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SMS

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Mobile Computing

Chapter 6
SMS
Asoke K Talukder
Hasan Ahmed
© Tata McGraw Hill
Short Message Service (SMS)
 Most popular data bearer/service within GSM
 More than one billion SMS messages interchanged everyday
with a growth of more than half a billion every month on an
average
 Runs on SS7 signaling channels, which are always present but
mostly unused, be it during an active user connection or in the idle
state
 Each short message is up to 160 characters in length when 7-bit
English characters are used and 140 octets when 8-bit characters
are used
Strengths of SMS

 Omnibus nature of SMS: SMS uses SS7 signaling channel


which is available throughout the world.
 Stateless: SMS is session-less and stateless as every SMS
message is unidirectional and independent of any context. This
makes SMS the best bearer for notifications, alerts and paging.
 Asynchronous: SMS is completely asynchronous. In case of
SMS, even if the recipient is out of service, the transmission will
not be abandoned and hence, SMS can be used as message
queues. SMS can be used as a transport bearer for both
synchronous (transaction oriented) and asynchronous (message
queue and notification) information exchange.
Strengths of SMS

 Self-configurable and last mile problem resistant: SMS is self-


configurable and subscriber is always connected to the SMS
bearer irrespective of the home and visiting network
configurations.
 Non-repudiable: SMS message carries the Service Center (SC)
and the source MSISDN as a part of the message header through
which any SMS can prove beyond doubt its origin.
 Always connected: As SMS uses the SS7 signaling channel for
its data traffic, the bearer media is always on. Users cannot switch
OFF, BAR or DIVERT any SMS message. SMS message is
delivered to the Mobile Station (MS) without any interruption to
the ongoing call.
SMS Architecture

 Two types of SMS - SM MT (Short Message Mobile


Terminated Point-to-Point) and SM MO (Short Message Mobile
Originated Point-to-Point)
 SM MT is an incoming short message from the network and is
terminated in the MS
 SM MO is an outgoing message originated in the MS and
forwarded to the network for delivery
 For an outgoing message, the path is from MS to SC via the
VLR and the IWMSC (Inter Working MSC) function of the
serving MSC whereas for an incoming message the path is from
SC to the MS via HLR and the GMSC (Gateway MSC) function
of the home MSC
Short Message Mobile Terminated (SMMT)

 Message is sent from SC to the MS.


 For the delivery of MT or incoming SMS messages, the SC of
the serving network is never used which implies that a SMS
message can be sent from any SC in any network to a GSM phone
anywhere in the world.

Interfaces in SMMT
Short Message Mobile Originated

 For a MO message, the MSC forwards the message to the


home SC.
 MO message works in two asynchronous phases. In the first
phase, the message is sent from the MS to the home SC as a MO
message. In the second phase, the message is sent from the home
SC to the MS as a MT message.

Interfaces in SMMO
SMS Transfer
SMS as an Information Bearer

 For using SMS as an information bearer, we need to connect


the services running on the Enterprise Origin server to the SC
through an SME (Short Message Entity) or ESME (External Short
Message Entity).
 SME in any network is generally a SMS gateway.
 With respect to SMS, a GSM subscriber is always in control of
the SC in the home network irrespective of the serving network.
 If there is any SMS-based data service in the home network, it
will be available in any foreign network.
SMS as an Information Bearer
Operator Centric Pull

 Operators offer different information on demand and


entertainment services through connecting an Origin server to the
SC via a SMS gateway.
 Such service providers are known as Mobile Virtual Network
Operator(s) (MVNO).
 MVNOs develop different systems, services and applications to
offer data services using SMS.
 Many enterprises use MVNOs to make their services available
to mobile phone users.
Example of MVNO

 Let’s say few banks offer balance enquiry and other low
security banking services over SMS and customers need to
register for the service.
 During the registration, the customer needs to mention the
MSISDN of the phone which will be used for a banking service.
 Once a user is registered for the service, he enters ‘BAL’ and
sends the message to a service number (like 333) as a MO
message and then SC delivers this MO message to the SMS
gateway (known as SME-Short Message Entity) connected to this
service number.
Example of MVNO

 SMS gateway then forwards this message to the enterprise


application and response from the enterprise application is
delivered to the MS as a MT message from the SME.
 Even if the subscriber is in some remote region of a foreign
network within GSM coverage, he can send the same SMS to the
same service number in his home network and this makes the
home services available in the foreign network. Hence, operator-
centric SMS pull service is completely ubiquitous.
Operator Centric Pull

 Connectivity between SME and Origin server could be


anything like SOAP (Simple Object Access Protocol), direct
connection through TCP socket or through HTTP.
 There are applications where SMS is used in session oriented
transactions as ‘SMS chat’ and ‘SMS contests’ need to remember
the user context over multiple transactions.
Operator Independent Push

 Any push, which may be an alert, notification or even response


from a pull message generated by an application, can be serviced
by any network and delivered to any GSM phone in any network
without any difficulty.
 If appropriate roaming tie-ups are in place, an enterprise can
use SMS to send business alerts or proactive notifications to its
customer anywhere, anytime on his phone.
Operator Independent Push
Operator Independent Pull

 For a SMS message to be routed to some enterprise SME


connected to external SC, SAT is used.
 SAT application running on the SIM card changes the SC
number during the transmission of the SMS and forces the SMS to
recognize a different SC of a different network as its home SC.
 Here, too, SMS is sent to the SME connected to the home SC.
If a SMS service is operator dependent, the cellular operator can
use this to its advantage.
 Enterprises need operator independent pull as enterprises have
customers around the world subscribing to different GSM
networks
 Above scenario can also be achieved through Intelligent
Network.
Value Added Services through SMS

 Value Added Services (VAS) can be defined as services,


which share one or more of the following characteristics:
1. Supplementary service (not a part of basic service) but
adds value to total service offering
2. Stimulates incremental demand for core services
offering
3. Stands alone in terms of profitability and revenue
generation potential
4. Can sometimes stand-alone operationally
5. Does not cannibalize basic service unless clearly
favorable
Value Added Services through SMS

6. Can be an add-on to basic service, and as such, may be


sold at a premium price
7. May provide operational and/or administrative synergy
between or among other services and not merely for
diversification
Value Added Services through SMS
 VAS over SMS are entertainment and information on demand
which is further categorized into:
1. Static information which does not change frequently
2. Dynamic information which changes in days
3. Real-time information which changes continually
 Some of the common VAS examples are:
1. News/Stock Quotes Service
2. Session-based Chat Application
3. Email through SMS
4. Health Care Services
5. Micro-Payment Services
Alert services through VAS

 Proactive alert services can be of the two kinds – Time based


and Watermark based
 Time based proactive alerts are sent to the mobile phone at a
pre-assigned time of the day
 Watermark based proactive alerts are sent when some event
occurs
VAS Architecture

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