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Business Environment Changes in The Past Twenty Years

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The Changing Business Page


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Environment

A more competitive
environment emphasizing:
Higher quality products
Lower prices and costs
Business environment
Global competition
changes in the past
twenty years Meeting and anticipating
customer needs
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The Changing Page


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Business Environment

New tools for


managers!

Just-In-Time
Total Quality Management
Process Reengineering
Theory of Constraints
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Just-in-Time (JIT) Systems


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Receive
customer Complete products
orders. just in time to
ship customers.

Schedule
production.

Receive materials Complete parts


just in time for just in time for
production. assembly into products.
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Key Elements for a Page


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Successful JIT System


Zero
Zero production
production
Improved
Improved defects
defects
plant
plant layout
layout

Reduced
Reduced Flexible
Flexible
setup
setuptime
time workforce
workforce

JIT
JIT purchasing
purchasing
Fewer,
Fewer, but
but more
more ultra-reliable
ultra-reliable suppliers.
suppliers.
Frequent
Frequent JIT
JIT deliveries
deliveries in
in small
small lots.
lots.
Defect-free
Defect-free supplier
supplier deliveries.
deliveries.
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Benefits of a JIT System


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Reduced
Reduced
inventory
inventory Greater
Greater
costs
costs customer
customer
satisfaction
satisfaction

Higher quality
products
More
More rapid
rapid
response
response toto
Less
Less warehouse
warehouse customer
customer orders
orders
space
space needed
needed
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Total Quality Management


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Employee Where are we?


Involvement Where do we
want to go?
Plan

Do we need
to change Act Do How do
is we start?
the plan?

Check Continuous
Improvement
How are we doing?
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Process Reengineering
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1. A business Anticipated results:


process is 1. Process is simplified.
diagrammed 2. Process is completed
in detail. in less time.
3. Costs are reduced.
4. Opportunities for
errors are reduced.

2. Every step in 3. The process is


the business redesigned to include
process must only those steps that make
be justified. our product more valuable.
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Theory of Constraints
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A sequential process of identifying and removing


constraints in a system.

Restrictions or barriers that impede


progress toward an objective

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