30.

You want to reset your Windows 10 computer. Before you begin, which
files should you back up to protect your personal data?
Correct
everything in My Documents

You are an intern at a large company that has various versions of Windows
installed on desktops throughout the company.
The Chief Information Officer (CIO) asks you to upgrade as many desktops as
possible to Windows 10 Enterprise.
Which two versions of Windows can be upgraded to Windows 10 Enterprise?
Choose two.
a.
Windows 8.1 Professional Windows Media Center edition
b.
Windows 8.1 RT
c.
Windows 8.1 Connected
d.
Windows 7 Ultimate
e.
Windows 8 Core
Windows 8.1 Professional Windows Media Center edition

Windows 7 Ultimate
You are an IT intern for Contoso, Ltd. You are responsible for deploying
Windows 10 to a staff of more than 100 users.

The IT department plans to execute the upgrades by using the network. You
start the deployment on each computer. You guide the installs through the
initial steps.

Which deployment method are you using?

a.
WMI
b.
ZTI
c.
LTI
d.
MSI
C
Your roommate has a Windows 8.1 32-bit laptop and wants to upgrade it to
Windows 10 64-bit.

What should you tell her about such an upgrade?

a.
You need to upgrade the existing operating system, preserving the files,
applications, and settings.
b.
You need to upgrade to Windows 8.1 64-bit and then upgrade to Windows 10
64-bit.
c.
You cannot upgrade Windows 8.1 32-bit to Windows 10 64-bit.
d.
You need to perform a new installation. Files, applications, and settings will be
deleted.
D
.

Your friend asks for your help with upgrading his computer to Windows 10.
You plan to perform a clean install of Windows 10 on his computer, which has
Windows 8.1 installed.

What should you tell your friend he will be able to find on the computer's hard
drive after the installation is complete?
a.
user profiles migrated to Windows 10
b.
Windows 10 installation files
c.
backup copy of all personal files
d.
previous Windows 8.1 installation
B
You need to find out the speed of the processor that your Windows 10
computer is running.

What should you do?

a.
From System and Security, select System.
b.
From Hardware and Sound, select Devices and Printers.
c.
From Admininstrative Tools, select Services.
d.
From Administrative Tools, select Event Viewer.
A
What happens when a kernel mode process terminates abnormally in
Windows 10?
a.
The operating system crashes.
b.
Windows runs the debug utility.
c.
Windows restarts the process.
d.
The process must be restarted manually.
B
Your roommate needs help to install Windows 10 on his computer. He wants
to remove all previous data because he plans to use all the hard drive space
for games.

Which Windows 10 installation type should you use?

a.
removable media
b.
upgrade
c.
network
d.
clean
D
What is the reason to use FAT32 as the file system for Windows 10?
a.
to dual boot with an older version of Windows
b.
to have support for files larger than 4GB
c.
to set file permissions
d.
to recover disk errors automatically
A
You are an intern for TailSpin Toys and you want to create a slideshow that
shows pictures of certain new products that your company is working on. You
are accessing the network using a Windows 10 laptop, and the pictures are
located on several different network shares.

You need to be able to perform a rich content search on all the network
shares at the same time in the most efficient manner posible.

What should you do?

a.
Copy all of the pictures to a folder on your laptop and seach that folder.
b.
Enable file and printer sharing on the laptop
c.
Add the network shares to your Pictures library. Then, perform a search on
your Pictures library.
d.
Access the network shares via the Network link in Windows 10 Explorer.
Then, search each share individually.
C
You are preparing to install Windows 10 on a new computer. You need to
enable BitLocker for encryption.

What is required in order to enable BitLocker?

a.
smart card
b.
FAT32 system drive
c.
NTFS system drive
d.
Trusted Platform Module (TPM)
C
.

After you remove malicious software from an infected computer, the user still
experiences problems. When the user opens the browser, it redirects to
compromised websited.
You need to troubleshoot the problem.

Which three areas should you investigate? Choose three.

a.
the browser's security zone settings
b.
the system's hosts file
c.
the browser's home page settings
d.
the Windows Action Center
e.
the proxy settings
A, C, D
Where should you configure settings to allow workgroup users to use a printer
connected to your computer?
a.
in the Computer Management Console
b.
in the Network and Sharing Center
c.
in the Local Security Policy editor
d.
in the System Configuration Utility
B
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Which file system is designed for transfer of large files between a personal
computer and flash devices?
a.
exFAT file system
b.
NTFS file system
c.
FAT32 file system
d.
FAT16 file system
A
Which three of these may be included in a service pack? Choose three.
a.
fixes for security issues
b.
new functionality
c.
reinstallation of the operating system
d.
remote servicing of the operating system
e.
all previously released important and recommended Windows updates
A, B, E
You want to reset your Windows 10 computer.

Before you begin, which files you back up to protect personal data?
a.
all files in the Windows directory
b.
all files in drive C
c.
everything in My Documents
d.
all files in the Program Files directory
C
Which feature should you use to install the most recent definitions for
Windows Defender?
a.
Windows Update
b.
Windows Installer
c.
Sync Center
d.
Programs and Features
A
The Disk Cleanup tool:
a.
moves files so that they are logically stored on the hard drive.
b.
rearranges the files on the hard disk to speed up performance.
c.
examines the surface of the disk for errors.
d.
allows free space by deleting temporary files from the hard disk drive.
D
You need to return your Windows system files and settings to an earlier point
in time without affecting personal files.

What should you do?

a.
Restart the computer, press F8, and select Last Known Good Configuration
(LKGC).
b.
Use the System Restore Wizard.
c.
Restart the computer in Safe Mode.
d.
Restore a system image to the drive.
B
Which Windows feature should you use to find patches for Internet Explorer?
a.
Internet Properties
b.
System Information
c.
Sync Center
d.
Windows Update
D
Which three tasks can you perform by using Microsoft Management Console
(MMC)? Choose three.
a.
Create custom consoles containing assortments of administrative tools.
b.
Run cmdlets to run various system operations.
c.
Run a remote server application to perform a function.
d.
Add new snap-ins to Windows administrative tools.
e.
Create taskpads to provide a custom view of available options.
f.
View a remote user's desktop to troubleshoot and resolve problems.
A, D, E
You are setting up accounts on your computer so your roommates can log on
to your computer and browse the web.

You decide to use graphical Local Users and Groups tool to configure the
user accounts on your computer.

What does the Action pane display when you select a username?
a.
available actions based on that user
b.
all pending actions the computer will execute on that user
c.
buttons to record the action you take on that user
d.
a history of all actions you have performed on that user
A
You install Windows 10. When you restart your computer, Windows 10 fails to
start.

Which tool should you use to diagnose the problem?

a.
Windows Recovery Environment
b.
Last Known Good Configuration
c.
Windows Update
d.
Windows Easy Transfer
A
You need to read log entries of an application that your Windows 10 computer
is running.

What should you do?

a.
From Administrative Tools, select Services.
b.
From System and Security, select System.
c.
From Hardware and Sound, select Devices and Printers.
d.
From Administrative Tools, select Event Viewer.
D
The Encrypting File System (EFS) is a:
a.
specially made hard disk drive that requires a password.
b.
digital document that verifies the identity of a user.
c.
feature that enables files to be stored in a secure format.
d.
sequence of characters used to encrypt and decrypt information stored in a
folder.
C
What is the preferred file system for Windows 10 computers?
a.
NTFS file system
b.
FAT file system
c.
FAT32 file system
d.
CDFS
A
How can you create a connection to a network share without having to type its
network address each time you need to connect?
a.
Map a network drive.
b.
Add a network connection.
c.
Add the computer to the shared workgroup.
d.
Create a Homegroup
A
BitLocker prevents:
a.
programs from accessing the memory of other programs.
b.
the operating system from overwriting protected sectors on the hard disk
drive.
c.
unauthorized access to files by encrypting the volume.
d.
unathorized users from accessing the Internet.
C
You need to upgrade your computer from the FAT file system to an NTFS file
system.

What should you do?

a.
Clear the hard disk drive by using the Format tool.
b.
Use the Backup and Restore tool.
c.
Use the Convert C:/fs:ntfs command.
d.
Run the Windows Easy Transfer tool.
C
You want to view a folder of pictures from an external hard disk drive in your
Windows 10 Pictures library.

What should you do?

a.
Create a connection to the folders by using the Network and Sharing Center.
b.
Use the Include in Library menu to add the folder in Windows Explorer.
c.
Access the pictures by using a shared folder.
d.
Enable password-protected folders.
C
You move into your own appartment. To save money, you use a VOIP
solution with your Windows 10 computer to stay connected to your family and
friends.

What is the default audio setting when Windows detects communications

activity?
a.
Redirect audio to the headset.
b.
Mute all other sounds.
c.
Reduce the volume of other sounds by 80%.
d.
Do nothing.
C
The owner of a bookstore asks you to help her set up a printer in exchange for
a discount on purchases. She has three Windows 10 computers networked
through a wireless router and connected through a HomeGroup. She also has
a new USB printer and wants to be able to print from any of the three
computers.

First, you install the printer on one of the three computers.

What should you do next to share this printer with the HomeGroup?
a.
Configure each computer's firewall to allow port 631 because HomeGroup's
printer sharing uses the IPP protocol.
b.
Connect to the printer over TCP/IP and then share it with the HomeGroup.
c.
Connect the printer directly to the network and share it with the HomeGroup.
d.
From Control Panel, select the HomeGroup feature. Make sure that the
Printers checkbox is enabled.
D
You need to print a paper to give to your professor. A classmate says you can
print to a USB printer, which is connected to another computer.

You try to add the printer to your printer list and get prompted for a password
that you do not know.

Why does adding the printer to your computer require a password?

a.
Your computer is not part of a domain.
b.
Your computer is not on the same network as the printer.
c.
Password Protected Sharing is enabled.
d.
Your User ID is not part of the local Administrators group.
C
Two students in your class want to work together on a project over the
summer break. One student is staying on campus and the other is taking an
internship in Japan.

They want to know how to share files in order to work remotely.

You suggest Microsoft OneDrive.

Which three features of OneDrive can help these two students? Choose three.
a.
When the OneDrive desktop application is installed on a Windows 10
computer, Microsoft Office Applications can save directly to OneDrive folders.
b.
OneDrive allows you to restore a previous version of a document.
c.
OneDrive allows access to files from any networked device by using
OneDrive.com or a OneDrive application on their mobile device.
d.
OneDrive provides automatic BitLocker encryption of the files stored in the
local OneDrive folder and the OneDrive.com folders.
e.
OneDrive provides the ability to view and control someone's computer
desktop to allow for easier collaboration.
A, B, C
You want to change the default printer used by the Quick Print feature in
some applications.

Where should you change the Windows default printer?

a.
in the printer's Properties window
b.
in the print queue
c.
within the Print Setup page
d.
within the Devices and Printers user interface
D
You need to secure the contents of your entire hard disk drive, even if an
unauthorized user steals your computer.

Which method should you use?

a.
password-protection
b.
BitLocker encryption
c.
five-level share permissions
d.
Rights Management Services
B
You are an intern at a small company. You are learning how to run some of
the system management tools from a command line.

You want to access Device Manager from a command prompt.

Which command should you enter?

a.
devmgmt.cpl
b.
devmgmt.exe
c.
devmgmt.dll
d.
devmgmt.msc
D
You want to configure Windows to periodically and automatically check for the
most recent driver for your video card.

Which Windows feature should you use?

a.
Device Manager
b.
Windows Update
c.
Programs and Features
d.
Windows Installer
B
You want to be able to access your home computer from your laptop while
you are in class.

Which two actions should you perform before connecting the computers?
Choose two.
a.
Allow Remote Desktop on the home computer.
b.
Obtain the public IP address of the home computer.
c.
Allow Remote Desktop on the laptop computer.
d.
Obtain the private IP address of the laptop computer.
e.
Obtain the MAC address of the home computer.
f.
Obtain the MAC address of the laptop computer.
A, C
You store your school projects in various folders on your Windows 10 device.
You want to be able to access the projects quickly.

You need to configure the Quick Access section of File Explorer to fit your
specific needs.

Which two types of folders can you configure to always appear in the Quick
Access section? Choose two.
a.
Control Panel folders
b.
recently deleted folders
c.
recently accessed folders
d.
user pinned folders
C, D
Which Windows feature allows secure printing over the Internet?
a.
Voice over Internet Protocol (VoIP)
b.
Web2Print
c.
Secure Transfer Protocol (STP)
d.
Internet Printing Protocol (IPP) by using HTTPS
D
You have a legacy application that must be used in Windows 10.

Which feature should you use if the legacy application runs poorly or fails to
run?
a.
Windows Easy Transfer
b.
Programs in Control Panel
c.
Program Compatibility Assistant
d.
Windows Installer
C
Which statement describes code executing in user mode?
a.
It has complete and unrestricted access to the underlying hardware.
b.
It can access every memory address and execute any CPU instruction.
c.
It can switch to kernel mode execution to carry out i/o functions.
d.
It has the ability to directly access hardware or reference memory
C
The computer you use is infected by a virus that destroyed most of the
computer's critical system files. The computer will not boot normally or in Safe
Mode.

You need to recover the computer to its previous state.

What should you do?

a.
Run the Windows 10 Upgrade.
b.
Restart the computer to the Last Known Good Configuration (LKGC)
c.
Perform a system restore.
d.
Restore a system image to the drive.
D
Which feature ensures that the latest device drivers are installed in your
computer?
a.
Windows Update
b.
Reliability and Performance Monitor
c.
Task Scheduler
d.
System Configuration Utility
A
When you attempt to update your video driver, your screen stops responding.

You need to be able to restore the previous video driver.

Which Windows feature should you use?

a.
Disk Defragmenter
b.
Check Disk (Chkdsk)
c.
Safe Mode
d.
Disk Cleanup
C
You have a Windows 10 Enterprise workstation that is used by multiple users.

You need to allow each of them to encrypt their own files on this workstation.

Which tool should you use?

a.
BitLocker
b.
EFS
c.
Convert
d.
ZIP
B
You attempt to install Windows 10 on your personal computer. You receive an
error message stating that your product key is not valid.

What is causing the error?

a.
You reformatted your hard disk drive before you installed Windows.
b.
Your product key does not match the version of Windows that you are
installing.
c.
You accidentally entered the product key in lower case.
d.
The product key you are trying to use has expired.
B
You want to upgrade your computer from Windows 8.1 to Windows 10.

What is the minimum processor speed required to run a 64-bit version of

Windows 10?
a.
1.8 GHz
b.
1.2 GHz
c.
1.0 GHz
d.
800 MHz
C
You work for the school library. You are instructed to upgrade all of the
library's Windows 8.1 devices to Windows 10 64-bit.

What is the minimum memory the devices must have for you to be able to
install Windows 10 64-bit?
a.
1 GB
b.
2 GB
c.
4 GB
d.
8 GB
B
Your brother asks for your help installing Windows 10 on his laptop. His laptop
does not have a DVD drive on it.

What software should you use to create a bootable USB memory stick that
can be used to install Windows?
a.
PCmover Express
b.
Windows Update
c.
Windows Easy Transfer
d.
Media Creation Tool
D