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Welcome to our presentation

Training and Development of Bank Asia Ltd.

Prepared for
M Akbar Ali
Prepared By
Lamia Nur Antora
Easmin Eshita
Rubana Binte Mahbub
Dalia Akter

Historical Background of Bank Asia Ltd

Bank Asia Limited is a schedule Bank under private sector established under
the ambit of Bank Company Act, 1991 and incorporated as a Public Limited
Company under Companies Act, 1994 on September 28, 1999. The Bank
started commercial banking operations effective from November 27, 1999. It
was the time when a rapid economic development in the country concurrent
with urbanization and life style change created demands for new products and
services. Bank Asia Limited is one of the most successful banks among the
third-generation private banks. The bank has successfully entered its twelve
year of operations.

Training

Training usually involves educational or inspirational activities designed to


improve knowledge, skill, and performance at the individual level.
Training basically refers to a planned effort by a company to facilitate
employees learning of job related competencies.

Development:

Development is a process by which the employees develop their skills,


behaviors, attitudes, actions, and other abilities with continuous trainings
or learning, that are needed to perform in an organization effectively and
smoothly.

Training Activities of Bank


Asia Ltd
Bank Asia has its own training institute with a dedicate HR people who are
arranging trainings for the employees. . Bank Asia believes that only
employees must provide better service if they are trained well. Different
types of trainings are offered to the employees according to the bank rule
and all the trainings are well structured.

Trainings that are offered from Bank


Asia to its employees:

Foundation course

General Banking

Foreign trade payment & Finance.

Credit Management

SME Financing

Islamic Banking and Finance

Banking Laws and Regulations

Trainings that are offered from Bank Asia to its


employees:

Anti-money laundering policies and implementation

BASEL-IWE Implementation

IT Securities and Information System in Bank

Customer service Intelligence

CIB reporting

SBS I,IWE & IIWE

Credit Risk Grading

Methods of Employee Training that


Bank Asia Ltd follows

On the job training:

Job Rotation

AssistantTo positions

Off the job training:

Lecture course and seminar

Major Findings

Training meeting expectation of the employees

The training objectives are clear to the employees

The training materials were useful and pertinent

The trainers were knowledgeable

Employees are optimistic to transfer the learning knowledge to the work

Training at outside institution are very useful

Employees are aware about their trainings

Employees only get banking trainings, and lack other trainings

Analysis and Interpretations of Data

Number of Employees According to Gender

Analysis: From the above illustration we can clearly


see that,59% of the respondents were male and 41%of
the respondents were female

THE TRAINERS WERE


KNOWLEDGEABLE

Analysis: From the above illustration we can see 12


employees agree that the trainer was knowledge able and
5 employees remain in neutral answer.

THE QUALITY OFTHE


INSTRUCTION WAS GOOD

Analysis: From above illustration we can see all 17


employees of Bank Asia Ltd agree they quality of
the instruction of the training programs we re good.

Recommendation

Bank Asia should arrange other trainings (managerial trainings, English


speaking/reading/writing training, quick customer service trainings, etc.)
rather than only traditional banking trainings for its employees.

Bank Asia Ltd should arrange on job training rather than off job training.

Bank Asia Ltd needs to hire more skillful trainer to deliver the training.

Employees should get comprehensive training on operating and


maintaining the software STELAR.

Bank Asia Ltd HR department should take ideas regarding designing the
training session from the employees based on their experience.

Conclusion

Banks are highly competitive in Bangladesh. The success of


one bank depends on the better service from the bankers
to customers. Successful training and development can
develop highly trained bankers in the banks, who can serve
the customer well, and can achieve customer satisfaction
for the organization, by proper training and development
process employees become more efficient and can
contribute well in the organization in every work. Wellstructured and constructive training can ensure competitive
advantage by the employees for the organization. So this is
the right time for the HR departments of Bangladeshi
banking sectors to start effective training and development
programs for the employees by implementing effective
Human Resource Management.

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