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UNIVERSIDAD

TECNOLÓGICA
DE EL SALVADOR
Hotel departments
1. Front Office: This department
performs various functions like
reservation, reception, registration,
room assignment, and settlement of
bills of a resident guest.
2. Housekeeping: The housekeeping
department is responsible for the
cleanliness, maintenance, and aesthetic
upkeep of rooms, public areas, back
areas, and surroundings in a hotel
3. Food and Beverage Service: This
department looks after the service of
food and drinks to guests.
4. Kitchen or F&B Production:
All the food and beverages that
are served to the hotel guest is
prepared in kitchen
5. Engineering and Maintenance:
It looks after the maintenance of
all the equipment, furniture and
fixture installed in a hotel.
6. Accounts: This department
maintains all the financial
transactions.
7. Security: The security department of
a hotel is responsible for the overall
security of the hotel building, in-house
guests, visitors, day
users, and employees of the hotel, and
also their belongings
8. H R Department: Human Resource
department is responsible for the
acquisition, utilization, training, and
development of the human resources
of the hotel
9. Sales and Marketing: The
responsibility of increasing the sales of
the hotel’s products and services is the
major task of the department
10. Purchase and Store: The purchase
department is responsible for
procuring, storing and issuing the
inventories for all departments of a
hotel.

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