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Business Name
THE CANDY FAIRY
Executive Summary
THE CANDY FAIRY Online aims to become a leading e-commerce platform for specialty
candies, offering a wide variety of unique and hard-to-find treats to customers
nationwide. Leveraging a user-friendly website, social media, and targeted
marketing, we will provide exceptional customer service, fast shipping, and an
unparalleled selection of candies.
Business Objectives
1. Create an easy-to-navigate e-commerce platform with a vast selection of
specialty candies.
2.Maintain a customer satisfaction rating of 95% or higher.
3.Expand product offerings to include gourmet and international candies.

Market Analysis
The online candy market is growing rapidly, driven by increasing demand for
convenience, unique products, and nostalgic treats. Our target market includes:
1. Young adults (18~35) and children from the age of 4~13 seeking unique gifts or
treats.
2. Parents looking for specialty candies for parties or events.
3. Individuals with dietary restrictions or preferences (e.g., gluten-free,
vegan).
Marketing Strategy
1. Social Media: Utilize Instagram, Facebook, and Pinterest for product showcases,
promotions, and engagement.
2. Influencer Marketing: Partner with social media influencers and bloggers in the
food and lifestyle spaces.
3. Email Marketing: Offer exclusive promotions, new product releases, and loyalty
rewards to subscribers.
4. Paid Advertising: Run targeted Google Ads and social media ads to reach our
target audience.
Operations
1. Supply Chain: Establish relationships with reputable candy distributors and
manufacturers.
2. Fulfillment: Partner with a reliable shipping provider to ensure timely and
secure delivery.
3. Customer Service: Provide exceptional support through email, phone, and social
media.
Management Team
1. CEO/Founder: Makanaka Mutandwa responsible for overall strategy, marketing,
and operations.
Conclusion
The candy fairy Online is poised to become a leading online candy retailer,
offering a unique and enjoyable shopping experience for customers nationwide. With
a strong marketing strategy, efficient operations, and a commitment to customer
satisfaction, we are confident in our ability to achieve significant growth and
success.