Iso

Pharos University in Alexandria
Construction and Management Engineering Department

Quality of materials ES 406
Spring 2023/ 2024
Name: Noor Ahmed A. latif
ID: 201902293
Report title: ISO

Contents
Introduction...............................................................................................................................
ISO standard definition..............................................................................................................
ISO.9000....................................................................................................................................
ISO-9000................................................................................................................................
ISO 9000 Series Systems and Guidelines for Use.................................................................
Iso-14000...................................................................................................................................
Advantages & Disadvantages....................................................................................................
Conclusion.................................................................................................................................
References.................................................................................................................................
2
Introduction
The International Organization for Standardization (ISO) is a global entity that
develops and publishes international standards. These standards cover a wide range of
activities, including product manufacturing, process management, service delivery, and
material supply.
ISO standard definition

An ISO standard is essentially an internationally recognized way of doing something.
It means that everyone follows the same set of guidelines no matter where they are based,
resulting in a safer, more consistent end result. This benefits both the organization and the
customer or end user.
ISO.9000
ISO-9000
The ISO 9000 family of standards is a set of international standards on quality
management and quality assurance developed to help companies effectively document the
quality system elements needed to maintain an efficient quality system. It consists of the
world's best-known standard for quality management systems (QMS).
3
ISO 9000 Series Systems and Guidelines for Use
Quality System
 9001: Model for Quality Assurance in Design, Production Installation, and Servicing.
(To be used when conformance to specified requirements is to be assured by the
supplier during several stages which may include design/development, production.
installation, and servicing)
 9002: Model for Quality Assurance in Production and Installation. (To be used when
conformance to specified requirements is to be assured by the supplier during
production and installation)
 9003: Model for Quality Assurance in Final Inspection Test. (To be used when
conformance to specified requirements is to be assured by the supplier solely at final
inspection and test)
Guidelines for Use
 9000: Quality Management and Quality Assurance Standards - Guidelines for

Selection and Use.
 9004: This standard provides guidance on how to achieve sustained success in quality
management, offering organizations a framework for continual improvement quality
Management and Quality System Elements - Guidelines.
4
Advantages & Disadvantages
Advantages of ISO Disadvantage of ISO
Improved customer satisfaction and loyalty Time and resource-intensive implementation
Happier and more competent employees Complex documentation requirements
Better quality products and services Lack of top management commitment
Increased efficiency, fewer mistakes, and Continuous improvement and performance

less wasted time measurement
Reduced overall risks Employee resistance and lack of engagement
Conclusion
Organizations can overcome the Disadvantages of ISO by adopting practical solutions
discussed in this blog. They can streamline the implementation process and reduce their
operations' burden by allocating resources, leveraging technology, and seeking external
assistance when needed. Furthermore, integrating the Environmental Management System
with business processes and proactive engagement with external stakeholders also contribute
to long-term success.
5
References
1) “Martínez-Costa, M., Choi, T. Y., Martínez, J. A., & Martínez-Lorente, A. R. (2009). ISO
9000/1994, ISO 9001/2000 and TQM: The performance debate revisited. Journal of
operations management, 27(6), 495-511.”
2) “Corbett, C. J., & Kirsch, D. A. (2001). International diffusion of ISO 14000

certification. Production and operations management, 10(3), 327-342.”

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Pharos University in Alexandria

Construction and Management Engineering Department

Name: Noor Ahmed A. latif

Report title: ISO

ISO standard definition

Guidelines for Use

 9000: Quality Management and Quality Assurance Standards - Guidelines for

Advantages of ISO Disadvantage of ISO

Improved customer satisfaction and loyalty Time and resource-intensive implementation

Happier and more competent employees Complex documentation requirements

Better quality products and services Lack of top management commitment

Increased efficiency, fewer mistakes, and Continuous improvement and performance

Reduced overall risks Employee resistance and lack of engagement

2) “Corbett, C. J., & Kirsch, D. A. (2001). International diffusion of ISO 14000

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