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Why Have Teams Become So Popular

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Why

Why Have
Have Teams
Teams Become
Become So
So Popular
Popular

Teams typically outperform individuals.


Teams use employee talents better.
Teams are more flexible and responsive to
changes in the environment.
Teams facilitate employee involvement.
Teams are an effective way to democratize and
organization and increase motivation.
Difference
Difference
Individual Collective
Performance Performance
Strong focused Shared Leadership
leader goals
Individually Mutual
accountability Accountability
Random and Complementary
varied skills skills
Neutral and Positive synergy
sometime negative

2005 Prentice Hall Inc. All rights reserved. 92


Team
Team Versus
Versus Group:
Group: Whats
Whats the
the Difference
Difference
Work Group
A group that interacts primarily to share
information and to make decisions to help
each group member perform within his or her
area of responsibility.

Work Team
A group whose individual efforts result in a
performance that is greater than the sum of
the individual inputs.
Types
Types of
of Teams
Teams

Problem-Solving Teams
Groups of 5 to 12 employees from the same
department who meet for a few hours each
week to discuss ways of improving quality,
efficiency, and the work environment.

Self-Managed Work Teams


Groups of 10 to 15 people who take on the
responsibilities of their former supervisors.
Types
Types of
of Teams
Teams (contd)
(contd)
Cross-Functional Teams
Employees from about the same hierarchical
level, but from different work areas, who
come together to accomplish a task.
Task forces

Committee
s
Types
Types of
of Teams
Teams (contd)
(contd)

Virtual Teams
Teams that use computer technology to tie
together physically dispersed members in
order to achieve a common goal.

Team
TeamCharacteristics
Characteristics
1.1. The
Theabsence
absenceofofparaverbal
paraverbaland
andnonverbal
nonverbalcues
cues
2.2. AAlimited
limitedsocial
socialcontext
context
3.3. The
Theability
abilityto
toovercome
overcometime
timeand
andspace
spaceconstraints
constraints
Creating
Creating Effective
Effective Teams:
Teams: Diversity
Diversity

Group Demography
The degree to which members of a group
share a common demographic attribute, such
as age, sex, race, educational level, or length
of service in the organization, and the impact
of this attribute on turnover.

Cohorts
Individuals who, as part of a group, hold a
common attribute.
Turning
Turning Individuals
Individuals Into
Into Team
Team Players
Players
The Challenges
Overcoming individual resistance to team
membership.
Countering the influence of individualistic cultures.
Introducing teams in an organization that has
historically valued individual achievement.
Shaping Team Players
Selecting employees who can fulfill their team roles.
Training employees to become team players.
Reworking the reward system to encourage
cooperative efforts while continuing to recognize
individual contributions.
Teams
Teams and
and Quality
Quality Management
Management
Team Effectiveness and Quality Management
Requires That Teams:
1. Are small enough to be efficient and effective.
2. Are properly trained in required skills.
3. Allocated enough time to work on problems.
4. Are given authority to resolve problems and
take corrective action.
5. Have a designated champion to call on when
needed.

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