101 MPOB Management of Organizational Change
101 MPOB Management of Organizational Change
101 MPOB Management of Organizational Change
Organizational Change
Social
Political and
External Factors Changes
Legal changes
Changes in
Marketing
Conditions
Internal Factors
Internal Factors
Change in
Deficiency in
Managerial Personnel existing Organization
Planned vs. Reactive Change
Unfreezing Individuals
Implementing change
Refreezing change
Models of change process:
1. Lewin Model:
Behavior is the result of equilibrium between the driving and
the restraining forces
2.Comprehensive Approach to change
Recognizing need for change
Actual Implementation
Obtaining commitment
Leadership
Group contact
Force-Field analysis
Areas of organizational changes
1. Organization structure and design:
Organization change focused on the organization’s
overall design.
Eg – Changes in reporting structure
Effected Area’s:
• Job Design
• Departmentalization
• Authority distribution
• Culture
• Human resource management
2. Technology and operations:
Rapid change of technological innovation leads to
increasing rate of technological changes
Eg: Changes in equipments, machinery
Effected Area’s:
• Work Processes
• Work sequences
• Information systems
• Control systems
• Equipments
3. Changing People:
Changes to do with the human resources
Eg: Changes in skill level of work force
Effected Area’s:
• Abilities and skills
• Performance
• Perceptions
• Expectations
• Attitudes
• Values
Stages of Organizational change and
growth
Creativity Stage
Direction Stage
Delegation Stage
Coordination Stage
Collaboration Stage
Organization Development
Techniques
Planning and goal setting
Team building
Trainings
Activities
OD for the individual
OD for teams or groups
OD for Inter-group relations
OD for total Organization
Innovation
Innovation Process:
Generation of Ideas
Idea Development
Implementation of Idea
Forms of Innovation:
Radical Innovation
Incremental Innovation
Technical Innovation
Managerial Innovation
Process innovation
Case study
Organizational Trauma
and Triumph at
QUESTIONS