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Infosys Analysis

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Salil Lavgankar

Vaibhav Alone
IT Service Industry
Overview
Infosys Profile
 Vision:
To be a globally respected corporation that provides best-of-
breed business solutions, leveraging technology, delivered by
best-in-class people.
 Mission:
To achieve our objectives in an environment of fairness, honesty,
and courtesy towards our clients, employees, vendors and society
at large.
 Values:
Customer Delight
Leadership by Example
Integrity and Transparency
Fairness
Pursuit of Excellence
Infosys Profile
 Founded on 2 July 1981 with a capital of Rs.10,000
nd

 Went Public in 1993

 1 Indian Company to be listed on Nasdaq on 11 March 1999


st th

 Global footprint : Over 50 offices and development centers

 Employees: 103,905 (As on 30th June 2009)

 Certified at SEI- CMM Level 5.

 Major Clients: British Telecom, BanAmerica, Citigroup, Walmart


Infosys Financials

 Revenues: 20,264 crore (FY 2008-09)

 Operating Profit: 6906 crore (FY 2008-09)

 Net Profit: 5819 crore (FY 2008-09)

 Market Capitalization:125,603 crore


Competitors
Success Parameters
 Growth

 Customer Service

 Profitability

 Brand Value

 Employee Satisfaction
Growth
Revenue Segmentation

Sector Segmentation ( %
of revenues)
Customer Service

Parameter 2008 2009


Repeat Business 97.% 97.6%
Top 10 Clients 31.4% 27.7%
5 million $ 141 151
Clients+
Sales/Clients (in 31.03 37.47
cr)
Days Sales 72 62
Outstanding
(DSO)
Profitability
Brand Value

 Brand Valuation--->Rs.32,345 cr

 Ranked the ‘Most Admired Indian Company’ in The Wall Street


Journal Asia 200

 Best Indian Company in Corporate Governance by Asset Magazine

 Highest Corporate Governance rating by ICRA

 Rated among world’s top 50 most reputed companies by


Reputation Institute
Employee Satisfaction
 Utilization Rates
Including Trainees: 69.2 % in 2009, 70.9% in 2008
Excluding Trainees: 74.2 % in 2009, 77.3 % in 2008
30.8 % non billable in 2009, 29.1 % in 2008
 Attrition Rate
11.4 % in 2009, 13.8 % in 2008
 Training & Development
13,83,146 person days of training for new hires in 2008-09
51,510 technical and 59,013 domain & process certifications
ILI provided 4,56,685 person days training to employees
 Employee Survey
Over all satisfaction rating: 3.62/5
 Won Gender Inclusivity Award by NASSCOM in 2008-09
SWOT Analysis
STRENGTHS WEAKNESSES
WEAKNESSES
 Trusted Brand & Client
 Dependence on BFSI
Relations
Segment for revenues
 Proven GDM
 Dependence on North
America for revenues
 Wide spectrum of Services

 Weak Player in domestic Mkt


 Leadership & Management

 Quality Standards  Rising Operating Expenditure

 Employer of Choice  Low R & D focus


SWOT Analysis
OPPORTUNITIES THREATS
ES
 Untapped Domestic
 Intense Competition
Market

 Advent of
 New Geographies
Protectionist Policies

 Acquisitions
 Currency Fluctuations

 High End Consulting


Proposed Strategies for
Sustainability
 Reduce Dependency on BFSI, North America,
Explore new markets

 R & D Focus

 Hunt for Acquisitions

 Tap Domestic Market

 Enter into Product Market

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