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    Engaging With Patients and Carers: Alibasher D. Macalnas, RN

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    bash021
    This document discusses the importance of engaging with patients and their families in healthcare. It outlines several key concepts for open communication such as open disclosure of harm, informed consent that allows patients to consider treatment options, and respect for patient autonomy to make their own choices. The document also provides tools for good communication like eliciting the patient's perspective and listing what patients should know about their diagnosis, treatment, and care team. It emphasizes the role of culture in communication and outlines principles of open disclosure when delivering bad news as well as the S.P.I.K.E.S. framework for end of life conversations. Teaching strategies suggested include lectures, small group discussions, and simulation exercises.

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd

    Engaging With Patients and Carers: Alibasher D. Macalnas, RN

    Uploaded by

    bash021
    2 views13 pages
    This document discusses the importance of engaging with patients and their families in healthcare. It outlines several key concepts for open communication such as open disclosure of harm, informed consent that allows patients to consider treatment options, and respect for patient autonomy to make their own choices. The document also provides tools for good communication like eliciting the patient's perspective and listing what patients should know about their diagnosis, treatment, and care team. It emphasizes the role of culture in communication and outlines principles of open disclosure when delivering bad news as well as the S.P.I.K.E.S. framework for end of life conversations. Teaching strategies suggested include lectures, small group discussions, and simulation exercises.

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    TOPIC 8

    Original Title

    TOPIC 8

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    This document discusses the importance of engaging with patients and their families in healthcare. It outlines several key concepts for open communication such as open disclosure of harm, informed consent that allows patients to consider treatment options, and respect for patient autonomy to make their own choices. The document also provides tools for good communication like eliciting the patient's perspective and listing what patients should know about their diagnosis, treatment, and care team. It emphasizes the role of culture in communication and outlines principles of open disclosure when delivering bad news as well as the S.P.I.K.E.S. framework for end of life conversations. Teaching strategies suggested include lectures, small group discussions, and simulation exercises.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    2 views13 pages

    Engaging With Patients and Carers: Alibasher D. Macalnas, RN

    Uploaded by

    bash021
    This document discusses the importance of engaging with patients and their families in healthcare. It outlines several key concepts for open communication such as open disclosure of harm, informed consent that allows patients to consider treatment options, and respect for patient autonomy to make their own choices. The document also provides tools for good communication like eliciting the patient's perspective and listing what patients should know about their diagnosis, treatment, and care team. It emphasizes the role of culture in communication and outlines principles of open disclosure when delivering bad news as well as the S.P.I.K.E.S. framework for end of life conversations. Teaching strategies suggested include lectures, small group discussions, and simulation exercises.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 13

    ENGAGING WITH

    PATIENTS AND
    CARERS
    ALIBASHER D. MACALNAS, RN

    WHY ENGAGING
    WITH PATIENTS AND
    FAMILIES IS
    IMPORTANT?

    OPEN DISCLOSURE
    Is a term used to describe honest
    communication with patients and
    carers after they have suffered harm.

    INFORMED CONSENT
    Enables the patient (or their carers) to
    consider all the options they have in
    relation to their care and treatment,
    including alternatives to the course of
    treatment proposed.

    SPECT FOR AUTONOMY


    Refers to a persons right to
    make choices and act according to
    their own values and beliefs.

    WHAT PATIENT SHOULD KNOW?


    The Diagnosis of the main problem
    The Degree of uncertainty in the diagnosis or
    problem
    Risks involved in the treatment solution
    Information on expected recovery time
    Name, Position, Qualifications, and Experience of
    the health-care workers who are providing the
    care and treatment
    Availability and costs of any service or
    medications required

    TOOLS FOR GOOD COMMUNICATION

    Set the stage


    Elicit Information
    Give Information
    Understand the patient perspective
    End the encounter

    CULTURE
    Is a broad term that includes
    language and customs, as well as
    values, beliefs, behaviors, practices,
    institutions and the ways in which
    people communicates.

    OPEN DISCLOSURE
    Is a term used to describe the process of
    informing patients and their families bad
    outcomes of treatment, as distinguished
    from bad outcomes that are expected from
    a disease or injury being treated.

    Principles of Open Disclosure


    Openness and timelines of the communicator
    Acknowledgement of the incident
    Expression of regret/apology
    Recognition of the reasonable expectations of
    the patient and his/her support person
    Support for staff
    Confidentiality

    S.P.I.K.E.S.
    A communication tool used to
    assist health professionals to
    communicate bad news in
    situations where the patients are
    at the end of their life.

    Setting:
    Privacy
    Involves Significant Others
    Sit down
    Listening Mode

    Perception
    Information
    Knowledge
    Empathy
    Strategy and Summary

    TEACHING STRATEGIES & ACTIVITIES


    1. Interactive/Didactic lecture
    2. Small group discussion
    3. Simulation exercises

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