1.
What is the purpose of time studies
in work measurement? 6. Which factor is NOT typically
To set performance standards considered in location decisions?
To eliminate all non-value- Labor availability
adding tasks Proximity to raw materials
To replace workers with Number of competitors’ social
machines media followers
To measure employee Climate conditions
satisfaction 7. How can companies adjust capacity
for seasonal demand?
2. Which layout type is typically used Reduce product variety
for customized, low-volume Use part-time workers or
subcontracting
products? Increase prices permanently
Cellular layout Ignore fluctuations
Product layout
Process layout 8. Which tool is commonly used in
Fixed-position layout motion study?
3. Which of the following process types Process mapping
is best suited for a high-volume, Gantt chart
Therbligs analysis
standardized product? Pareto chart
Batch production
Repetitive/assembly line 9. What are the advantages and
Project disadvantages of expanding
Job shop
capacity in anticipation of demand
4. How would you redesign a service
growth?
job to improve both employee Increased production efficiency,
satisfaction and efficiency? but higher fixed costs
Outsource all work to reduce Lower risk, but slower response
labor costs time
Increase the number of Higher quality control, but
repetitive tasks longer production cycles
Reduce work hours and simplify Improved customer satisfaction,
tasks but decreased employee
Add job variety, employee motivation
autonomy, and training 10. Which of the following is NOT a
opportunities
factor in process selection?
5. Which of the following strategies is Volume of production
used to manage capacity when Product variety
Warehouse location
demand fluctuates? Customer expectations
Ignoring seasonal fluctuations 11. Which of the following factors
Subcontracting excess demand
Reducing workforce contributes to job enrichment?
permanently Reducing employee
Expanding capacity regardless involvement in decisions
of demand
Simplifying job tasks to
minimize worker effort 16. Why are location decisions
Adding variety and autonomy to
a job considered strategic?
Increasing work hours They do not impact customer
satisfaction
12. Work measurement is primarily used They can be changed frequently
to determine: with minimal cost
The number of tasks an They only affect short-term
expenses
employee performs daily They have a long-term impact
The time required to complete a on costs and operational
success
task under standard conditions
The maximum output possible
17. What is the primary goal of methods
from a facility analysis?
The total revenue generated per To simplify customer service
employee interactions
To eliminate unnecessary
13. How does effective capacity differ motions and improve efficiency
To increase work shifts
from design capacity? To train workers faster
It accounts for real-world
operational constraints
It is always lower than design 18. What method is commonly used to
capacity forecast long-term capacity
It represents the maximum
output level requirements?
Delphi method
It is irrelevant for forecasting
Trend analysis
14. What is the primary objective of Break-even analysis
capacity planning? Executive opinion
To reduce supplier dependency
To ensure a company has 19. What is the purpose of line
sufficient resources to meet balancing in a production layout?
demand efficiently
To increase the number of
To minimize worker effort
To maximize the use of fixed workers per station
costs To eliminate all product defects
To make every worker perform
the same task
15. What is an advantage of cellular
To minimize idle time and
layouts? balance workload
Reduced automation 20. Which technique is used to evaluate
Higher defect rates
Increased flexibility and location alternatives quantitatively?
Benchmarking
efficiency
Brainstorming
Minimal training requirements
Marketing survey
Factor rating method
Minimal use of automation
21. A company with frequent product 26. Global location decisions require
changes should use which process managers to consider:
type? The number of local
Continuous process competitors
Job shop Only labor costs
Fixed-position layout Weather conditions alone
Repetitive process Exchange rates and trade
22. If you were opening a new retail barriers
store, what factors would you
27. Which factor is NOT a determinant
prioritize in selecting a location? of effective capacity?
Weather patterns only Product design
Customer traffic, rental costs, Process improvements
and accessibility Employee motivation
Distance from suppliers Market segmentation
Labor laws
28. Which of the following best defines
23. What is the first step in the location
effective capacity?
decision process? The level of output expected
Selecting a specific site under normal operating
Forecasting customer demand conditions
Conducting a break-even
analysis The total revenue generated
Identifying a country from production
24. Which of the following best The number of units produced
in a single shift
describes job design? The theoretical maximum
The specification of work output of a system
activities for individuals or
groups 29. What is the impact of poor facility
The analysis of customer layout on productivity?
demand patterns Higher customer demand
The placement of machines in a Reduced need for automation
factory Faster production rates
The process of automating Increased material handling
production costs and worker inefficiencies
25. What is the primary advantage of a 30. A company is considering moving its
distribution center closer to major
flexible manufacturing system highways. This decision is primarily
(FMS)? influenced by:
High customization with Customer preferences
efficiency Labor costs
Reduced initial investment Government regulations
Lower labor skill requirements Accessibility and transportation
costs
