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    Protection Act

    Uploaded by

    Sabhaya Chirag
    The document discusses consumer protection acts and rights in India. It outlines the rights of consumers such as protection from hazardous goods, right to information about product quality and price, and right to seek redressal. It describes the three-tier consumer disputes redressal system consisting of district, state, and national forums that provide quasi-judicial mechanisms for consumers to seek relief outside of regular courts. The district consumer redressal forum handles cases where the value is under 20 lakh rupees and has jurisdiction based on location of the opposite party or where the cause of action arose. The process for filing a complaint is also summarized.

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd

    Protection Act

    Uploaded by

    Sabhaya Chirag
    32 views6 pages
    The document discusses consumer protection acts and rights in India. It outlines the rights of consumers such as protection from hazardous goods, right to information about product quality and price, and right to seek redressal. It describes the three-tier consumer disputes redressal system consisting of district, state, and national forums that provide quasi-judicial mechanisms for consumers to seek relief outside of regular courts. The district consumer redressal forum handles cases where the value is under 20 lakh rupees and has jurisdiction based on location of the opposite party or where the cause of action arose. The process for filing a complaint is also summarized.

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    The document discusses consumer protection acts and rights in India. It outlines the rights of consumers such as protection from hazardous goods, right to information about product quality and price, and right to seek redressal. It describes the three-tier consumer disputes redressal system consisting of district, state, and national forums that provide quasi-judicial mechanisms for consumers to seek relief outside of regular courts. The district consumer redressal forum handles cases where the value is under 20 lakh rupees and has jurisdiction based on location of the opposite party or where the cause of action arose. The process for filing a complaint is also summarized.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    32 views6 pages

    Protection Act

    Uploaded by

    Sabhaya Chirag
    The document discusses consumer protection acts and rights in India. It outlines the rights of consumers such as protection from hazardous goods, right to information about product quality and price, and right to seek redressal. It describes the three-tier consumer disputes redressal system consisting of district, state, and national forums that provide quasi-judicial mechanisms for consumers to seek relief outside of regular courts. The district consumer redressal forum handles cases where the value is under 20 lakh rupees and has jurisdiction based on location of the opposite party or where the cause of action arose. The process for filing a complaint is also summarized.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 6

    Consumer protection Acts

    Rights of consumers
    Right of protection-against hazardous
    goods
    Right of Information-
    quality,quantity,purity,potency,price
    Right to choose
    Right to be heard
    Right to seek redressal
    Right to education
    Consumer disputes redressal
    forum
    These are constituted to give relief to the
    consumers who are not in a position to go to regular
    courts because of high cost of litigation. it provides
    three tier quasi judicial redressal machinery
    1.District consumer redressal forum
    2. The district consumer redressal forum
    3.national consumer disputes redressal forum
    Empowered to award compensation and penalties
    The district consumer redressal forum(Sec.9)

    By notification by state Govt.(More then one forum may be


    established)
    composition:
    A person who is or is qualified to be a district judge(President)
    Two members (one should be a woman)
    Not less then 35 years of age
    Bachelor’s degree from recognized university
    Be a person of ability ,integrity, standing and having an adequate
    knowledge and experience of 10 years in dealing problems
    rele. To law, economics,commerce,industry public affairs etc.
    Disqualification as a member
    • Has been convicted and sentenced to imprison
    ment for an offence involving moral turpitude.
    • Undischarged insolvent
    • Unsound mind
    • Removed or dismissed by the govt or govt body
    • Having financial or other interest which affects his
    performance as a member.
    • Has some other qualification as prescribed by the
    state Govt.
    Jurisdiction of district forums(sec.11)
    • Value of goods & services and compensation
    doesnot exceed rs. 20 lakh(sec.11a)
    Territorial jurisdiction:
    Where the opposite party or any of the oppsite
    party resides or carries the business or having
    branch office.
    Or permission of the district forum is given
    acquiescence in such institution.
    Where the original cause of action arise.
    Complaint procedure
    1.Complaint in relation to the goods or services sold or agreed to be sold
    • Complaint may be filed by
    • Consumer
    • Recognized consumer association
    • One or more consumers where there are numerous having same interest.
    • Central or state govt.
    2.Complaint shall be accompanied with the fee
    3. The D.F. may allow the complaint to be proceeded or reject
    (shall not be rejected unless the opportunity of hearing is given to the complainant)
    ( admissibility of the complaint is decided within 21 days after receiving of the
    complaint)
    4. Where the complaint is allowed the under sub sec 3 it is proceeded further in a
    manner provided in this act.

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