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Introduction To Materials Management

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Introduction to Materials

Management
Chapter 1

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Wealth
What is it?
Where does it come from?
Adding value
Designing the process
Managing the process

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Wealth
Natural resources
Transformation
Conversion
Managing the process
Services

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Operating Environment
Government
regulations
safety
Economy
effects demand
shortages and surpluses
Competition is now global
reduced costs of transportation
communications, reduced costs and increased
speed
Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Operating Environment
continued
Customers demand
Lower prices
Improved quality
Reduced lead time
Improved pre-sale and after-sale service
Product and volume flexibility

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Quality
Order Qualifiers:
customer requirements for price, quality,
delivery, etc
Order Winners:
those characteristics that persuade customers to
select a product or service
Todays order winners are tomorrows order
qualifiers

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Manufacturing Strategy

Figure 1.1 Manufacturing strategy and lead time


Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Engineer-to-Order
Manufacturer does not start until the order
is received
Custom designs
Unique products

Long lead time


Inventory purchased after order is received
Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Make-to-Order
Manufacturer does not start until the order
is received
Often uses standard components
Little design time

Lead time is reduced


Inventory held as raw materials
Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Assemble-to-Order
Manufacturer inventories standard
components
No design time required
Assembly only required

Shorter lead time


Inventory held as standard components
Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Make-to-Stock
Manufacturer produces the goods in
anticipation of customer demand
Little customer involvement with design

Shortest lead time


Inventory held as finished goods
Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
The Supply Chain Concept

Figure 1.2 Supply-production-distribution system


Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
The Supply Chain Concept
Includes all activities and processes to
supply a product or service to the customer
Links many companies
Has a number of supplier/customer
relationships
May contain intermediaries such as:
wholesalers, warehouses and retailers

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Historical Perspective
In the past there were well defined and rigid
boundaries between organizations
JIT viewed suppliers as partners
mutual analysis for cost reduction
mutual product design
greatly reduced inventory
improved communications (internet, EDI)

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Growth of Supply Chain Concept
Integrated systems (ERP) and the sharing of
information
Global competition and supply
Flexible designs - reduced product life
cycles
JIT approach to interorganizational relations
Subcontracting or outsourcing work
Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Current Supply Chain Concept
Manage the flow of materials
Share information through the internet
Transfer funds electronically

Recover, recycle or reuse materials

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Conflicts in Traditional Systems
Company main objectives
1. Best customer service
2. Lowest production costs
3. Lowest inventory investment
4. Lowest distribution costs

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Conflicts in Traditional Systems

Figure 1.3 Conflicting Objectives


Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Conflicts in Traditional Systems
Marketing Production Finance
Objective High Revenue Low Cost Cash Flow
Implications
Customer Service High Low Low

Production Disruptions Many Few Few

Inventories High High Low

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Materials Management
Planning and controlling the flow of
materials

Objectives:
Maximize the use of the firms resources
Provide the required level of customer service

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Company Objectives

Income = Revenue - Expense

Need to increase income with:


Best customer service
Lowest production costs
Lowest inventory investment
Lowest distribution costs

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Materials Management
and Profits
Direct labor
Direct material
Varies with volume sold

Overhead
Does not vary with volume sold

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Materials Management
and Profits (continued)
Dollars % of Sales
Sales Revenue $1,000,000 10
Cost of Goods Sold
Direct Material $500,000 50
Direct Labour $200,000 20
Overhead $200,000 20

Total Cost of Goods Sold $900,000 90


Gross Profit $100,000 10

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Materials Management
and Profits (continued)
Reduce Materials by 10% and Labor by 5%
Dollars % of Sales
Sales Revenue $1,000,000 10
Cost of Goods Sold
Direct Material $450,000 45
Direct Labour $190,000 19
Overhead $200,000 20
Total Cost of Goods Sold $840,000 84
Gross Profit $160,000 16
Profit has increased 60%

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Materials Management
and Profits (continued)
To get the same result (+ 60% profit) through Sales
Dollars % of Sales
Sales Revenue $1,200,000 10
Cost of Goods Sold
Direct Material $600,000 50
Direct Labour $240,000 20
Overhead $200,000 20
Total Cost of Goods Sold $1,040,000 87
Gross Profit $160,000 13
Sales must increase by 20%
Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Manufacturing
Planning and Control
Planning and controlling the flow of
materials through the manufacturing
process through:
Production Planning
Implementation and Control
Inventory Management

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Production Planning
To meet the demands of the marketplace
Establish priorities
Ensure capacity

Activities
Forecasting
Master Planning
Materials Requirements Planning
Capacity Planning

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Implementation and Control
Putting into action and achieving the plans
(made by production planning)

Production Activity Control


Shop Floor Control
Purchasing

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Inventory Management
To support production (Raw Materials) or
as a result of production (Finished Goods)

Provide a buffer against the differences in


demand rates and production rates

How much is enough?


Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Inventory Turns
Inventory Turns Ratio = Annual Cost of Goods Sold
Average Inventory in Dollars

Example: If the annual cost of goods sold is $1


million dollars and the average inventory is
$500,000, then:
Inventory Turns = $1,000,000 = 2
$500,000

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Inventory Turns
Example Problem
a. What will be the Inventory Turns Ratio if the
annual C of GS is $24 million and the
average inventory is $6 million?
b. What would be the reduction in inventory if
turns were increased to 12 times per year?
c. If the cost of carrying inventory is 25% of
the average inventory what will the annual
savings be?
Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Inventory Turns
Example Problem
a. Inventory Turns = annual C of G S
average inventory

= $24,000,000
$6,000,000

= 4 turns per year


Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Inventory Turns
Example Problem (continued)
b. Average Inventory = annual C of G S
inventory turns
= $24,000,000
12
=$2,000,000
Inventory Reduction = $6,000,000 - $2,000,000
= $4,000,000
Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Inventory Turns
Example Problem (continued)
c. Reduction in Inventory = $4,000,000

Annual Savings = $4,000,000 x .25


= $1,000,000

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Inputs to the Manufacturing
Planning and Control System
1. Product description
2. Process specifications
3. Time needed
4. Available facilities
5. Quantity required

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Product Description
Engineering Drawings
Specifications

Bill of Material
Components used to make the product
Sub-assemblies at stages of production

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Process Specifications
Recorded on a Route Sheet
Describe how the product is made
Operations required to make the product
Sequence of operations
Equipment and accessories required
Standard time to perform each operation

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Time Needed to Perform
Operations
Expressed as Standard Time
An average operator, working at a normal pace
Obtained from the Routing File

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Available Facilities
What equipment is available
What labor is available

Obtained from the Work Center File

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Quantities Required
Information from
Forecasts
Customer Orders
Production Planning

Expressed in the Shop Order

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Physical Supply / Distribution
All the activities involved in moving goods
from the supplier to the beginning of the
production process
from the end of the process to the customer

Transportation Distribution Inventory


Warehousing Packaging
Order Entry Materials Handling
Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Supply Chain Metrics
Metric - a verifiable measure
Used to:
communicate expectations
identify problems
direct action
motivate people
Must be timely

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Challenges
1. Customers are never satisfied
2. Supply chains are large
3. Product life cycles are getting shorter
4. Lots of data
5. Narrow profit margins
6. Increasing number of alternatives

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Metrics
Performance measures
Quantified and objective
Contain two parameters
e.g. Orders per day, Sales per person
Performance standards
Sets the goals
Establishes controls
Performance standards sets the goal. Performance
measure say how close you came.

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Metrics

Strategy Focus
Strategic Metrics Operational
Customer Standard

Figure 1.4 Metrics context

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Metrics Program
1. Establish company goals and objectives
2. Define performance
3. State the measurement
4. Set performance standards
5. Educate the users
6. Apply consistently

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Materials Management
A Balancing Act
Inventory Transportation

Cost
of the
Customer Service
Service

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Chapter 1 Summary
Manufacturing creates wealth
Must make the best use of
labor, materials and capital
Need to plan the flow of materials
into, through and out of production
Three elements in a material flow system:
supply, manufacturing and distribution

Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Chapter 1 Summary (continued)
Need to balance
Customer service with the cost of supplying the
service
There are three basic ways to organize
manufacturing processes:
flow, intermittent and project
determined by the: item, production rate and
range of products
Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.
Chapter 1 Summary (continued)
Each manufacturing system requires the
planning of materials

Need the right material at the right place at


the right time

Metrics will help with control and to meet


the goals of the company
Arnold, Chapman, & Clive: Intro Materials 2008 Pearson Education, Upper Saddle River, NJ 07458.
Management, 6th ed. All Rights Reserved.

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