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HRM: Some Basic Concepts ةيساسلأا ميهافملا ضعب ةلماعلا ىوقلا

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‫‪HRM: Some Basic Concepts‬‬

‫القوى العاملة‪ :‬بعض المفاهيم األساسية‬


Readings From the Textbook
.pp 14 -15: Governance -
p 40: OB Issues in Healthcare Organizations.111111111 -
.pp 61 – 65: Situational Assessment -
.p 70: Data Collection Methods (Table 4-1) -
.p 82 -84: Defining Quality in Healthcare -
.p 95: Deming’s 14 Points (Table 5-1) -
.p 111: Healthcare as High Hazard Industry 111111111111 -
.p 142: Health Information Technology and Applications11111111 -
.p 147: The Role of the Health Manager -
.p 231 – 232: Introduction -
?p 304 – 305: What is a Team -
.p 344 – 345: Ethical Concepts -
?pp 358 – 359 : What is Fraud and Abuse -
Environmental
Factors
Educational
Affecting HRM
Systems

& Political HRM Legislation


Managerial
Thought

Labor
Organizations
)Internet(
HRM Functions

HRM has four basic overlapping


:‫متداخلة‬functions

4
3 Personnel
2 & Training
Maintenance
Motivating Development
1
Staffing
HRM Activities
Recruitment
Selection
Productivity

Trade
Unions Legislation

Motivation
Discipline

Rewards Training Development


Strategic Planning and Human Resources

:Strategic Planning
Procedures for making decisions about the
organization’s long-term goals and
.strategies
:Human Resources Planning (HRP)
Process of anticipating and making
provision for the movement (flow) of
people into, within, and out of an
.organization
Strategic Planning and HR Planning
Strategic Human Resources Management (SHRM):
The pattern of human resources deployments *
and activities that enable an organization to
.achieve its strategic goals
Strategy formulation—providing input as to *
what is possible given the types and numbers
.of people available
Strategy implementation—making primary *
resource allocation decisions about structure,
.processes, and human resources
Linking Strategic Planning and HRP

:Strategic Analysis
What human resources are needed and what are
?available
Strategic Formulation:
What is required and necessary in support of
?human resources
:Strategic Implementation
?How will the human resources be allocated

Human
HumanResources
Resources Strategic
Strategic
Planning
Planning Planning
Planning
Linking Strategic Planning & Human Resources
The Five Forces Competition Model

10–2
Composition: The Human Capital Architecture
‫هندسةرأس المال البشري‬
:Strategic Knowledge Workers
Employees who have unique skills that are
.directly linked to the company’s strategy
.Example: R&D scientists
Core Employees:
Employees with skills to perform a predefined
job that are quite valuable to a company, but not
.particularly unique or difficult to replace
.Example: salespeople
Composition: The Human Capital Architecture (cont’d)

:Supporting Labor
Employees whose skills are of less strategic value
.and generally available in the labor market
.Example: clerical workers
Alliance Partners:
Individuals and groups with unique skills, but
those skills are not directly related to a company’s
.core strategy
.Example: consultants
Forecasting: A Critical Element of Planning

:Forecasting Involves *
.a. Forecasting the demand for labor
.b. Forecasting the supply of labor
c. Balancing demand and supply
.considerations
Model of HR Forecasting

14–2
An Executive Replacement Chart
An Executive Replacement Chart

16–2
Employee Turnover Rates

:Computing Turnover Rates


The U.S. Department of Labor suggests the following
:formula for computing turnover rates

Thus, if there were 25 separations during a month and


the total number of employees at mid month was 500,
:the turnover rate would be
Employee Absenteeism Rates
Computing Absenteeism Rates:
Contemporary Trends in Human Resources
‫ات حـديثـة‬
‫تـــ‬
‫وـجه‬ Management

Job training Empowerment


Extensive and *
.varied Giving *
Two of Deming’s 14* employees authority
points refer to employee .to make decisions
education and training
Cross Training Teams
An employee learns * Group of *
.more than one job employees work on
‫شتغل كـم‬ ‫ يـ‬Job rotation
‫نـوعـ مـن وـظيفـة‬ problems in their
Horizontal * immediate work
movement between two .area
or more jobs. according
.to a plan
Changing Nature of Human Resources
Management
Scientific Management • Assembly-line •
Breaking down jobs into – Production meshed with –
elemental activities and principles of scientific
.simplifying job design .management
Jobs • Advantages of task •
Comprise a set of tasks, – specialization
elements, and job motions High output, low costs, and –
.(basic physical movements) .minimal training
In a piece-rate wage • Disadvantages of task •
system, pay is based on specialization
.output Boredom, lack of –
motivation, and physical
.and mental fatigue
Contemporary Trends in Human Resources
Management (cont.)

& Job enrichment Alternative workplace


Job Enlargement .nontraditional work location
vertical enlargement Telecommuting
allows employees control Employees work
.over their work electronically from a
Horizontal enrichment: .location they choose
an employee is assigned a
complete unit of work with Temporary and part-
.defined start and end time employees
Flexible time Mostly in fast-food and
Part of a daily work restaurant chains, retail
schedule in which companies, package delivery
employees can choose .services, and financial firms
time of arrival and
.departure
The International Human Resource Management
Process

HRM’s Strategic Content

Recruitment and Selection

Training and Development

Performance Appraisal

Compensation and Benefits

Labor Relations

Contribution to Organizational Effectiveness


22-20
Culture Shock
Culture shock is a psychological phenomenon
that may lead to feelings of fear, helplessness,
irritability, and disorientation, which is
commonly experienced by new expatriates
who may experience a sense of loss regarding
their old cultural environment as well as
confusion, rejection, self-doubt, and
decreased self-esteem from working in a new
.and unfamiliar cultural setting

23-20
Functions of Performance Appraisals

To provide feedback to individuals


about how well they are doing

To provide a basis for rewarding top performers

To identify areas in which additional


training and development may be needed

To identify problem areas


that may call for a change in assignment
24-20
International Staffing Needs

Managerial/Executive
employees

Nonmanagerial
employees

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