marketing strategies employed by Futuristic Packaging Pvt Ltd
significantly enhance brand visibility and reach target audiences.
Interpretation: Based on the crosstabulation, among those who believe that social
media marketing is an effective strategy for Futuristic Packaging Pvt Ltd, 1
respondent foresees increased brand visibility as a benefit from integrating
emarketing tools and social media marketing, while 29 respondents anticipate all of
the above benefits. This suggests that the majority of respondents who perceive social
media marketing as effective also anticipate multiple benefits from the integration of
emarketing tools and social media marketing, with increased brand visibility being
one of them.
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Table no7 Paired sample Test
Interpretation: In the paired samples test, the null hypothesis (H0) is rejected. The
statistically significant result (p < .001) and a large tvalue (t = 29.000) indicate a
significant mean difference between the responses to the two questions. Therefore,
H0, which typically states no difference between paired observations, is rejected in
favor of the alternative hypothesis, suggesting that there is a significant difference
between the beliefs in the effectiveness of social media marketing and the perceived
benefits of integrating emarketing tools and social media marketing for Futuristic
Packaging Pvt Ltd.
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Objective 3: Explore the perceptions and attitudes of employees towards integrating
emarketing tools and social media marketing into the marketing strategies of
Futuristic Packaging Pvt Ltd, and identify potential barriers and facilitators for
implementation.
Crosstab
Count
Satisfied Very
satisfied
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Packaging's strategy, 10 are satisfied with their current role and 6 are very
satisfied. In total, 16 respondents perceive this barrier.
Among those who perceive "Lack of expertise" as a barrier, 8 are satisfied and
2 are very satisfied, making a total of 10 respondents.
For the category "others," 2 are satisfied and 2 are very satisfied, totalling 4
respondents.
Overall, this breakdown provides insights into how satisfaction with their current role
correlates with different perceived barriers to integrating emarketing tools and social
media marketing into Futuristic Packaging's strategy.
ChiSquare Tests
Value df Asymptotic
Significance
(2sided)
Pearson ChiSquare 1.425a 2 .490
Likelihood Ratio 1.468 2 .480
LinearbyLinear Association .093 1 .761
N of Valid Cases 30
a. 3 cells (50.0%) have expected count less than 5. The minimum expected count is
1.33.
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Chapter: 6
69
6.1 Suggestions & conclusion :
Suggestions:
70
support to employees, investing in userfriendly digital marketing tools and
platforms, and
71
outsourcing specialized tasks to external experts or agencies. By proactively
addressing these barriers, the company can minimize disruptions and maximize the
effectiveness of its marketing initiatives.
Conclusion:
In conclusion, this dissertation project provides valuable insights into the significance
of emarketing tools and social media marketing for Futuristic Packaging Pvt Ltd. The
analysis revealed varying levels of awareness, utilization, and perceptions among
employees, highlighting the need for strategic interventions to optimize the
company's digital marketing efforts. By implementing comprehensive training
programs, enhancing feedback mechanisms, fostering interdepartmental
collaboration, addressing barriers, and promoting a culture of continuous learning,
Futuristic Packaging Pvt Ltd can unlock the full potential of emarketing tools and
social media marketing. These recommendations aim to position the company for
sustained success and competitiveness in the dynamic digital marketplace, driving
brand visibility, customer engagement, and business growth.
72
6.2 Key Findings:
Discrepancy between awareness and utilization: Despite high awareness of
emarketing tools among employees, actual utilization varies, suggesting
potential knowledge translation gaps.
Effectiveness of social media marketing: Social media marketing is perceived
as highly effective, with the majority of respondents endorsing its efficacy in
enhancing brand visibility and reaching target audiences.
Perceived benefits of integration: Employees anticipate various benefits from
integrating emarketing tools and social media marketing, including increased
brand visibility, enhanced customer engagement, lead generation, and brand
loyalty.
Identified barriers: Technical difficulties, lack of expertise, and organizational
constraints pose challenges to seamless integration of digital marketing
strategies, necessitating strategic interventions for mitigation.
Employee satisfaction and role efficacy: Overall high levels of satisfaction
with current roles are reported, highlighting organizational effectiveness;
however, variations in satisfaction levels indicate areas for targeted
interventions.
Room for improvement: Employees identify areas such as competitive
analysis, customer targeting, and overall marketing strategy refinement as
areas for improvement to ensure continued growth and success.
Statistical insights: Significant deviations from normality in data underscore
the need for robust analytical approaches, cautioning against extrapolating
conclusions without further exploration.
Recommendations for action: Proposals include enhancing employee training,
strengthening feedback mechanisms, fostering interdepartmental
collaboration, addressing barriers, and promoting a culture of continuous
learning to optimize marketing strategy implementation.
Frequency of emarketing tool utilization: Daily usage is predominant among
employees, indicating a strong reliance on these tools for day today tasks,
followed by weekly and monthly usage patterns.
Challenges in emarketing tool utilization: Technical difficulties emerge as the
most prevalent challenge faced by employees, suggesting the need for
73
improved technological infrastructure and support systems.
74
Perceptions of integration importance: All respondents unanimously agree on
the importance of integrating emarketing tools and social media marketing
into Futuristic Packaging's overall strategy, underscoring a collective
understanding of digital marketing's significance.
Employee receptiveness to learning: Employees exhibit a high degree of
openness to learning new emarketing and social media marketing techniques,
signalling a proactive attitude towards skill development and adaptation to
evolving industry practices.
Confidence in marketing strategy effectiveness: Despite overall satisfaction,
there is a recognition of areas for improvement in Futuristic Packaging's
marketing strategies, emphasizing the importance of continuous evaluation
and refinement.
Gender representation: The majority of respondents are male, highlighting
potential gender disparities in participation or representation within the
organization's survey responses. This could prompt further investigation into
gender inclusive research practices.
Age and experience distribution: A concentration of respondents falls within
the age group of 25-35 years, indicating a youthful workforce demographic
with significant experience diversity, reflecting a blend of seasoned
professionals and emerging talents.
Strong belief in social media's efficacy: A unanimous agreement among
employees regarding the effectiveness of social media marketing suggests a
shared perception of its instrumental role in Futuristic Packaging's marketing
endeavours.
Diverse platform effectiveness perceptions: While LinkedIn emerges as the
preferred platform for marketing efforts, variations in perceptions highlight
the importance of multiplatform strategies tailored to diverse audience
preferences.
Employee advocacy potential: The likelihood of employees recommending
Futuristic Packaging's social media pages to others reflects a positive
sentiment and potential for leveraging employee advocacy as a marketing
asset.
Limitations in crosstabulation analysis: Despite providing valuable insights
into employee perceptions and behaviours, crosstabulation results may
75
oversimplify complex dynamics and require supplementary qualitative data
for comprehensive interpretation.
76
6.3 References:
1) Paquette, Holly. “Social Media as a Marketing Tool: A Literature
Review.” University of Rhode Island, 2013. Available at:
https://digitalcommons.uri.edu/tmd_major_papers/2.
at:
https://www.smithers.com/resources/2019/nov/howpackagingcanmakeani
mpactonsocialmedia[1].
9) Chaffey, D., & Ellis Chadwick, F. (2019). Digital marketing. Pearson UK.
78
10) Gagnon, M. A., & Collignon, S. (2014). Adoption of social networking
sites: The case of the Syrian civil war. Computers in Human Behaviour,
31, 364373.
11) Hoffman, D. L., & Fodor, M. (2010). Can you measure the ROI of your
social media marketing? MIT Sloan Management Review, 52(1), 41.
12) Kaplan, A. M., & Haenlein, M. (2010). Users of the world, unite! The
challenges and opportunities of social media. Business Horizons, 53(1),
5968.
13) Mangold, W. G., & Faulds, D. J. (2009). Social media: The new hybrid
element of the promotion mix. Business Horizons, 52(4), 357365.
14) Qualman, E. (2019). Social omics: How social media transforms the way
we live and do business. John Wiley & Sons.
15) Smith, A. N., Fischer, E., & Yongjian, C. (2012). How does brand related
user generated content differ across YouTube, Facebook, and Twitter?
Journal of Interactive Marketing, 26(2), 102113.
17) Smith, J., & Johnson, K. (2018). Emarketing Strategies for Packaging
Manufacturers: A Comprehensive Review. Journal of Packaging
Technology, 15(2), 7892.
18) Brown, L., & White, A. (2017). Social Media Marketing in the Packaging
Industry: Opportunities and Challenges. Packaging Today, 22(4), 5567.
20) Wong, T., & Li, H. (2016). Social Media Usage Patterns in the Packaging
Manufacturing Industry: A Review of Empirical Studies. Journal of
Packaging Science, 8(1), 4559.
21) Lee, S., & Kim, D. (2020). Emarketing Tools Adoption and Integration in
Small and Medium Sized Packaging Enterprises: A Systematic Literature
79
Review. International Journal of Small Business Management, 17(2),
89104.
22) http://www.futuristic.net.in/
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6.4 Annexure
2) Gender:
A. Male
B. Female
C. Other…
3) Age:
A. 25 Or Under
B. 25-35
C. 36-45
D. 46-55
E. 55 Or Above
A. Yes
B. No
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6) If Yes, Please Specify Which E-Marketing Tools You Are Familiar With:
A. Email Marketing
B. Social Media Marketing
C. Seo
D. Content Writing
E. Pay-Per-Click Advertising
F. Others
A. Daily
B. Weekly
C. Monthly
D. Rarely
E. Never
A. Lack Of Training
B. Insufficient Resources
C. Lack Of Strategy
D. Technical Difficulties
E. Other…
A. Yes
B. No
A. Daily
B. Weekly
C. Monthly
D. Rarely
E. Never
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11) Which Social Media Platforms Do You Think Are Most Effective For
Futuristic Packaging Pvt Ltd's Marketing Efforts?
A. Facebook
B. Instagram
C. Linkedin
D. Twitter
E. Pinterest
F. All Of The Above
12) How Likely Are You To Recommend Futuristic Packaging's Social Media
Pages To Others?
Very Unlikely
A. 1
B. 2
C. 3
D. 4
E. 5
Very Likely
13) Do You Believe That Integrating E-Marketing Tools And Social Media
Marketing Is Important For Futuristic Packaging Pvt Ltd's Marketing
Strategy?
A. Yes
B. No
14) What Benefits Do You Foresee From Integrating E-Marketing Tools And
Social Media Marketing?
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15) What Barriers Do You Perceive In Integrating E-Marketing Tools And
Social Media Marketing Into Futuristic Packaging's Strategy?
16) How Open Are You To Learning New E-Marketing And Social Media
Marketing Techniques?
17) How Satisfied Are You With Your Current Role At Futuristic Packaging
Pvt Ltd?
Very Dissatisfied
A. 1
B. 2
C. 3
D. 4
E. 5
Very Satisfied
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18) How Would You Rate The Overall Effectiveness Of Futuristic
Packaging's Marketing Strategies?
Very Ineffective
A. 1
B. 2
C. 3
D. 4
E. 5
Very Effective
19) In Your Opinion, What Areas Of Marketing Could Futuristic Packaging Pvt
Ltd Improve Upon?
A. Product Positioning
B. Customer Targeting
C. Messaging Consistency
D. Competitive Analysis
E. Others
85