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HH-IT-9

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St. Mary’s Sr. Sec.

School
HOLIDAY HOMEWORK
CLASS – 9th
Information Technology - 402

PART A: Employability Skills


Unit 1: Communication Skills
1. List the main components of communication process.
2. Who is responsible for the encoding of the message & decoding the message?
3. What do you mean by the channel of communication? Give some examples.
4. List any 2 major advantages and disadvantages of non-verbal communication.
5. How our beliefs, emotions and environment influence our communication perspective?
6. What do you mean by the term Communication? List the features of effective communication.
7. Describe any 2 communication barriers.
8. Describe communication cycle with a simple example.
9. How is oral communication different from written communication?
10. List the advantages of written communication.
11. Explain the importance of gestures and eye contact while you speak to someone in person.
12. How is a phrase different from a sentence? Give 2 examples.
13. Giving 2 example each, explain Noun, Adjective, Verb and Adverb.

Unit 2: Self-Management Skills


1. What are the benefits of self-discipline?
2. What are the possible reasons for low self-esteem?
3. What do you mean by the term self-management? Why is self-management important for us?
4. Explain any 2 factors that build a person's self-confidence.

PART B: Subject Specific Skills


Unit 1: Introduction to IT-ITeS Industry
1. What is Information Technology? How does it help in enabling various business services?
2. What is BPO? List any of its 5 application areas.
3. How is BPO different from BPM?
4. How has IT influenced our daily life and work place?
5. What is the basic difference between IT and ITeS? Which 4 operations does IT encompass?
6. Explain ITeS.
7. Discuss the advantages of BPO services.
8. Discuss IT applications in certain major areas.

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