Industrial Sales Force: Managing The
Industrial Sales Force: Managing The
Industrial Sales Force: Managing The
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RECRUITMENT
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TRAINING – Training can be long or short depending on the market or the product
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The role the salesperson is required to take on will also
affect the length of training; missionary salespeople will
take longer to train than order-takers, and closers will take
longer than telephone
canvassers.
Classroom Training-
Field Training-
In this recruits are taught about the company
It is an ongoing training program carried out in
and the products and may be given some
front of real customers in the field. Field
grounding in sales techniques. Classroom
training is often the province of the sales
training can be carried
managers.
out by other company personnel
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MOTIVATION
Motivation is a key aspect for management of the sales force. Here compensation plays an important
in driving up the motivational level. Compensation can be assigned based on sales quota. Other
motivational tools are social gathering and family outing.
Once a salesperson has assured his or her basic survival needs, these cease to be motivators; the
individual will then be moving onto esteem needs, or belonging needs. For this reason sales managers
usually have a battery of motivational devices for salespeople to aim for.
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SALES TERRITORY MANAGEMENT
Decide the territory Motivation is a key aspect for management of the sales
force. Here compensation plays an important the salesperson – Its like a task
for the selection of the territory for the salesperson cause in a city there is a lot
of competition and every person wants to earn incentives as much as
possible.
in driving up the motivational level. Compensation can be assigned based on sales quota. Other
motivational tools are social gathering and family outing.