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Internship Presentation ON NMB Bank: Anish Chaudhary Bba-Bi 6 Semester Apex College

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INTERNSHIP PRESENTATION

ON
NMB BANK
Anish chaudhary
BBA-BI
6th semester
Apex College
INTRODUCTION

• NMB Bank Limited was founded in 1992A.D

• Vision: ‘Move Beyond’

• Products: Loans, Savings, Investment, Debit Cards, Credit Cards, E-


banking
• ATM Branches: 93branches
 MISSION

 Developing internal and external efficiency

 Reaching out and serving wide range of customers

 Developing a culture of “Giving Extra Care to the Customers”

 Being innovative in designing and delivering services

 Building operational efficiency through smarter processes and controls


INTERNSHIP ACTIVITIES

Customer Service Department


 Balance enquiry
 Account opening
 Account closing
 Printing balance statement
 Cheque issuance
 Scanning
• Problems Identified
i. Less ATM machine
ii. Limited Counters

iii. Delay in services

• Solutions
i. Customer satisfaction

ii. Increase in number of ATM machines, and counters

iii. Providing better schemes


iv. Adopting efficient marketing strategies
INTERNSHIP EXPERIENCE
Achievements
i. Major Skills Learnt
 Communication
 Time management
 Team work
 Technical skill
CONCLUSION

 Communication with customer

 Knowledge about the bank

 Theory into practical life


RECOMMENDATION TO THE COLLEGE

 Proper guidelines to the student

 Interaction with the supervisor


THANK-YOU

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