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Managing IIS 6.0 Servers in An Enterprise Environment: A Handful of Tips and Tricks

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Managing IIS 6.

0 Servers in
an Enterprise Environment:
A Handful of Tips and Tricks

Chris Adams
Program Manager
IIS Product Unit
Microsoft Corporation
Agenda
A quick introduction…
Understanding Complexities with Deployments
Managing IIS 6.0 & applications in an Enterprise
Preparing when things go wrong…
Protection: Looking at disasters
Summary…
A quick introduction…
The day starts and ends with Preparation
IT Administrators lifecycle events in IIS
Deployments
Managing Sites & Applications
Troubleshooting & Diagnostics
Preparing for the unknown: Disasters
Prepare with understanding of Tools
Deployment: Scripting
Managing: Log Parser, Performance Monitor
Troubleshooting: Event Tracing, Log Parser, Debug Diagnostics
1.0
Disasters: Xcopy, IIsCertDeploy, IIsBack
A quick introduction (2)
Tools for IIS 6.0 enterprise management facts
OS-related tools shipped on Windows Server
2003 CD
IIS 6.0 related tools shipped on the Windows
Server 2003 CD
IIS 6.0 Resource Kit Tools
IIS Diagnostics Tools: www.iisdiagnostics.com
Today…learn how to use ‘em right! (I hope!)
Understanding
complexities
with
Deployments
Understanding Complexities
with Deployments
Why is it so hard?
Moving IIS 6.0 configuration from server to
servers
Effectively doing “diffs” between IIS 6.0 servers
Moving content from server to server
How do I solve these complexities?
Understand what tools to use
Understand your IIS 6.0 server requirements
Model deployments (i.e. templatize them)
Understanding Complexities
with Deployments (2)
Tools to use:
Xcopy or Robocopy
IIsCnfg.vbs, AdsUtil.vbs & IIsExt.vbs
IIsCertDeploy.vbs (only for SSL-enabled sites)
XCopy\Robocopy
Moves content from server to server
Why use this method?
Server Backups offer disk-based & files backup
Web Farms: Difficult because you have x-servers
Use Xcopy\Robocopy to move to Central Location
Understanding Complexities
with Deployments (3)
IIsCnfg.vbs
Moves configuration from dev\staging environment
/export  /import – Understand offerings
Automation opportunities…
AdsUtil.vbs
First step: Add to System Path (not in %windir
%\system32)
Default: %systemroot%\inetpub\adminscripts
Understanding Complexities
with Deployments (4)
IIsExt.vbs: Used to enable dynamic content
ISAPI’s: Typically *.dll’s
Do not require regsrv32 (like COM objects)
Requires Path for Deployment
Application Permissions: Requirements
CGI’s:
Typically *.exe or *.cgi
Base Threads for Execution
Security: Enable one-by-one, or per application
Do not choose “Allow all Unknown…”
Understanding Complexities
with Deployments (5)
SSL-enabled sites & IIsCertDeploy.vbs
SSL Background:
Typical: IP:Port Bindings for SSL-enabled sites
Advanced: IP:Port:HostHeader
Requires Service Pack 1
Why is this important?
Testing environments with no SSL are
dangerous & problematic
Understanding Complexities
with Deployments (6)
Why is this important? (cont.)
Ex: Testing using IP address, not FQDN
Ex: 4443, not 443Using non-standard ports
Result: Failure to understand the end-user’s
experience
Moving Certificate from Test to Production

Single Server
iiscertdeploy.vbs –e %pathtopfxfile% -I %metabasepath% -p pwdforfile
demonstration

One Click Deployment


Managing IIS
6.0 &
applications
in an
Enterprise
Managing IIS 6.0 & applications
in an Enterprise
Use the right Tools
Core OS Tools
Using Performance Monitor
Service Pack 1 Tracing
Microsoft Operations Manager (MOM) 2005
Base lining the application
Understanding the Applications usage
Top request URI’s per day
Maximum Requests per time slot
Managing IIS 6.0 & applications
in an Enterprise (2)
Using Log Parser to get this Top …
URI’s per day
Max Requests per time slot

REM ** Top URI Per Day

SELECT TO_STRING(TO_LOCALTIME(TO_TIMESTAMP(date, time)), 'HH


AS Hours,
COUNT(*) AS PercentHits

INTO PercentHourlyHits.gif
FROM logs\ex*.log
www.logparser.com for more…
Managing IIS 6.0 & applications
in an Enterprise (3)
Why should you install Service Pack 1?
Many features added…
Enable Metabase Auditing
Enable Static Compression
Enable key Logging Fields
Centralized W3C Logging
Biggest: Enterprise Tracing events increased
10x to ~240 events
What is tracing (um, how ETM works?)
Managing IIS 6.0 & applications
in an Enterprise (5)
How ETW works -
Managing IIS 6.0 & applications
in an Enterprise (6) Request

Primary purpose of Begin Request


Tracing –
Diagnostics… Read Metadata
Why do I use Authenticate
tracing to “manage”
applications? Authorize
Application
“Profiling” Cached

Know each ISAPI Filter


component “used”
for the application Determine Handler
Managing IIS 6.0 & applications
in an Enterprise (6)
Additional thoughts…
Improve performance by using compression
where appropriate
Review Application Pool (i.e. worker processes)
strategy
Using time-based recycling – when?
Using request-based recycling
Memory-based recycling…
Avoid downtime: Turn off recycling on
configuration changes
demonstration

A few tricks…(or Tips)


Enable Metabase Auditing
Enable Compression
Enable Centralized Logging
Enable Time-Taken, etc.
Enable LogEventOnRecycle
Preparing
when things
go wrong…
Preparing when things go
wrong…
Troubleshooting 101
Isolate the issues…
Web Farm considerations
“Typical” issues you deal with… (or will!)
Application failures: Crash, Hang, or Memory Leaks
Server Errors: HTTP 500 Errors
Common Tools used for Troubleshooting:
Windows Server 2003 Service Pack 1 Tracing
www.iisdiagnostics.com (Log Parser, IIS Request Viewer,
DebugDiag, AuthDiag, SSLDiag)
demonstration

Viewing Currently
Executing Requests
Using Tracing & IIS
Request Viewer
demonstration

Finding Permission
Failures with
AuthDiag’s AuthMon
Protection:
Looking at
Disasters
Protection: Looking at
Disasters
Often overlooked, rarely prepared for…
Why overlooked?
IT professionals often think they are covered with
disk backups
Misconception that System state backups include
Metabase
Creating turn-key solutions for backups &
recovery
Simplify: Create a single share to create single
directory for capture
Test, test, and test
Protection: Looking at Disasters
(2)
Backing up IIS 6.0 & key data points
What data to get…
SSL Certificates (if necessary)
IIS 6.0 Metabase
Content
Get it done… Practice, practice, practice
demonstration

Automating Backups in IIS 6.0


Protection: Looking at Disasters
(3)
Restoring IIS 6.0 & key data points
Benefit of central store
Turn-key restore script needs no fancy connections
If central store not available, use tape backup to restore
to another location (and update script!)
Make sure all scripts are hosted locally on server
and in system path
Get it done…Practice, practice, practice
demonstration

Turn key (one-click) restores


Session Summary
Use the right tools to deploy IIS 6.0
configuration, content, and
dependencies
Use application log data to find out
how your application works
Configure your server the right way
at deployment, not afterwards
Be prepared for failures and take
appropriate action
Always have a roll-back strategy –
timing is everything!
References and Resources
Drill-down webcasts on key topics discussed
today:
Automate, Automate, Automate: Scripting IIS 6.0
http://msevents.microsoft.com/CUI/WebCastEventDetails.aspx?EventID
=1032280620&EventCategory=5&culture=en-US&CountryCode=US
Disaster Recovery and IIS 6.0: Metabase Backups in a Nutshell
http://msevents.microsoft.com/CUI/EventDetail.aspx?
EventID=1032255809&Culture=en-US
IIS 6.0: IIsCnfg.vbs versus IIsBack.vbs
http://msevents.microsoft.com/CUI/EventDetail.aspx?
EventID=1032268486&Culture=en-US
Using Host Headers with SSL-enabled Websites
http://msevents.microsoft.com/CUI/WebCastEventDetails.aspx?
EventID=1032280959&EventCategory=5&culture=en-US&CountryCode=US
References and Resources
(2)
Drill-down webcasts on key topics discussed today:
Using MOM Web Sites and Services Management Pack
http://msevents.microsoft.com/CUI/WebCastEventDetails.aspx?
EventID=1032267008&EventCategory=5&culture=en-
US&CountryCode=US
IIS 6.0 Service Pack Tracing: Inside and Out
http://msevents.microsoft.com/CUI/WebCastEventDetails.aspx?
EventID=1032268451&EventCategory=5&culture=en-
US&CountryCode=US
IIS Data Mining with Log Parser 2.x
http://msevents.microsoft.com/CUI/WebCastEventDetails.aspx?
EventID=1032263723&EventCategory=3&culture=en-
US&CountryCode=US

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