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Christmas For Sale

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Dear Global Managers: Today, you begin your real vacation away from school obligations, yet I find

it HIGHLY URGENT AND IMPORTANT to persuade you all to take this as an opportunity to S.M.I.L.E. further. Apart from your having researched about our Organizational Profile by reading the first few chapters of our major reference, we also tried understanding the importance of having a VISION, MISSION, GOALS Statements. You, in the process will be finishing your PERSONAL Profile before the end of 2010. I am happy about what you have so far drafted as our Organizational Profile as you have posted on your personal websites. Now, you will have the chance to clarify your understanding of all these by stipulating what we initially ought to know about HBO. Your Christmas Tasks are divided into two: Learning Objectives and Taking It to the Net. On or before December 31, 2010 11:59pm, be able to POST your answers to the following cues on your Personal Websites. Please dont forget to label it as Christmas for Sale. May you have all the blessings of Christmas! God Bless You All!

Learning Objectives
Define The term organizational behavior.

Explain The contingency approach to managing individuals' behavior within an organizational setting.

Identify Why managing workplace behavior in the Philippines is likely to be different from managing workplace behavior in another country, such as Germany.

Compare The goal, systems, and multiple-constituency approaches to effectiveness.

Describe The type of environmental forces that make it necessary for organizations to initiate changes.

Define The terms organizational culture and socialization.

Explain The difference in how some employees talk about a positive culture and others describe a negative culture.

Describe The impact of an organization's culture on individual and team behavior.

Explain Why spirituality is considered to have some positive benefits in the workplace.

Identify Specific practices and programs used by organizations to facilitate socialization.

Define What is meant by globalization.

Understand Why the study of cross-cultural management is important.

Discuss The global skills managers must learn, practice, and refine to deal with a changing world.

Compare How the characteristics of culture can influence the behavior and attitudes of employees.

Identify Hofstede's original cultural dimensions.

Taking It to the Net


Traditional versus New Economy Comparison

The Internet provides a rich and endless array of data, information, and Web sites that must be carefully used. Note the emphasis on the word carefully. There is no universal screening or validating groups, agency, or association that approves the information on the Internet. It is your responsibility to make sure that the information you review, consider for use, and incorporate in your studies, reports, or findings is accurate, reliable, honest, and cited properly. Using the Internet and your favorite search engine (try www.google.com or www.yahoo.com) examine two different firms. Pick a traditional economy company (automobiles, oil and energy, transportation) and what some refer to as a new economy company (software, telecommunications, computing), and answer the following:

1. How much of each company's revenue and profit is generated outside its country of origin? 2. What does the code of ethics statement for each company say? 3. What changes have they had to cope with in their people policies and product/service mix

in the past decade? 4. How effective are the firms? (Describe what basis you use to determine effectiveness.) 5. Would you want to work for either of these firms? Why?

One of the Best Firms

This chapter discussed diversity in the workforce and its impact on organizations' culture. First, visit the U.S. Bureau of Labor Statistics and examine information about diversity and demographics forecasts. Second secure a copy of the most recent Fortune's "America's 50 Best Companies for Minorities." Select one of the firms, and determine why it is considered favorably in the ranking. Prepare a brief presentation explaining what you learned from reviewing the statistics and one of Fortune's 50 best companies.
Offshoring: What's It All About?

Earlier in the chapter, three different Indian outsourcing firms were mentioned, Wipro Ltd., Infosys Ltd., and Tata Consulting Services. You'll also recall that the activity of offshoring is controversial in that some believe it costs American jobs while others believe that offshoring is a natural byproduct of free trade and should be left to flourish. To learn more about these successful companies and the controversial offshoring industry, please visit these companies' Web sites and research the following questions: 1. What do these three firms do? What services do they offer? 2. Which industries do they serve? 3. How do these Indian outsourcing companies save U.S. companies money? The companies' Web sites can be found at:
Wipro Ltd.: www.wipro.com (click on "About Wipro") Infosys Ltd.: www.infosys.com (click on "Services" and "About") Tata Consulting Services: www.tata.com/tcs/ (read the "profile" and click on "products and services")

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