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    Revised NTSC Protocol Refresher

    Uploaded by

    Julius Harvey Prieto Balbas
    The document outlines the protocol for DESO Technical Support Staff (TSS) for the 2019 National and Local Elections refresher course. It details the registration process for DESO TSS in the National Technical Support Center system. It also lists the activity codes and procedures for DESO TSS to report events during field testing and elections day, such as attendance, ballot reception, voting processes, and any technical issues. DESO TSS are responsible for troubleshooting voting machines and coordinating with electoral boards and support hotlines.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd

    Revised NTSC Protocol Refresher

    Uploaded by

    Julius Harvey Prieto Balbas
    421 views11 pages
    The document outlines the protocol for DESO Technical Support Staff (TSS) for the 2019 National and Local Elections refresher course. It details the registration process for DESO TSS in the National Technical Support Center system. It also lists the activity codes and procedures for DESO TSS to report events during field testing and elections day, such as attendance, ballot reception, voting processes, and any technical issues. DESO TSS are responsible for troubleshooting voting machines and coordinating with electoral boards and support hotlines.

    Original Description:

    NTSC

    Original Title

    6. Revised Ntsc Protocol Refresher (1)

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    The document outlines the protocol for DESO Technical Support Staff (TSS) for the 2019 National and Local Elections refresher course. It details the registration process for DESO TSS in the National Technical Support Center system. It also lists the activity codes and procedures for DESO TSS to report events during field testing and elections day, such as attendance, ballot reception, voting processes, and any technical issues. DESO TSS are responsible for troubleshooting voting machines and coordinating with electoral boards and support hotlines.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    421 views11 pages

    Revised NTSC Protocol Refresher

    Uploaded by

    Julius Harvey Prieto Balbas
    The document outlines the protocol for DESO Technical Support Staff (TSS) for the 2019 National and Local Elections refresher course. It details the registration process for DESO TSS in the National Technical Support Center system. It also lists the activity codes and procedures for DESO TSS to report events during field testing and elections day, such as attendance, ballot reception, voting processes, and any technical issues. DESO TSS are responsible for troubleshooting voting machines and coordinating with electoral boards and support hotlines.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 11

    NATIONAL TECHNICAL

    SUPPORT CENTER
    PROTOCOL FOR THE
    2019 NLE

    REFRESHE R COURSE FOR DESO TSS


    NTSC PROTOCOL

     All DESO TSS must do a one -time registration in the NTSC


    system, using these numbers [ For Smart/Talk N’ Text/Sun :
    4681-6872; For Globe/TM/Others: 0919 -1606872] and
    following the format below:

     For one clustered precinct only:


     REG<Ballot ID Number>[space]<FULLNAME>
     REG 01010001 Juan Dela Cruz

     For several clustered precincts:


     REG<Ballot ID Number,Ballot ID Number>[space]<FULLNAME>
     REG 01010001,01010002 Juan Dela Cruz

    You must receive a reply from NTSC. If you don’t, check the codes
    and register again.
    NTSC PROTOCOL

     REMINDERS DURING FTS AND ELECTION DAY :


     The DESO TSS must wear their official IDs at all times
     The DESO TSS must coordinate with the Election Officers concerned
    regarding the schedule of the FTS of their designated clustered
    precincts
     The DESO TSS must arrive at their designated clustered precincts on
    or before 6:00 AM of Election Day
     Upon arrival at the Polling Center, the DESO TSS must furnish the
    Electoral Boards of the clustered precincts where the DESO TSS is
    assigned to, their contact number/s
     The DESO TSS must stay in an area where they can be easily found or
    called by the EBs

    ALL DESO Technical Support Staff or DESO TSS are under the
    supervision of the DESO.
    HOTLINES

     COMMAND CENTER – (02)248-4455


     VCM TECHNICAL SUPPORT – (02)248-4444
     CCS TECHNICAL SUPPORT – (02)248-4433
     VRVS TECHNICAL SUPPORT – (02)248-4466
     Administrative Support Room – (02)248-4422

     Text/SMS for activities/events – For Smart/Talk N’


    Text/Sun: 4861-68-72, or For Globe/TM/Others:
    0919-1606872
    NATIONAL TECHNICAL SUPPORT CENTER

     ALL DESO TSS must report events to the NTSC on FTS and Election
    Day.
     What are the Events?

    FTS Events Election Day Events


    Attendance of DESO TSS Attendance of DESO TSS
    Ballot Box Reception Ballot Box Reception
    VCM Reception Installation
    Installation and Diagnostics Initialization
    Open Voting Open Voting
    Close Voting and Re-zero Close Voting
    Sealing Transmission
    Sealing
    NTSC PROTOCOL

     How to report events?

     DESO TSS must text to NSTC using these numbers ---[For


    Smart/Talk N’ Text/Sun: 4861-6872; For Globe/TM/Others:
    0919-1606872]

     Use this SMS format: <Activity Code>[space]<BALLOT ID>

     Example: DESO TSS reporting his or her attendance or arrival


    at the Polling Place assigned to him on FTS day. He must
    text this to NTSC ---- FATTE 0101001
    NATIONAL TECHNICAL SUPPORT CENTER

     ACTIVIT Y CODES for FTS

    Event Activity Code


    FTS Attendance FATTE
    Ballot Box Reception FBARE
    VCM Reception FVCMR
    Installation and Diagnostics FINDI
    Open Voting FOPVO
    Close Voting and Re-Zero FCVRZ
    Sealing FSEAL
    NATIONAL TECHNICAL SUPPORT CENTER

     Activity CODES for EDAY:

    Event Activity Code


    Election Day Attendance EATTE
    Ballot Box Reception EBARE
    Installation EINST
    Initialization EINIT
    Open Voting EOPVO
    Close Voting ECLVO
    Transmission ETRAN
    Sealing ESEAL
    NTSC PROTOCOL

     If DESO TSS failed to report the events on time, they may call
    [Administrative Support Hotline – (02)248-4422].

     The DESO TSS is also required to troubleshoot the VCM in case of


    system defect and provide solutions. If the technical concern/s
    cannot be resolved, call the NTSC [VCM Support Hotline - (02)248-
    4444]
    NTSC PROTOCOL

     DESO TSS with VRVM functions (Caloocan City, Iloilo, Nueva


    Ecija and Misamis Oriental) are required to troubleshoot the
    VRVM and provide solutions.

     They will call the NTSC [ VRVS Support – (02)248-4466] for


    technical concerns
    END

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