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Visi ON: Presented By: Aleena Elizabeth Joseph Jijo Mathew Kuruvilla Mansi Agrawal Meghna Peethambaran

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DATAVISI

ON
Presented by:

Aleena Elizabeth Joseph


Jijo Mathew Kuruvilla
Mansi Agrawal
Meghna Peethambaran
DATAVISION
BUSINESS

Datavision Incorporated is an organization involved in the design,


development, manufacturing and marketing of process control
monitoring systems that provide real-time visual feedback of process
type manufacturing operations.

Datavision system is sold for approx. $250,000.


OF
DATAVISI
Datavision was founded by Larry Campbell, Walter

ON Jackson, Luther Beale and Paul Winter in 1985.

Campbell became president whereas Jackson, Beale and


Winters became vice presidents.

The 1st workstation-based system with interactive graphic


process monitoring was introduced in 1986.

By 1988 Datavision was growing at a rate of 50% per year.

Beale returned to MIT in 1988 and Winters left the company


to work for another in the year 1992.
BUSINESS
STATUS
Since 1989, net sales at Datavision have grown at a compound rate of
slightly less than 50% per year.

According to Finance V.P Leona, the company was behind from the
predictions made for the year 1993.

Accordingly made some readjustments for the next year.

But Datavision’s managers were concerned with the company’s


financials.

They realised that by the summer of 1993, the company was low in
backlogs and the reason for this was that the company was not
getting enough orders.
ABOUT THE CASE

Dr. Larry Campbell, the president of Datavision, was


concerned about :

• Datavision’s high turnover rate.


• Lack of collaboration between functional areas.
• “Morale” problems within the organization.
• Lack of vitality in executive wing of Datavision’s office
building and across the organization.
THE ORGANIZATION AND
COMMUNICATIONS
Twenty-Nine of the
470 employees Campbell’s staff’s
were executive and weekly meeting for The monthly
managerial staff. several hours. written reports.

The organization Monday staff The atmosphere


was housed in six meetings. at Datavision.
separate buildings.
THE INTERVENTION
Brennan as an OD
consultant in the
organization.

A meeting with
Managing Organization
Brennan and the
Effectiveness session.
strategy for
Datavision.
PHASES OF THE TEAM BUILDING
PROGRAMME

Interviews with top An off-site session with A meeting with company


management group. Campbell and the staff. managers.
INTERVIEWS WITH TOP MANAGEMENT
GROUP

Major purpose for


interview:

 Introducing Five different Comment made


himself to the stories from five on Dave by one of
staff different guys the VP

 Questioning
each manager
AS A RESULT OF HIS INTERVIEWS,
BRENNAN’S FINDINGS-

Lack of trust among the Confusion about Poor decision-making


top-level people and company goals policy and too much
across the organization decision unmaking

Lack of clarity regarding Cronyism Conflicting management


organizational structure styles at the executive
level
The Off-Site
Meeting:
Thursday
The Off-Site Meeting:
Thursday
The ground rules for the two-day meeting:

Try to stay on the topic of Look in the eye of the The receiver of criticism
conversation and not bring person of whom they were also had the power to
in other issues when we discussing or criticizing the control the flow of
were concentrating on one behavior or style of a conversation.
issue. particular person.

Brennan’s role at the meeting: an unbiased outsider whose primary function was to help people listen, talk,
and hear each other more effectively.
FLIP CHART
REPRESENTATION

Trust Confusion Decision Making

Lack of clarity related to Cronyism Conflicting management


organizational structure styles
FLIP CHART
REPRESENTATION
Trust was a major concern around Confusion about company goals Decision making and “unmaking”
Datavision was related to the trust issue. was related to the goal issue and
a source of complaint.
•Walter Jackson and Bob Fowler to •Area Experts don’t pool information
argue and blame each other for with each other. •“You make decisions without
missed deadlines. involving people who have a right to
•The VP in marketing had made some be involved.”
•Each vice president took great pride blunders that has affected the
in their own department. engineering and manufacturing
department.
•No VP could discuss negative
feelings about another VP openly to
Campbell.
FLIP CHART
REPRESENTATION
Lack of clarity related to Conflicting Management
Cronyism
organizational structure Style

• “One day a certain service • The vice presidents felt • Fowler - “the kind of
group is a member of one that the friendship person who is caring,
department, and the next between Campbell and feeling, people oriented
day it’s been moved and Sisco stood in the way of and intuitive.
reports to another business.
department.” • Campbell and Sisco -
logical and analytical.
• Sisco had been placed to
an executive level.
AFTER
THE
INTERVIE
W
BOB ( VICE PRESIDENT, MARKETING)
Caustic
Aggressive

Hostile
Confrontational

Angry approach
LEONA ( VICE PRESIDENT, FINANCE)
COMMENTS ABOUT BOB
He fought most of the time
Empire Building

Salesmanship Hesitates to give relevant


attitude data

Authoritarian style of
leadership An extremely externalized person
Larry Campbell Scott Palmer (Vice
(President) Comment on President, Manufacturing)
Bob Comment on Bob

Appreciated Bob on his • He never listens to him.


willingness to listen and take
criticism pretty calmly. • Larry felt Bob was too dogmatic.
PARTICIPANTS REVIEW
Energetic 01 02 Empathetic

Exhausted 03
BO 04
Appreciated
B Brennan

05

Relief
Off-site
meeting:
Friday
TOPIC OF DISCUSSION: “CORPORATE
PLANNING”

Group Discussions on various The plan excited everyone. Campbell was listening more
topics. carefully and Fowler was almost
low key.

Role of Brennan in the meeting. Campbell’s feedback session. Final Review by Tom Sisco and
others.
POSSIBLE SOLUTION
Connecting emotionally President must
with their employees. Effectively
(clubs and activities.) communicate
with all depts

Marketing ,engineering and Instead of monthly


manufacturing dept should meeting, weekly
work together to make meeting should be
important decisions to Create conducted.
more transparency.
New policies must be
informed to all
departments.
DILEMMA
THANK
YOU

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