Module 1 - Introduction To Human Resource Management
Module 1 - Introduction To Human Resource Management
DEFINITION
The planning, organizing, directing and controlling of the procurement, development, compensation, integration, maintenance and reproduction of human resources to the end that individual, organizational and societal objectives are accomplished.
Continuous function
Future oriented Challenging function Staff function
effectively
To enhance job satisfaction and self actualization of employees by
internally satisfying working relationships among all the members of the organization.
To bring about maximum individual development of members of
the organization.
To bring about maximum individual development of members of
organization.
To recognize and satisfy individual needs and group goals by
SCOPE OF HRM
The labor or Human Resource Aspect: it is concerned with man
conditions and amenities such as canteens, crches, rest rooms, wash rooms, etc.
The Industrial Relations Aspect: this is concerned with the
companys relations with the employees. It includes union management relations, joint consultation, negotiation, collective bargaining.. Etc.
HRM
Aim to beyond contract Nurturing Direct communication Pay is performance related
contracts
Monitoring Indirect communication Pay is based on fixed grades
Employment management
Up to 1930s
Bureaucratic
1914 to present
Before 1890
Industrial technologies
Disciplinary systems
1900-1910
1920s
1930s
1940s
Employee benefits Wage increases and compensation Cost of living adjustments Employee Training & Development relations/Specializ Separate divisions within personnel ed functions established Employee Participation Government interventions Employee Involvement/Management by Objectives Employee rights issues now regulated in areas of discrimination, safety and health etc.
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1950s
1960s
1970s
selection
Perormance
Appraisals
Rewards
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HRM Policy
Choices Employee Influence Human Resourceflows Reward systems Work systems
Situational factors Workforce characteristics Business Strategy Management philosophy Labor market Unions Task technology Laws and societal values
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OUTCO MES
Cooperatio n
Low: Absence Involvement Labor turnover Conflict OrganizaCustomer -tional citizenship complaints ROI
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Lawler(1995)
Development of people and organizations HR is a major player Leveraging competencies In creating Managing learning organizational linkages capability Leadership development Building
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External customer satisfaction Management of change Teamwork capability Culture and systems to support Total Quality Management
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Towers Perrin(1992)
Business directions, problems, and plans Rewarding employees for customer service and quality Identify high potential employees early
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Schuler(1990)
Managing for employee competence Managing workforce diversity Managing competitiveness Managing for globalization
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