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    Growth Mindset - Commercial Support 2020

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    Ricky Bhakti Ferdinand
    This document summarizes the work and goals of two employees in 2020 and plans for 2021. For Deesy Irawati in Human Capital, the focus in 2020 was developing employee experience, leadership trust, and brand awareness. Goals for 2021 include advancing financial knowledge, understanding customer needs, and boosting customer satisfaction. For Agnes Vida Amelia Audina in Commercial Support, 2020 work involved learning payment systems and job flows. Goals for 2021 are creating monthly reports, organizing employee documents, finalizing wages from 2020, and having master data for staffing.

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd

    Growth Mindset - Commercial Support 2020

    Uploaded by

    Ricky Bhakti Ferdinand
    23 views5 pages
    This document summarizes the work and goals of two employees in 2020 and plans for 2021. For Deesy Irawati in Human Capital, the focus in 2020 was developing employee experience, leadership trust, and brand awareness. Goals for 2021 include advancing financial knowledge, understanding customer needs, and boosting customer satisfaction. For Agnes Vida Amelia Audina in Commercial Support, 2020 work involved learning payment systems and job flows. Goals for 2021 are creating monthly reports, organizing employee documents, finalizing wages from 2020, and having master data for staffing.

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    Growth Mindset_Commercial Support 2020

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    This document summarizes the work and goals of two employees in 2020 and plans for 2021. For Deesy Irawati in Human Capital, the focus in 2020 was developing employee experience, leadership trust, and brand awareness. Goals for 2021 include advancing financial knowledge, understanding customer needs, and boosting customer satisfaction. For Agnes Vida Amelia Audina in Commercial Support, 2020 work involved learning payment systems and job flows. Goals for 2021 are creating monthly reports, organizing employee documents, finalizing wages from 2020, and having master data for staffing.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    23 views5 pages

    Growth Mindset - Commercial Support 2020

    Uploaded by

    Ricky Bhakti Ferdinand
    This document summarizes the work and goals of two employees in 2020 and plans for 2021. For Deesy Irawati in Human Capital, the focus in 2020 was developing employee experience, leadership trust, and brand awareness. Goals for 2021 include advancing financial knowledge, understanding customer needs, and boosting customer satisfaction. For Agnes Vida Amelia Audina in Commercial Support, 2020 work involved learning payment systems and job flows. Goals for 2021 are creating monthly reports, organizing employee documents, finalizing wages from 2020, and having master data for staffing.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 5

    GROWTH

    MINDSET
    COMMERCIAL SUPPORT
    2020

    Add a Footer
    GROWTH MINDSET VS.
    TITLE Your mindset plays a critical role
    FIXED MINDSET
    in your success and how you cope
    with life’s challenges.

    - GROWTH MINDSET - People with a fixed mindset - FIXED MINDSET -


    believe they are born with their
    abilities which are fixed and
    unchangeable, creating a glass
    ceiling for their success.

    People with a growth


    mindset believe their
    abilities can be developed
    and strengthened over time
    through hard work and
    commitment.

    Change your mindset to create


    greater success and impact in
    your career!

    Book reference:
    GOOD TO GREAT
    By James C. Collins
    DEESY IRAWATI
    WHAT HAVE I DONE IN 2020?
    H U M A N C A P I TA L WHAT SHOULD I STOP?
     Creating Employee Experience Journey  Stop delaying my TO DO LIST
     Onboarding using new Company Profile  Stop taking things personally
     Flexible work environment: Open Space, Clean Desk, Flexible
     Stop limiting my ambition
    Working Hour
     Investment in people: Facilitate learning culture
     Develop and socialized Performance Management System using
    (monthly) KPI
    WHAT SHOULD I IMPROVE?
     Finalize what has been done: HC-Handbook, HC-SOP, Salary Grading,
     Develop Trust in Leadership
    Organization Structure, Culture Internalization
     Transparency and communication
     Psychological wellness and support
     Keep measure and develop team performance
     Recognition culture

     Brand Awareness WHAT'S NEW I WILL DO IN 2021?


     Vision and Purpose
     Learning more advance related Financial & Business
     Culture and Value
     Financial wellbeing: Golden Bridge Program
     Understanding customer needs by creating & completing Customer
    Profile, Master Data Customer and Master Data Project
     Creating Synergy Program to encourage team creativity
    COMMERCIAL SUPPORT  Getting more in touch with customer to boost customer satisfaction
     Understand the team and workload of the team
    and retention.
    AGNES VIDA AMELIA AUDINA
    WHAT HAVE I DONE IN 2020?
     A. Perkenalan dengan user Vads dan XL WHAT SHOULD I STOP?
     B. Mempelajari alur pekerjaan
     A. Menunda/menumpuk pekerjaan dan dokumen
     B. Kurang berkordinasi dengan atasan atau tim

    WHAT SHOULD I IMPROVE?


     A. Respon terhadap user / karyawan
     B. Speed kerja
     C. Membangun relasi yang baik dengan user
     D. Komunikasi/kordinasi dengan atasan lebih baik

    WHAT'S NEW I WILL DO IN 2021?


     A. Membuat laporan bulanan terkait subdoc
     B. Memiliki document softcopy terkait Addendum dan PKWT karyawan
     C. Memiliki file Absensi Karyawan MS ( Concierge
     D. Menyelesaikan / memberikan slip gaji yang belum di berikan di tahun
    2020
     E. Memiliki master data (man power) xl
    Add a Footer

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