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problem solving skills

An entrepreneur should possess problem solving skiils as this skill will help bussiness get out of any problem

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kirandeepsandhu806
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3 views

problem solving skills

An entrepreneur should possess problem solving skiils as this skill will help bussiness get out of any problem

Uploaded by

kirandeepsandhu806
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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Seven step problem solving skills

The seven-step problem-solving process is a


structured approach to analyzing and resolving issues
effectively. Here's a breakdown of each step:

---

1. Define the Problem

Purpose: Clearly identify and articulate the problem.

Actions:

Understand the issue's context and scope.

Ask questions like "What is happening?" and "Why is


this an issue?"

Use tools like the 5 Whys or brainstorming sessions to


pinpoint the root cause.

---

2. Gather Information
Purpose: Collect data and insights to understand the
problem fully.

Actions:

Gather facts, figures, and stakeholder perspectives.

Observe processes, conduct interviews, or use surveys.

Avoid assumptions; rely on objective data.

---

3. Generate Possible Solutions

Purpose: Brainstorm potential ways to resolve the


problem.

Actions:

Involve a team to foster creativity and diverse


perspectives.

Use tools like mind mapping or SWOT analysis.

Avoid evaluating ideas at this stage to encourage free


thinking.
---

4. Evaluate and Select the Best Solution

Purpose: Analyze the feasibility and impact of each


option.

Actions:

Use criteria like cost, time, resources, and risks for


evaluation.

Conduct a pros and cons analysis for each solution.

Select the option that best addresses the root cause


and aligns with objectives.

---

5. Develop an Action Plan

Purpose: Outline steps to implement the chosen


solution.
Actions:

Define specific tasks, timelines, and responsibilities.

Allocate resources and identify required tools or


support.

Create contingency plans for potential obstacles.

---

6. Implement the Solution

Purpose: Put the action plan into practice.

Actions:

Execute tasks as per the plan.

Communicate progress and involve stakeholders as


needed.

Monitor implementation closely for adherence to the


plan.
---

7. Monitor and Evaluate

Purpose: Assess the effectiveness of the implemented


solution.

Actions:

Collect feedback and measure outcomes against


objectives.

Identify successes and areas for improvement.

Adjust or refine the solution if necessary to achieve


desired results.

---

Benefits of the Seven-Step Process

Provides a clear and systematic approach to


problem-solving.

Ensures the root cause is addressed rather than


symptoms.

Encourages collaboration and innovation.

Reduces risks and increases the likelihood of success.

Would you like a detailed example of how this process


can be applied?

Last modified: 9:37 am

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