SAP Solution in Detail SAP BusinessObjects Solution Portfolio

SOluTiONS frOM SaP

OPTIMIZING BuSINESS PERFORMANCE

While most companies excel at setting out broad strategies for achieving their goals and objectives, the truth is that those strategies very often fall down in the execution. Companies fail to optimize business performance because of the gap between decisionmaking processes and the actual work people are doing day to day. SAP offers solutions that can transform the way the world works by connecting people, information, and businesses.

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Gain Strategic Insight into Your Business Close the Gap Between Strategy and Execution The SAP BusinessObjects Portfolio BusinessObjects XI: The Intelligence Platform SAP BusinessObjects EPM and GRC solutions Enterprise Performance Management Governance, Risk, and Compliance Get the Most from Your Investment Consulting Services Education Services Worldwide Customer Support Quick Facts

GaiN STraTEGiC iNSiGhT iNTO YOur BuSiNESS

LINkING DECISION-MAkING PROCESSES WITh EXECuTION

Operating in todays business requires real-time, 360-degree insight into your business processes. But most companies are ill-equipped to do this because their decision-making processes are not linked to their execution. This gap between strategy and execution prevents companies from optimizing their business performance. SAP believes three key trends are affecting organizations ability to optimize performance (see Figure 1).

The second trend is the changing nature of how people work. It is no longer sufficient for IT to support individual contributors within a functional silo. People need support for how they really get things done collaborating in teams and communicating across boundaries, all in a very specific business context. The third trend is the changing nature of how businesses connect. No business can afford to act as an island,

From Structured information generated within the four walls of generations

To Structured and unstructured internal and external information

Information

how We Work

Individual contributors within functional silos

Teams collaborating and communicating across boundaries

how Businesses Connect

Point relationship with customers and suppliers

Dynamic network of partners

Figure 1: Three Trends That Are Affecting Performance Optimization

The first trend is the changing nature of information. It is no longer possible to manage your business using only structured (database) information generated within your four walls. All information, whether structured or unstructured, internal or external, needs to be brought together in a way that is relevant for business decisions.

and companies can no longer have arms-length relationships with their customers and suppliers. They need to optimize performance across a dynamic network of partners with whom they are outsourcing, in-sourcing, offshoring, and onshoring. Collaboration in a business network is the most important market transition going on in business.

All too often executives are disconnected from the realities facing operational units and are forced to make strategic decisions without a clear view of what is happening on the front line. Organizations are challenged to communicate goals to their employees and to align their dayto-day activities with the overall strategy of the organization. The SAP BusinessObjects portfolio aims to help organizations like yours close this gap.

SAP Solution in Detail SAP BusinessObjects Solutions

The SAP BusinessObjects portfolio provides solutions that leverage these trends. You can gain true insight and use it to devise a well-aligned strategy. You can then flow that strategy into operational decisions ready for execution regardless of the underlying transactional systems.

as one of the top challenges experienced by nearly every business today: the disconnect between the world of making decisions and the world of executing them. All too often executives are disconnected from the realities facing operational units and are forced to make strategic decisions without a clear view of what is happening on the front line. Organizations are challenged to communicate goals to their employees and to align their day-to-day activities with the overall strategy of the organization. SAP aims to help organizations like yours close this gap (see Figure 2).

Close the Gap Between Strategy and Execution

While different groups may do a good job on strategy and on execution, most companies struggle to bridge the gap between the two. Our goal is to help organizations overcome what we see

Decisions made without context

Strategy

Strategy disconnected from operations

Many business users still struggle to get the right information at the right time to support sound decision making. Frequently, too few users have access to the information they need to do their jobs. Different groups often have different versions of the truth. This is why many organizations are choosing to standardize and consolidate their BI systems not just to control costs but also to provide the information infrastructure every business needs to run efficiently and effectively.

Information locked in silos

Execution

Misaligned action across organization

Figure 2: The Disconnect Between Strategy and Execution

SAP Solution in Detail SAP BusinessObjects Solutions

ThE SaP BuSiNESSOBjECTS POrTfOliO

A BROAD FAMILY OF SOLuTIONS

Strategic Alignment Enterprise Performance Management

Oversight and Compliance Governance, Risk, and Compliance

Total Insight Business Intelligence

Trusted Information Information Management

Figure 3: The SAP BusinessObjects Portfolio

SAP BusinessObjects portfolio offers a broad family of tools and applications to help teams optimize performance by connecting people, information, and businesses across the business network, regardless of the underlying applications or data stores (see Figure 3).

organizations are choosing to standardize and consolidate their business intelligence (BI) systems not just to control costs but also to provide the information infrastructure every business needs to run efficiently and effectively. With SAP BusinessObjects XI solutions, implementing an intelligence platform just got easier. By extending the reach of information to all users in your organization, SAP BusinessObjects XI redefines the way your organization captures and shares knowledge (see Figure 4). With self-service access, users get the information they need in a way they understand. And best of all, information is delivered directly within their current environment, where they work accurately and securely.

SAP BusinessObjects XI allows you to make a positive difference in your business through effective decisions and execution, by providing intelligent information to the right people from the CEO to business analysts, to field-based staff, to suppliers and partners all on a single platform.

SAP BusinessObjects XI: Providing an Intelligence Platform

Many business users still struggle to get the right information at the right time to support sound decision making. Frequently, too few users have access to the information they need to do their jobs. At the same time, different groups often have different versions of the truth, making it difficult to agree on the right numbers and make the right decisions. This is why many

SAP Solution in Detail SAP BusinessObjects Solutions

SAP BusinessObjects XI allows you to make a positive difference in your business through effective decisions and execution by providing intelligent information to the right people from the CEO to business analysts, to field-based staff, to suppliers and partners all on a single platform. SAP BusinessObjects XI breaks the barriers of traditional BI to help ensure that all people connected within an organization have immediate access to the reliable business

information they need to do their jobs just as easily as they have access to e-mail or the Internet. The software provides a full spectrum of BI functionality ranging from reporting, query and analysis, to dashboards and visualization, and advanced predictive analytics. And it provides an integrated data integration and data quality management solution (delivering one interface, one administration console, and one source of metadata).

Strategic Alignment Enterprise Performance Management Business Intelligence Query, reporting, and analysis Dashboards and visualization Search and navigation Advanced analytics

Oversight and Compliance Governance, Risk, and Compliance

Total Insight Business Intelligence

Trusted Information Information Management

Information Management Data integration Data quality management Master data management Metadata management

Figure 4: SAP BusinessObjects Business Intelligence and Information Management Tools

SAP Solution in Detail SAP BusinessObjects Solutions

SaP BuSiNESSOBjECTS EPM aNd GrC SOluTiONS

A hOLISTIC APPROACh

Enterprise Performance Management Strategy management Planning, budgeting, and forecasting Consolidation Profitability and cost management Spend and supply chain

Strategic Alignment Enterprise Performance Management

Oversight and Compliance Governance, Risk, and Compliance

Total Insight Business Intelligence

Trusted Information Information Management

Governance, Risk, and Compliance Risk management Access control Process control Global trade services Environment, health, and safety management

Figure 5: Applications for Business Performance Optimization from SAP

The SAP BusinessObjects portfolio provides a holistic approach that brings together solutions optimizing business performance: business intelligence; information management (IM); enterprise performance management; and governance, risk, and compliance (GRC). These applications work with all ERP solutions, whether youre using SAP Business Suite applications or a different product.

requirements to profitability and cost optimization, and spend and supply chain rationalization and effectiveness. SAP BusinessObjects EPM solutions help your company capitalize on the value of your existing data assets. With these solutions, your organization becomes more agile, gaining organizational alignment, visibility, and confidence that give you optimal control and support competitive advantage. These solutions can integrate with SAP Business Suite applications; SAP BusinessObjects GRC solutions; and business intelligence and information management solutions from the SAP BusinessObjects portfolio. As a result, you can maximize business profitability, manage risk and compliance, and optimize corporate systems and processes.

Enterprise Performance Management

SAP BusinessObjects enterprise performance management (EPM) solutions empower organizations to manage all financial and operational performance. From strategy, planning, budgeting, forecasting, reporting, and analytic

Whether you are measuring profitability, achieving costreducing synergies, accelerating time to market, or simply reporting results, our EPM solutions can help you deliver answers, drive decisions, take action, and manage your business. And you can do it in a more timely manner with more confidence, in compliance with regulatory mandates and policies.

SAP Solution in Detail SAP BusinessObjects Solutions

Governance, Risk, and Compliance

SAP BusinessObjects governance, risk, and compliance (GRC) solutions help organizations maximize strategic and operational effectiveness and achieve greater levels of corporate accountability. The solutions help ensure that corporate strategies reflect todays business risks and opportunities and that the proper controls are in place to mitigate and manage risk, support regulatory compliance, and execute strategic goals. By supporting proactive risk management,

the solutions help maximize business viability and continuity, increase competitive advantage, and optimize opportunities for growth. Through integrated, continuous risk and control monitoring, the cost and burden of compliance are reduced. These solutions can integrate with SAP and non-SAP software systems to support multivendor systems inherent across enterprises and to support a unified GRC approach. As opposed to a fragmented and costly approach, managing GRC across the enterprise allows a unified corporate strategy and controls initiatives, opportunity discovery, and loss mitigation.

Too often, companies make assumptions on what their customers truly want or where they can improve products and services and be more competitive. however, correct decisions and effective strategy development require a complete and accurate understanding of customers, markets, and business.

SAP Solution in Detail SAP BusinessObjects Solutions

GET ThE MOST frOM YOur iNvESTMENT

SAP SERVICES AND SuPPORT

Consulting Services
SAP Consulting services provides a business-centric approach to providing services that focus on the core business drivers that impact performance and the solutions required to enable success. Our objective is to help customers understand the right performance metrics to drive their business, the proper visualization context for the right audience, and the necessary data infrastructure required to deliver reliable information. From tactical installation and assessments to strategic transformation, our global team delivers the highest levels of excellence to any BI or data management strategy, EPM initiative, or GRC effort.

Education Services
Giving the right people the right technology and the right knowledge is a critical success factor of all BI endeavors. SAP offers education services that let you accelerate the realization of value from our products while helping you gain acceptance for new solutions among your user base. We help you deliver the right IT skills, business skills, and process awareness for self-reliance, empowered decision making, and enterprise-wide usage of products and solutions.

Worldwide Customer Support

Our specialized support engineers are committed to resolving your issues quickly and effectively. We are available during your business hours and are devoted to your success 24x7 for mission-critical deployments. And our extensive online materials enable you find what you need swiftly and independently any time, day or night.

SAP offers education services that let you accelerate the realization of value from our products while helping you gain acceptance for new solutions among your user base. We help you deliver the right IT skills, business skills, and process awareness for self-reliance, empowered decision making, and enterprise-wide usage of products and solutions.

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SAP Solution in Detail SAP BusinessObjects Solutions

SAP Solution in Detail SAP BusinessObjects Solutions

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QuiCk faCTS

www.sap.com /contactsap

Summary The SAP BusinessObjects solution portfolio combines with other offerings from SAP to transform the way businesses work and redefine the way you can capture and share knowledge. Our holistic approach brings together solutions for business intelligence (BI), information management (IM), enterprise performance management (EPM), and governance, risk, and compliance (GRC). Together, the solutions help you link strategy to operational decisions ready for execution, regardless of the underlying transactional systems. Business Challenges A disconnect between executives and realities facing operational units on the front line that leads to a performance gap Effectively communicate goals to employees and align day-to-day activities with overall strategy Changing nature of information makes it harder to gather and disseminate relevant data People need to collaborate across organizational boundaries and with external partners Key Features BI Streamline reporting, query, and analysis with dashboards, visualization, and advanced predictive analytics with self-service access to deliver information in the way users need and understand IM Deliver trusted information supporting operational and analytical initiatives EPM Manage all financial and operational aspects of performance, including strategy, planning, budgeting, forecasting, reporting, analysis, profit and cost optimization and optimization of spend and supply chain GRC Maximize strategic and operational performance by cost-effectively managing regulations and policies, while proactively mitigating business risk Business Benefits Optimized business performance by linking corporate strategy to day-to-day execution Improved decision making, getting timely information to the right people Corporate accountability, mitigated risk thanks to a unified GRC strategy Maximize business profitability, becoming a more agile organization by optimizing corporate systems, people, and processes For More Information Call your SAP representative or visit us on the Web at www.sap.com/businessobjects.

50 093 565 (09/02) 2008 by SAP AG. All rights reserved. SAP, R/3, xApps, xApp, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP Business ByDesign, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects S.A. in the united States and in several other countries all over the world. Business Objects is an SAP company. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies (SAP Group) for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.