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    Retail Store Management-: BY-Bhagyashree Saikia (5) Mayur Das (21) Sumon Mazumdar

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    Purnima Mahanta
    The document discusses retail store management and the use of technology in retailing. It covers managing the space in a retail store including displays at the front of the store, the front desk, cash counters, and customer lounges. It also discusses the role of the floor manager and use of dress codes for employees. Finally, it outlines several technologies used in retailing like barcodes, automated billing, security cameras, electromagnetic strips, and online shops. These technologies help with inventory management, billing, security, and enabling online shopping.

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    Retail Store Management-: BY-Bhagyashree Saikia (5) Mayur Das (21) Sumon Mazumdar

    Uploaded by

    Purnima Mahanta
    36 views28 pages
    The document discusses retail store management and the use of technology in retailing. It covers managing the space in a retail store including displays at the front of the store, the front desk, cash counters, and customer lounges. It also discusses the role of the floor manager and use of dress codes for employees. Finally, it outlines several technologies used in retailing like barcodes, automated billing, security cameras, electromagnetic strips, and online shops. These technologies help with inventory management, billing, security, and enabling online shopping.

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    The document discusses retail store management and the use of technology in retailing. It covers managing the space in a retail store including displays at the front of the store, the front desk, cash counters, and customer lounges. It also discusses the role of the floor manager and use of dress codes for employees. Finally, it outlines several technologies used in retailing like barcodes, automated billing, security cameras, electromagnetic strips, and online shops. These technologies help with inventory management, billing, security, and enabling online shopping.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    36 views28 pages

    Retail Store Management-: BY-Bhagyashree Saikia (5) Mayur Das (21) Sumon Mazumdar

    Uploaded by

    Purnima Mahanta
    The document discusses retail store management and the use of technology in retailing. It covers managing the space in a retail store including displays at the front of the store, the front desk, cash counters, and customer lounges. It also discusses the role of the floor manager and use of dress codes for employees. Finally, it outlines several technologies used in retailing like barcodes, automated billing, security cameras, electromagnetic strips, and online shops. These technologies help with inventory management, billing, security, and enabling online shopping.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 28

    RETAIL STORE MANAGEMENT-

    BYBHAGYASHREE SAIKIA(5) MAYUR DAS (21) SUMON MAZUMDAR(35)

    MANAGING SPACEManaging space means allotting space for the activity which should be done in the retail outlet and making available on the spot that is required for the activity. Managing space includes DISPLAY FRONT DESK CASH COUNTER CUSTOMER LOUNGES-

    DISPLAYDisplay means arranging systematically saleable goods to attract the attention of the customers. Display the best sell items near the front of store.

    SOME DISPLAY IMAGES-

    WINDOW DISPLAY-

    BOOK STORE-

    FRONT DESKThere should be a clear space A telephone A computer Frequently used items Desk drawer (not frequently used items) Good lighting Desk position should be maintained properly

    SOME IMAGES OF FRONT DESK-

    CASH COUNTERA business dealing in coins and bills could probably be done in a cash counter.The billing and all calculations are done through electronic gadgets. Functions of cash counter depends upon the design of cash counter. BENEFITS It eliminates time and effort of the customer as well as the cash registarar. Removes the chances of occuring errors.

    IMAGES OF CASH COUNTER-

    ELECTRONIC BILLING MACHINE-

    CUSTOMER LOUNGESCustomer lounge is the relaxing space for the customers who visit the retail outlet. It consists of Table, chairs. A.cs, fans. T.v Music.

    PARLOUR LOUNGE-

    OFFICE LOUNGE-

    FLOOR MANAGERFloor manager is the main person who is responsible for the success or failure of a store.

    ROLEServicing customer. Arranging window displays. Ordering stock.

    Stock taking and inventory.


    Cleaning up of store and display area. Conveying team meetings. Recruiting and training new members.

    Supervising staffs.
    Delegating work load. Performing ad hoc tasks.

    DRESS CODESDress codes are the uniforms which the workers wear while working. These also helps the customers to identify the workers. ESSENTIALS Black pants. Name tags. Light colour shirts or bright colour t-shirts. belts. Black shoes with white shocks.

    IN A BPO-

    HOTEL UNIFORM-

    ESSENTIALS OF A DRESS CODEDirect representation of the company he/she is working. Background of company. Easy for customers to get knowledge about a product or ask if any queries. Setting specific dress code for employees enables management teams to create an atmosphere of professionalism.

    USE OF TECHNOLOGY:The use of Technology in Retailing has brought vast changes to the retailing market by making complications easier to handle and error-free, introducing greater efficiency, and thus saving both time & money. It has also made possible the idea of a virtual store.

    SOME OF THE TECHNOLOGIES USED:

    Barcode: A barcode is an optical machine-readable representation of data, which shows data about the object to which it is attached. Originally barcodes represented data by varying the widths and spacings of parallel lines. It helps identify fast-selling and slow-selling items, thus helping inventory management.

    Automated Billing: It is an action in which the invoicing for goods and services occurs without the need to prepare the invoice by hand. Many billing systems of this type provide the ability to generate and send electronic copies of the invoices to customers. The use of this type of billing software makes it possible to manage the invoicing process with greater efficiency, saving the company both time and money

    Security Camera or Closed-Circuit Television (CCTV) camera: These can produce images or recordings for surveillance purposes, and can be either video cameras, or digital still cameras. They help preventing thefts, forgery, damage to products, etc. Electromagnetic (EM) Strips: In this technology, a magnetic, iron-containing strip with an adhesive layer is attached to the merchandise. This strip is not removed at checkout- it's simply deactivated by a scanner that uses a specific highly intense magnetic field. One of the advantages of the EM strip is that it can be re-activated and used at a low cost.

    Online Shops: Online Shopping or Online retailing is a form of electronic commerce whereby consumers directly buy goods or services from a seller over the Internet. The payment modes are cash on delivery, by credit card, by cheque, etc. The product or service is delivered by a download, in-store pickup, home delivery, etc.

    Thank You!

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