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    MIS Final Exam NOTES

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    samlovesham59
    final exam study guide (management information systems)

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    MIS Final Exam NOTES

    Uploaded by

    samlovesham59
    9 views4 pages
    final exam study guide (management information systems)

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    © © All Rights Reserved

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    final exam study guide (management information systems)

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    9 views4 pages

    MIS Final Exam NOTES

    Uploaded by

    samlovesham59
    final exam study guide (management information systems)

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    You are on page 1of 4

    Study Guide for Principles of Information Systems

    Chapter 1: An Introduction to Information Systems

     Definition: IS integrates technology, people, and processes.

     Key Concepts:

     Components of IS: Hardware, software, data, people, and


    processes.

     Types of IS: TPS, MIS, DSS, and ESS.

     Role of IS in organizations: Strategic advantage, decision-making,


    and efficiency.

    Chapter 2: Information Systems in Organizations

     The Role of IS:

     Supporting operations, management, and decision-making.

     Competitive strategies: Cost leadership, differentiation, and


    niche focus.

     Organizational Structure:

     How IS aligns with functional units (HR, Marketing, Finance).

     Change Management:

     Implementing IS and overcoming resistance.

    Chapter 3: Hardware: Input, Processing, and Output Devices

     Hardware Components:

     Input devices: Keyboards, scanners.

     Processing: CPU, memory (RAM, ROM).

     Output devices: Monitors, printers.

     Trends: Cloud computing and edge computing.

    Chapter 4: Software: Systems and Application Software

     Types of Software:

     System software: Operating systems (Windows, macOS).


     Application software: Productivity tools, custom applications.

     Trends in Software:

     Open source, SaaS, and virtualization.

    Chapter 5: Database Systems and Big Data

     Data Management:

     Databases: Relational, NoSQL.

     Database Management Systems (DBMS): Functions and benefits.

     Big Data:

     Characteristics (3 Vs: Volume, Velocity, Variety).

     Tools: Hadoop, Spark.

    Chapter 6: Telecommunications and Networks

     Networking Basics:

     LAN, WAN, Internet.

     Protocols: TCP/IP, HTTP.

     Emerging Technologies:

     5G, IoT.

     Security Concerns: Encryption, firewalls.

    Chapter 7: The Internet, Intranets, and Extranets

     Internet Basics:

     Key services: Email, WWW.

     Search engines and SEO.

     Intranets/Extranets:

     Internal collaboration tools.

     B2B communication.

    Chapter 8: Electronic and Mobile Commerce

     E-Commerce Types:

     B2C, B2B, C2C.


     Mobile Commerce (M-Commerce):

     Apps and mobile payment systems.

     Legal/Ethical Issues: Privacy, data protection.

    Chapter 9: Enterprise Systems

     Enterprise Resource Planning (ERP):

     Integrates all functional areas.

     Customer Relationship Management (CRM):

     Tools to manage customer interactions.

     Supply Chain Management (SCM):

     Managing logistics, inventory.

    Chapter 10: Information and Decision Support Systems

     Decision Support Systems (DSS):

     Tools to analyze data and make decisions.

     Business Intelligence (BI):

     Dashboards, predictive analytics.

     AI in DSS: Chatbots, machine learning.

    Chapter 11: Knowledge Management and Specialized Information


    Systems

     Knowledge Management (KM):

     Capturing and sharing organizational knowledge.

     Specialized IS:

     GIS, Expert Systems.

     Trends: AI, machine learning applications.

    Chapter 12: Systems Development: Investigation and Analysis

     Systems Development Life Cycle (SDLC):

     Phases: Planning, Analysis, Design, Implementation,


    Maintenance.
     Agile vs. Waterfall Methodologies:

     Comparison of iterative and structured approaches.

    Chapter 13: Security, Privacy, and Ethical Issues in Information


    Systems

     Security Risks:

     Malware, phishing, ransomware.

     Preventative Measures:

     Anti-virus software, employee training.

     Ethical Issues:

     Surveillance, intellectual property, digital rights.

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