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Book Review: The Goal: Presented by

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BOOK REVIEW: THE GOAL

PRESENTED BY
R.ANAND (155)
RATIK KHURANA (161)
S.AKHIL (87)
SAGAR SHARMA (15)
SHASHWAT JAIN (133)
INTRODUCTION
• New global principles of manufacturing.
• Basic principles, that can be used to solve major
problems, are often overlooked.
• Provides major insights into
1. Improvement of organizational productivity
2. Reducing bottlenecks and WIP inventory
3. Improving customer satisfaction
4. Bringing back the romance in a strained
relationship
• Focuses on identifying the one particular
objective for which all the other operations
are being performed, i.e., THE GOAL.
THE STORY
• Alex Rogo: Plant Manager of UniCo’s plant in
Bearington
• Manages injection moulding manufacturing
plant.
• Industrial Engineer with an MBA.
• Factory produces machined assemblies.
• Latest technology with well trained staff and
highly experienced managers.
CONCERNS
• Given 3 months deadline by the management.
• Fierce competition.
• Orders nearly 2 months behind scheduled
delivery dates.
• Falling revenues
• Customer complaints
• Marital problems
IDENTIFYING THE GOAL
• Market share
• Productivity
• Efficiency
• Cost cutting
• Employment generation
• Quality
• Sales
THE GOAL
• To make money by increasing net profit , while
simultaneously increasing ROI and cash flow.
• Any action that takes us towards the goal is
productive while any action that takes us away
from it is non-productive.
• Net profit: Absolute measurement
• ROI: Relative measurement
• Cash Flow: Measurement of survival
MEASUREMENTS OF PRODUCTIVITY

• Throughput: The rate at which the system


generates money through sales.
• Inventory: All the money that the system has
invested in purchasing things which it intends
to sell.
• Operational Expense: All the money the
system spends in order to turn inventory into
throughput
DEPENDENT EVENTS AND STATISTICAL
FLUCTUATIONS
• Dependent events: Any subsequent event
depends on the events prior to it.

• Statistical Fluctuations: Related to information


we can not precisely predict.
HIKING THROUGH THE WILDERNESS

• Instead of averaging out of fluctuations, there


is an accumulation of fluctuations.
• Mostly it is an accumulation of slowness.
• Final throughput is measured by the rate of
the last and slowest operation in the
sequence.
• Inventory is equal to the length between the
leader and the backdoor.
• Operational expense is roughly measured by
the energy expended.
• Some resources need to have more capacity
than others, especially towards the end of the
operating sequence.
RESOURCE DIFFERENTIATION
• Bottle-necks: Any resource whose capacity is equal
to or less than the demand placed upon it.
• Non-bottlenecks: any resource whose capacity is
greater than the demand placed upon it.
• Throughput of a whole system is determined by the
bottlenecks.
• With a balanced plant due to "statistical fluctuations"
and "dependent events“, throughput goes down and
inventory along with operating expenses goes up.
• Capacities at bottlenecks need to be increased
as the sequence of operations can’t be
changed.
• Not viable as increasing the capacities would
incur more costs.
STEPS IMPLEMENTED
• Identifying the bottlenecks: NCX-10 and heat
treatment furnaces.
• Quality controls prior to the bottlenecks.
• Old machines brought back to work.
• Dedicated foremen and operators at each
bottleneck.
• Tagging system put in place.
• Material release system: triggers release of
bottleneck material only at the rate at which
the bottlenecks need it, rather than being
triggered by non-bottleneck idle time in order
to counter the problem of shortages of non-
bottleneck parts occurring in addition to the
bottleneck parts.
• Reduction in batch sizes.
• Setup Time: Time the part spends waiting for a
resource, while it is being prepared to work on it.
• Process Time: Time the part spends being modified
into a new product.
• Queue time: Time the part spends in line for a
resource while the resource is busy working on the
part in front of it.
• Wait time: Time the part waits, not for the resource
but for another part so they can be assembled
together.
THEORY OF CONSTRAINTS
• For an organization to have an ongoing
process of improvement, it needs to answer
three fundamental questions:
1. What to change?
2. To what to change?
3. How to cause the change
FOCUSING STEPS OF TOC
1. Identify the constraint
2. Exploit the constraint (or bottleneck) by keeping it
running and maximize its output as much as possible
3. Subordinate. Get everything to run at a pace that keeps
up to the bottleneck, to avoid inventory jams.
4. Elevate. Increase the throughput of the constraints no
matter the costs since they limit the entire system
throughput.
5. Repeat with new constraints. As constraints are improve,
new constraints will emerge, repeat with these next.
• Alex comes up with some questions of his own
1. What to change?
2. What to change to?
3. How to cause the change?
• Answering these questions are the keys to
management.
• Skills needed to answer them are the keys to a
good manager.
LEARNINGS
• Continuous improvement is the key.
• Concentrate on the system as a whole instead
of individual processes.
• A lot can be learnt from everyday activities.
• Problem simulation can help in the learning
process.
• All the employees must approve the decision
before it has been implemented.
• Small changes may make a big difference.
• Brainstorming definitely brings up new ideas.
• Start dating your wife once again in order to
bring her back home.
THANK YOU

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