Chapter 1. Introduction
Chapter 1. Introduction
Chapter 1. Introduction
ENTREPRENUERSHIP
AND MANAGEMENT
SHEILA C. COGAY
CHAPTER 1 - INTRODUCTION
EVOLUTION OF MANAGEMENT
THEORY
Major Approaches to Management
Historical Background of Management
Ancient Management
Egypt (pyramids) and China (Great Wall)
Venetians (floating warship assembly lines)
Adam Smith
Published The Wealth of Nations in 1776
Advocated the division of labor (job specialization) to
increase the productivity of workers
Industrial Revolution
Substituted machine power for human labor
Created large organizations in need of management
Major Approaches to Management
Scientific Management
Henri Fayol
Believed that the practice of management was distinct
from other organizational functions.
Developed principles of management that applied to all
organizational situations.
Fayols 14 Principles of Management
Max Weber
Developed a theory of authority based on an ideal type of
organization (bureaucracy).
Emphasized rationality, predictability, impersonality,
technical competence, and authoritarianism.
Webers Bureaucracy
Major Approaches to Management
Quantitative Approach to Management
Quantitative Approach
Also called operations research or management
science.
Evolved from mathematical and statistical methods
developed to solve WWII military logistics and quality
control problems.
Focuses on improving managerial decision making by
applying:
statistics
optimization models
information models
What is Quality Management?
System Defined
A set of interrelated and interdependent parts arranged in
a manner that produces a unified whole.
Basic Types of Systems
Closed systems
Are not influenced by and do not interact with their
environment (all system input and output is internal).
Open systems
Dynamically interact to their environments by taking in
inputs and transforming them into outputs that are
distributed into their environments.
The Organization as an Open System
Implications of the Systems Approach
Organization size
As size increases, so do the problems of coordination.
Routineness of task technology
Routine technologies require organizational structures, leadership
styles, and control systems that differ from those required by
customized or non-routine technologies.
Environmental uncertainty
What works best in a stable and predictable environment may be
totally inappropriate in a rapidly changing and unpredictable
environment.
Individual differences
Individuals differ in terms of their desire for growth, autonomy,
tolerance of ambiguity, and expectations.
Administrative perspectives in the Early Arab context
Goal Attainment
Resource Usage
Effectiveness - completing
activities so that Low High
organizational goals are Waste Attainment
attained
doing the right things
concerned with ends
Achieving the objectives on
time
Efficiency and Effectiveness
Most
Least
Important
Important
Planning
Organizing
Top
Staffing
Managers
Directing
Controlling
Planning
Organizing
Staffing
Middle
Managers
Directing
Controlling
Planning
Organizing
Staffing
Managers
First-Line
Directing
Controlling
Importance of management functions to managers in each
Areas of Management
1. Marketing managers - people who are responsible for pricing, promoting, and distributing
the firms products and services.
2. Operations managers - people who are responsible for actually creating the goods and
services of the organization.
3. Finance managers - responsible for managing the financial assets of the organization.
They oversee the firms accounting systems, manage investments, control
disbursements, and are responsible for maintaining and providing relevant information to
the CEO about the firms financial health.
4. Human resource (HR) managers responsible for determining future human resource
needs, recruiting and hiring the right kind of people to fill those needs, designing effective
compensation and performance appraisal systems, and ensuring that the firm follows
various legal guidelines and regulations.
5. Others - strategic managers, public relations, research and development, international,
sales managers, risk managers, and administrative or general managers.
Functions of management
1 Planning is the process of setting goals, and charting the best way of action for achieving
Planning the goals. This function also includes, considering the various steps to be taken to
encourage the necessary levels of change and innovation.
2
Organizing is the process of allocating and arranging work, authority and resources, to
Organizing the members of the organization so that they can successfully execute the plans.
3 A: Staffing is the process of filling the positions in the organization and keeping them
filled.
Staffing B: Staffing is the process of recruiting and selecting the right person for the right job at
the right time in the right place.
4 Leading involves directing, influencing and motivating employees to perform essential
Leading tasks. This function involves display of leadership qualities, different leadership styles,
different influencing powers, with excellent abilities of communication and motivation.
5 Controlling is the process of devising various checks to ensure that planned performance
is actually achieved. It involves ensuring that actual activities conform to the planned
Controlling activities. Monitoring the financial statements, checking the cash registers to avoid
overdraft etc., form part of this process.
Why Study Management?