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    Issues About Ethics in Retailing

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    9920163728
    This document discusses ethics in retailing. It defines explicit and implicit codes of ethics for retailers and discusses issues like misuse of company assets, confidentiality, and employee theft. It also examines legal and ethical constraints in retailing related to pricing, promotions, products, channels, and other areas. Federal, state and local laws regulate matters like mergers, trade, human resources, disabilities, zoning, licensing and more. Ethical practices in areas like buying, selling and employee relations are also addressed.

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    Issues About Ethics in Retailing

    Uploaded by

    9920163728
    95 views12 pages
    This document discusses ethics in retailing. It defines explicit and implicit codes of ethics for retailers and discusses issues like misuse of company assets, confidentiality, and employee theft. It also examines legal and ethical constraints in retailing related to pricing, promotions, products, channels, and other areas. Federal, state and local laws regulate matters like mergers, trade, human resources, disabilities, zoning, licensing and more. Ethical practices in areas like buying, selling and employee relations are also addressed.

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    This document discusses ethics in retailing. It defines explicit and implicit codes of ethics for retailers and discusses issues like misuse of company assets, confidentiality, and employee theft. It also examines legal and ethical constraints in retailing related to pricing, promotions, products, channels, and other areas. Federal, state and local laws regulate matters like mergers, trade, human resources, disabilities, zoning, licensing and more. Ethical practices in areas like buying, selling and employee relations are also addressed.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    95 views12 pages

    Issues About Ethics in Retailing

    Uploaded by

    9920163728
    This document discusses ethics in retailing. It defines explicit and implicit codes of ethics for retailers and discusses issues like misuse of company assets, confidentiality, and employee theft. It also examines legal and ethical constraints in retailing related to pricing, promotions, products, channels, and other areas. Federal, state and local laws regulate matters like mergers, trade, human resources, disabilities, zoning, licensing and more. Ethical practices in areas like buying, selling and employee relations are also addressed.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 12

    ISSUES ABOUT ETHICS IN RETAILING

    WHAT IS ETHICS?
     This is a set of rules for human moral
    behavior. For retailers they can have
    explicit code of ethics or implicit code of
    ethics.
     Explicit code of ethics: Written policy that
    specifies what is ethical and unethical
    behavior.
     Implicit: Unwritten but well understood set
    of rules/standards of moral responsibilities.
    DISCUSSION ON ETHICS IN
    RETAILING

     Misuse of Company Assets

     Confidential codes

     Employee Theft
    LEGAL & ETHICAL BEHAVIOR IN
    RETAILING
     In view of the competitive nature and
    dynamic environment within which retail
    operates, it is important to monitor the legal
    and ethical constraints affecting the sector
    (Dunne and Lusch, 1999, pp.176).
    LEGAL & ETHICAL BEHAVIOR IN
    RETAILING
     Major Federal Laws
     Pricing constraints
     Promotional constraints
     Product constraints
     Channel constraints
    (see Dunne and Lusch, 1999, pp.177).
    LEGAL AND ETHICAL BEHAVIOR
    IN RETAILING
     Other Federal Laws
     Mergers/Acquisitions
     Trade Agreements
     Human Resources
     Taxes and SEC (Securities & Exchange
    Commission) regulations
     Americans with Disabilities
    LEGAL AND ETHICAL BEHAVIOR
    IN RETAILING
     State and Local Laws
     Zoning
     Unfair Trade Practices
     Building Codes
     Blue Laws
     Franchise Laws
     Green River Ordinances
     State Licences
    LEGAL AND ETHICAL BEHAVIOR
    IN RETAILING
     Ethical Behavior
     Buying Merchandise
     Selling Merchandise
     Retailer Employee – Relationship
    PRICING CONSTRAINTS
     Horizontal price fixing
     This occurs when a group of competing
    retailers (or other channel members, i.e.
    within the horizontal or vertical distribution
    levels) establishes a fixed price at which to
    sell certain offerings.
    PRICING CONSTRAINTS
     Vertical price fixing
     This occurs when a retailer collaborates
    with the manufacturer or wholesaler to
    resell an item at an agreed-on price.
    PRICING CONSTRAINTS
     Deceptive pricing
     This occurs when a misleading price is used
    (usually through direct marketing etc.) to
    lure customers into the store.
    Usually there are hidden charges or even an
    item may not be available.
     Mr. Edward Heath (former British PM and
    the incident of winning a lottery).
    PRICING CONSTRAINTS
     Predatory pricing
     This occurs when a retail chain charges
    different prices in different geographic
    areas (e.g. another state) to eliminate/fight
    competition in that state.
     The case of prices of goods in New York
    and DC (e.g. Sears, Macys etc.).
    PROMOTIONAL CONSTRAINTS
     Retail promotion decisions are constrained
    by two major pieces of federal legislation (a)
    the FTC Act and (b) the Wheeler-Lea
    Amendment. These are meant to prevent
    unfair trade practices.
     These refer to deceitful diversion of patronage (falsehoods
    about other competitors), deceptive advertising, and
    deceptive sales practices.

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