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Presented by : Hina Antala

◦ Individual’s reaction to the distributing factor in the


environment.
◦ “ Stress is defined as an adaptive response to an
external situation that result in physical,
pshychological,and behavioural deviation for
organizational participant.
◦ Constraint and demand can lead to potential stress.
◦ Stress can be both positive as well as negative.
 Eustress is the word used for positive stress:
which is a motivator.
 negative when stress is associated with
heart-deases, Alcoholism, drug abuse etc.
 Job stress is not limited to things that happen
inside the organisation, during the working
hours.
1. Political Factors
2. Economic Factors
3. Technological Factors
1. Job related factors
2. Role related factors
3. Interpersonal and Group related factors
4. Organisational Structural factors
5. Organizational leadership factors
6. Organization’s life cycle
 Lack of group Cohesiveness
 Lack of Social Support
 Interpersonal and inter group conflict(Organisational
Climate)
 Job Concerns
 Career Changes
 Economic Problems
 Changes in Life Structure
 Personality of a Person
 Ability to Cope
 Serious consequences for both our health and
work performance
HELTH
According to Medical practioners 50 to 70 % of
all physical illness are related to stress.
 Diabetes, Ulcers, High BP, .
 Depression, Irritation, anxiety, fatigue,
lowered self esteem, reduced job satisfaction.
WORK PERFORMANCE
 Moderate level of stress stimulate the body
and increase its ability to react. Individual
then perform better.
 But too much stress places unattainable
demands and constraints on persons, which
result in lower performance.
 Some individuals are more prone to stress
than others. Reasons are:
1. Demographic differences
2. Cognitive affective differences
Satisfation need
Locus of control
personality
 Coping Strategies for Stress
 INDIVIDUAL
 Time Management
 If one can manage time effectively he or she can accomplish twice as much as the person who
is poorly organized.
 Make list of activities
 Prioritising activities
 Scheduling activities
 Handling the most demand parts of the job.
 Physical exercise
 Early morning walk, engaging themselves in jogging, swimming or play games.
 Relaxation
 Relaxation, trough meditation, hypnosis etc.
 Social support:
 Forming close associations with trusted, co-workers and colleagues who are good listener and
confidence builder.
 Control the situation
 Avoid unrealistic deadlines
 He or she must do his or her best and at the same time be aware of limits. It is impossible to
please everyone.
 ORGANIZATIONAL
 Personal wellness
 A supervisor can impact personal wellness of his subordinate
through positive example, encouragement, and by practicing the
basic concepts. When the manager is successful in creating
healthy work climate and environment , everyone should benefit
from increased capacity of people to handle the stress .
 Improved communication with employees reduces uncertainty by
lessening role ambiguity and role conflict.
 Participative decision making
 By giving a voice to employee in decisions directly affect their job
performance.
 Job redesign
 Selection and placement
 Certain jobs are more stressful than others. Individual too differe
in their respose to stress situation. Selection and placement
decision should take these fact into consideration.

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