The document discusses various ways to segment event markets, including by geography, demographics, firmographics, and psychographics. Geographic segmentation can divide markets by region, country, or city based on cultural differences. Demographic segmentation considers factors like age, gender, income level. Firmographic segmentation targets different types of companies based on industry or job role. Psychographic segmentation examines lifestyle traits, attitudes, and values to further divide demographic segments. Understanding these segmentation bases can help event organizers target specific audience groups.
The document discusses various ways to segment event markets, including by geography, demographics, firmographics, and psychographics. Geographic segmentation can divide markets by region, country, or city based on cultural differences. Demographic segmentation considers factors like age, gender, income level. Firmographic segmentation targets different types of companies based on industry or job role. Psychographic segmentation examines lifestyle traits, attitudes, and values to further divide demographic segments. Understanding these segmentation bases can help event organizers target specific audience groups.
The document discusses various ways to segment event markets, including by geography, demographics, firmographics, and psychographics. Geographic segmentation can divide markets by region, country, or city based on cultural differences. Demographic segmentation considers factors like age, gender, income level. Firmographic segmentation targets different types of companies based on industry or job role. Psychographic segmentation examines lifestyle traits, attitudes, and values to further divide demographic segments. Understanding these segmentation bases can help event organizers target specific audience groups.
The document discusses various ways to segment event markets, including by geography, demographics, firmographics, and psychographics. Geographic segmentation can divide markets by region, country, or city based on cultural differences. Demographic segmentation considers factors like age, gender, income level. Firmographic segmentation targets different types of companies based on industry or job role. Psychographic segmentation examines lifestyle traits, attitudes, and values to further divide demographic segments. Understanding these segmentation bases can help event organizers target specific audience groups.
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Module:2
Segmentation in Event Market:
• The concept of segmentation has been around since at least the 1920s, and has been employed by businesses and events of every shape and size. • The idea is to try and understand the commonalities amongst your most valuable attendees (or potential attendees), and how they might differ from everyone else in your event’s universe. • That way, you can be much more targeted in your event marketing strategy; and develop a strong brand and positioning that will particularly appeal to your high-value customers. • However, given there are so many different ways to potentially segment your audience, how should you go about doing it? • Since different customers – both clients and target audience – differ in terms of various characteristics, it is difficult to customize the communication according to each individual. • The need for segmenting the market on the basis of broad features that make up the market also arises in order to reach a compromise between mass marketing and individual marketing by the event organizers. • An example of mass marketing in events is any ticketed show such as a cricket match wherein tickets for watching the game are sold to anybody on a first come-first-served basis. • Events are designed first and then opened to any client for sponsorship. Individual marketing in events can also be termed as customized events. • These involve designing a concept suitable for one particular client and its target audience (main customers). • Bases for Segmentation in B2C Markets Marketers can segment the market using several relevant variables or bases. These have been explained in this section. • The marketer tries various bases and their combinations to arrive at the best segmentation opportunities for the event. • Often, these bases are used in combination (multi- stage segmentation). • Segmentation of the target audience becomes very important for event organizers since they define which clients to approach for funding the events, event category and variation that the event organizer should focus on Geographic Segmentation: • In the case of products where there are clearly identifiable differences in their usage from one region to another, geography is an important variable for segmenting the market. • Marketers of such products segment the market by climatic zone, country, region, state, cities, villages, and districts to identify similar consumer behavior. India, as a country is very diverse and big. • Marketers of products like food items, clothes and cosmetics realize that the requirements of consumers in different regions like North India and South India are very different. Even within North India, consumers vary. • For example, consumers in a state like Jammu and Kashmir are very dissimilar from the consumers in Uttar Pradesh. • Thus it makes better sense to identify states and districts within states as an important variable for geographic segmentation. • In India, the events organized in North India will be very different from those in South India. • A typical difference would be the type of music to be played in a mass marketed event. • In North India, generally it is the Hindi film music which caters to the popular taste of masses, while events in South India have a larger role of classical music or at best regional film music, in regional language, which is specific to that state. • Geographic segmentation can help in the organisation of urban and rural events. • Urban events like IITF in New Delhi or IPL are more westernized and cosmopolitan in their look and feel. • Rural events like annual fairs in towns such as Meerut capture the local flavor more strongly. • The food, music, shows and displays in rural events are closely associated with the event’s specific target audience. • The urban events are organized in the time period when important considerations are school holidays, gaps between other events, and product launch by a client. • Rural events are generally organized around harvesting season primarily because that is the only time when the target audiences in the rural area have some spare money and inclination to spend on fun and enjoyment. Demographic Segmentation: Demographic bases constitute nationality, religion, race, gender, age, income level, education level, occupation, family size, stage in family cycle, disposable incomes (purchasing power), social status and so on. • The marketers realize that consumers who are similar on these bases are likely to demonstrate similar consumer behavior towards many products. • Variables like age (teenagers, young adults, middle aged, senior citizens etc.), gender (female, male), stage in family cycle (bachelor, married with no kids, married with kids, divorced etc.) • and purchasing power (low income group, middle class, upper middle class, rich class etc.) are most commonly used segmentation variables by companies. • India has the second largest population in the world and the largest youth population. This itself makes India an attractive destination for most of the global companies. • Understanding the demographics of the target audience of the client is very important to create and market the event to the clients for getting sponsorship. Firmographics • To paraphrase slightly, firmographics are to B2B events, what demographics are to B2C events. • This is a way of segmenting your potential attendees based on the type of company they work for. • The most obvious way to do this would be based on what industry they work in (e.g. aviation versus manufacturing), often known as vertical segmentation. • However, another very common way to segment event audiences is based on the job they do, such as ‘marketing,’ ‘sales,’ or ‘human resources,’ which is a form of horizontal segmentation across different industries. • Of course, many events will combine the two, so you’ll target ‘CFOs in tech,’ or ‘PR managers in travel and tourism.’ • Other ways to target your attendees based on firmographics would be company size, revenues or profits. Psychographic Segmentation :The earlier two bases for segmentation (geographic and demographic) are easy to identify and quantifiable. • However, many times it is realized that they are not enough to define the consumers’ choice or behaviour. • For example – two girl students in the same class of the same college in the same city and belonging to same socio-economic group still demonstrate different liking to various events. • One of them likes to go to film star’s live show while the other one likes to watch a classical music concert. The factors which cause these differences are known as psychographics. • The word ‘psychographics’ is a combination of psychology and demographics. Psychographic segmentation combines the effect of demographics (explained above) with elements like lifestyle, personality traits and value-system. • In psychographic segmentation, questions about activities, interests, opinion, and self-concept are used to divide the same demographic group into further homogeneous subsets. • These variables are difficult to identify or quantify and in-depth probing of consumers is required to extract the relevant information about their psychographics. • As an example, you can see that passenger car companies in India came up with Sports Utility Vehicles (SUVs) targeted at a particular lifestyle and attitude segment of the buyers (outgoing, adventurous, nature-loving, risk takers, and non- conformists). • Event organizers can use variables like sports lovers, outdoor adventure lovers, music enthusiasts, knowledge seekers, lifestyle followers to segment the target audience and create specific events for these. • In terms of how to use psychographics for segmentation, One of the most well-known methods is the so-called Values And Lifestyles Segments (VALS), which bands people together based on certain outlooks and attitudes. • In the UK, one of the most well-known pre-existing models was developed by Strategic Business Insights, which has the following 6 segments: • Activators are at the forefront of innovation, consumer activity, and change and are the most open to new ideas, products, and services. • They have wide-ranging interests and a strong sense of personal identity. Activators divide by motivation: Tradition Activators, Achievement Activators, and Self-Expression Activators. • Traditionalists focus on preservation. They regulate social change, forcing a reassessment of new ideas in the light of proven and established standards and ethical codes. • Achievers relate achievements to the fruits of hard work and professional endeavour. They focus on success, status, and family. They value knowledge, influence, and qualifications. • Seekers want individuality, self-discovery, display, and action. They actively seek self-gratification, excitement, experimentation, and sociability. • Pragmatics like to play safe. They dislike standing out from their peer group and have a relatively low attachment to any particular lifestyle. • Similar to Activators, Pragmatic consumers differentiate by motivation: Pragmatic Involvers have a tradition motivation, Pragmatic Rationals have an achievement motivation, and Pragmatic Aspirationals have a self-expression motivation. • Constrained prefer to try to hold on to the familiar and the past. Their world consists of immediate family and a few friends, who reinforce rather than challenge or renew their opinions and ideas. • For your events, you might want to develop custom psychographic profiles, such as ‘Networkers’ and ‘Wallflowers’ or ‘Team leaders’ and ‘Followers’ which will help you better target your marketing messages in the right way to the right people. Behavioural Segmentation:The three bases of segmentation described in the above sections are based on user’s characteristics. Behavioural segmentation, on the other hand, is based on usage characteristics. The factors used in behavioural segmentation for events, as given by Kotler et al. are as follows. • User status – existing users of the product. This means, in what way do the target segments ‘use’ the event. • User status includes potential attendees, non- attendees, former-attendees, regular attendees and first-time attendees. • Loyalty to a brand – brand loyalists, brand switchers, competition brand loyalists, and ex-users of the brand determine its loyalty. • Loyalty is determined by recurring events and helps to establish whether particular members of a target segment are loyal, somewhat loyal or completely non loyal towards the event. • Benefit sought from the product – different benefits the consumers look for in an event. • For example, Pepsi launched Diet-Pepsi for consumers who wanted a cold drink but were calorie conscious. • Usage rate – light users, medium users or heavy users of a product or service. For example – all airlines identify their most frequent fliers and give them the highest level of privileges. • It has to be understood how frequently the target segments use an event. Is there light attendance, medium attendance or heavy attendance? • Occasion of purchase – regular buyers, occasional buyers, one-time buyers. Also, the company can segment the market on the basis of specific occasion of purchase by different customers. • Companies like Hallmark and Archies Market Segmentation have identified so many occasions on which consumers like to gift cards and other items to their near and dear ones. • Similarly, event marketers need to understand at which point do people attend events. Work and play can be two key aspects in this regard. • Attitude towards the event – the consumers can be enthusiastic, negative, indifferent or unaware about the product, and the company may segment the market on the basis of these attitudes. • When it comes to events, it depends on what the target segment thinks about the event. Primary research can be conducted to explore attitudes and opinions about the event. • Buyer readiness stage – In this criterion, target segments are identified for their readiness to buy the product or service (the event), in relation to awareness and determination concerning a particular product or service. • They can be fully aware of the product, completely unaware , aware but not interested, not ready to buy although aware and informed, aware and ready with the intention to buy, informed and wanting the product / service but not able to buy due to certain circumstances. • These options and the number of people in these categories have a major impact on the event marketing plan, developing key messages, the choice of particular communication strategies and tactics to reach the chosen market segment(s). Bases for segmentation in B2B markets • Segmentation of clients is essential for event management companies since not only is the information on the brands, products or services of the client important, but also the audience that the client is going to target. • With reference to the bases for segmentation in B2C markets above these are the following are the equivalent bases for segmentation in B2B Markets: • Geographic – On the basis of geographical location, segmenting business markets is more relevant to some events than others in most cases. • For example a local literary event will probably target a sponsor from the same city.. • Likewise, mega events like Commonwealth or Olympics will target their top-tier sponsors who are multinationals with a strong global presence, such as Coca-Cola, Nike and Visa • Lower-level tiers will attract companies from the city or country in which the event will be staged. • But events like trade exhibitions and fairs will rely heavily on segmenting their markets by geographical location, as this will reflect the geographical spread of the business or industry which the event is meant for. • Companyographics and Annual Turnover – Similar to demographic criteria in consumer markets, the companies can be divided into homogenous groups based on the type of industry, product, size of the company in terms of sales / profits, size of the company (number of employees), scale of operations, age of the company, end customers of the targeted company and so on. • Particularly large-scale events which will require huge sponsorships will need to approach companies that can provide sizeable amounts for sponsorship or for another form of participation in an event, like exhibiting at an international trade show. • Industry sector and / subsector – This kind of a segmentation is more useful Market Segmentation to events than segmentation on the basis of geographical location. • Businesses from a particular industry sector or subsector will highlight a particular type of product or service and this will be useful in linking up with the profile of the individuals attending that event. • Company’s culture and objectives – Companies can be conservative, modern, risk-averse, and risk- takers in their overall approach towards buying. • They can be extremely cost conscious on one hand, or value maximizers on the other. • Company reputation - A company is assessed and graded for its reputation too. Engagement of such companies with their audiences is strong, and leaves them with a memorable event experience. • Attractiveness of products / services offered by a company – It is important to understand the profile of the core attendees / audiences of an event. • In this case the companies will be targeted depending on how attractive their products are to the audience segments. • This attractiveness will be determined by the consumer preferences of the expected event attendees. • But it should not be mistaken that just because a company delivers luxury services or products, it will be perceived as ‘more attractive.’ • For example in a geographical area where there is poor employment, a job fair attracting companies producing high-end shoes as its intended consumer audiences will be a flop. • Benefit segmentation - can be used for segmentation of clients effectively. • Segmentation on the basis of different levels of the benefits offered by events – such as reach and interaction, can be termed as benefit segmentation. • Therefore, clients can be segmented into clients seeking high reach with less interaction, equal reach and interaction or low reach with high interaction. • Each of the event variations discussed earlier could also be converted into tangible event market segments. • Relevance of Market Segmentation to Event Management Companies: Event management companies target many corporates for getting sponsorship support for their events. • Event marketing integrates the corporate sponsorship of an event with a whole range of marketing elements such as advertising, sales promotion, and public relations. • Two basic reasons have contributed to the popularity of corporate sponsorship for events: • Event marketing allows a company to break through the advertising clutter and target an audience by enhancing or creating an image through an association to a particular event. • The resulting brand awareness reinforces the product or service, and drives sales. • Its success has attracted companies of all sizes and with any budget. • The ‘property’ or event also profits tremendously from the deal as the corporation gains a financial partner, a supplemented advertising budget, and added leverage to sell tickets. TASKS INVOLVED IN SEGMENTATION • Since customer characteristics stand distributed over several variables, a company can segment the market through a combination of several variables / bases. Two relevant approaches to segmentation are discussed below. • User based segmentation – This is also known as the top-down approach. • The company first uses the geographic segmentation to identify similar layers in the markets followed by further segmentation based on demographics, lifestyle and attitude. • These segments are refined further by adding the relevant behavioural variables. • Usage based segmentation – This is also known as bottom-up approach. The company first studies the behavioural patterns of the potential customers, and then finds commonality on the basis of psychography, demography and geography. • Increasingly, the companies are resorting to the bottom-up approach. • The aim is to go as deep as possible in segmenting the market, subject only to practicality. • The companies try to spot and choose segments that are most attractive and most suited to the products of the company. The tasks involved in segmentation are given below: • Profiling the differences between one segment and the other in terms of their wants / value requirements and their likely responses to a particular product offer and other marketing mix elements. • Finding out, by what descriptive characteristics can consumers be tagged to a specified segment. • Disaggregating the consumers into suitable segments based on the above two steps. • Checking whether it is possible to formulate separate marketing programmes / marketing mix for the different segments. • Identifying which segments will be particularly attracted to the offerings of the company and hence, can be called as the target segment for the company. • Estimating the likely purchase level by each of the segments. • Ensuring that the segments are attractive and effective. TARGETING After segmentation, choosing the target market comes as an integral aspect in the formulation of marketing strategy. • After drawing up the profile of the identified segments and having assessed their attractiveness, the company decides to target one or more of these segments where it believes it has better chance of creating success for itself. • The event organizer, after defining the market segments, needs to select one or more of these segments to enter, consolidate and grow. • Attractiveness of a segment can be measured in terms of the potential reach and scope for interaction that the segment provides. • Greater the reach and interaction, greater is the attractiveness for clients and thus, larger the growth, profitability, scale economies and so on of the segment for event organizers. • The targeting decision is also contingent Market Segmentation upon other considerations such as ease with which members of the segment can be won over. Dissatisfied clients of other event organizers can be very attractive target segments. • The clients’ business worth in terms of event-spend in the event category that the organizer is interested in, and the loyalty and ability to influence other clients is also an important part of the decision making for targeting clients. • Next, the event organizer’s specialization, skills and long term objectives, which decide the event categories, should be in tune with the requirements of the segments. • In this section, you can understand the various targeting options for an event organizer using a market segment and event specialization combination matrix. • Kotler has described five targeting options used by companies based on the market segmentation and product development (event development) combination. • In the below diagrams, ‘M’ represents the market segment and ‘P’ represents the product. • Single Segment Concentration M1 M2 M3 P1 P2 P3 The company using this option will concentrate its targeting to one segment of the market with one product matching its requirement. • For example – an event management company may just specialize in destination wedding (product) targeting a particular segment. 2) Selective Specialization M1 M2 M3 P1 P2 P3 Marketing Concepts The company will select more than one product-segment combination, which it wishes to target. • For instance, the event management company is into organizing events such as sports events, fund raising events and also corporate events for different market segments. 3) Product Specialization (event specialization) M1 M2 M3 P1 P2 P3 The company wishes to create an image of a product specialist. • In that case, the company will target various segments with the same product, though there will be minor modifications in the product to suit each segment’s unique requirements. • For example – an event management company may just specialize in entertainment events which could be for market segments like birthday parties, cultural events or any other social events. 4) Market Specialization M1 M2 M3 P1 P2 P3 The company wishes to create an image of a consumer segment specialist. • In that case, the company focuses their target on one segment and strives to fulfill all the requirements of that segment through various product developments. • For example – an event management company may decide to be known as an event specialist for Bollywood celebrities as their only customer segment and may organize all kinds of events for them. 5) Full Market Coverage Market Segmentation M1 M2 M3 P1 P2 P3 In this targeting option, the objective of the company is to cover the entire product-segment combination. This is possible only for a company with enough resources and scale of operation. • Typically, the largest company or the market leader company follows full market coverage targeting strategy. • Looking at the attractiveness of the target audience, the corporates are very clear in their objectives. • For example, when it comes to college festivals – ambitious brand conscious students fit right into their target audience profile– be it for toothpaste, website, cold drinks, mobile phones – and the festival offers both easy and direct access to this group. • Even a car company is interested in them since they will be the customers of tomorrow. • Event organizers should take this factor into account when targeting clients Event Property: • What is called brand in marketing parlance associated with consumer and industrial products can be termed as event property in events marketing. • Event property is that feature of an event concept that detaches the event from the constraints posed by canvassing. • It virtually creates an event concept that can be organized perpetually using different artists and venues for different clients and target audiences. • It involves constraining the degrees of freedom with which the event can be carried out while at the same time removing any constraints from the path of the event moving towards a pre-planned affair year after year. • The event property also has the characteristic that it belongs to the event organizer and cannot be taken away or stolen by competitors. • For example, the Miss India-a beauty and talent contest-is the event carried out annually irrespective of the change in the contestants, judges, venues, clients and target audience, etc. Femina, a part of the Times of India Group, owns the event and its event property. • The event property of the Miss India pageant is its official recognition as a national contest for selecting the Indian representatives for the Miss Universe, Miss World and the Miss Asia Pacific contests. • This makes it very difficult nigh impossible for any competitor to steal the concept away. Retaining Event Property: • A major part of marketing planning and strategy should be devoted at the conceptualization stage for identifying the event property before canvassing for clients. • For instance, organizing a music concert without an event property would amount to forcibly making the event a one-off affair. • Since every event concept undergoes variations and improvements it is imperative that to enable acceptance of the successful repetition of the event, the event property be identified and incorporated in the final concept. • Retention of the event property frees the event organizers from the hazards imposed by the uncertainty of association of clients and target audience with the event. • It also frees them from the need to pamper the event infrastructure elements and can therefore be more professional in their business. • Threading an event property into the event concept perpetuates the event giving it a whole new aura of exclusivity. • Just as the Miss India example cited above, every event that has a definite event property attached with it has a fixed periodicity of occurrence to ensure that the maximum benefits are derived from the event. • The Olympic Games in the sporting arena is the perfect example • Occurring every four years, the Olympics move to different countries and have different athletes, officials, clients and target audience every time. • But still, the event property is providing athletes from the entire world a common platform to compete in different competitive events to bring glory to their respective nations with a spirit of bonhomie. • The difference between the Olympics and similar events such as World Cup lies in the event property associated with the former. • The Olympics provides equal opportunity to the maximum number of nations for almost every recognized sporting event unlike the World Cup, which are game specific events. • In addition, the spirit of participation and patriotism is considered to be more important than actual victory or defeat. Event Management Hierarchy • Event management hierarchy reveals all the management groups involved in explicit event management trend. • But some of the major and important levels of the event management hierarchy are discussed below in a manner of ladder that starts with the utmost management level in event management while ending with the lowest one. Just have a quick look – 1. Event Coordinator 2. Event Planner 3. Client Service Event Manager 4. Event Manager 5. Event Assistant Event Coordinator • Event coordinators are the top level management officials in the event management hierarchy. • These professionals are responsible for managing as well as coordinating all the crucial work details that are required for an event’s proper smooth working with huge immense success. • These management high level officials normally work as freelancers as well as on committed manner. • They are hired by organizations, trade associations, corporations as well as non-profit associations to work for them. • The events managed by these high officials include sales meetings, trade shows, employee appreciation, business meetings, virtual events and many more such events. Event Planner • Event planning may seem quite easy to people but it incorporates numerous things to be handled at the same time. • This position just simply does not mean planning a party like we all do. • This management position requires lot of skills along with management qualities in a professional to be an exquisite event planner. • This management position is all about vision, details, facts and organization along with the amorous means to pull off both small and big events without any problems. Client Service Event Manager • This is also one high level management job title in the event management hierarchy. • These are commendable and admirable professionals whose major job responsibilities revolve around maintaining an exquisite and fine communication with the customers of the company. • Satisfying the customer’s queries come under their job duty for the benefit of the company. • These professionals team up with the sales staff and operational staff in order to improve the service level for the company. Event Manager • The event manger is a professional normally responsible to make sure that all the events and shows go on smoothly. • These people handle everything of the event on practical basis from scheduling to catering to decoration. • All the people performing this task are handled under the explicit supervision of the event manager. In short they manage everything of an event not on paper but on practical basis. Event Assistant • Event assistants as the name implies provide their amorous assistance to the high level event management officials in envisaging the event plans, conceiving and producing the events under the supervision of high event management officials. • Their major core job areas involve exhibitions, festivals, product launches, conferences, fairs along with other social events. • These professionals work effectively and efficiently as a part of the event management team. Categorisation of Events • Events can be described as a public assembly for the purpose of celebration,education, marketing or reunion. They can be classified on the basis oftheir size, type and context, as listed below: 1. Events can be grouped under the following heads based on the context: i. Family events are those where family members, relatives, friends join together to celebrate an occasion e.g., birthday, marriage, wedding anniversary, house-warming or religious functions. ii. Community events are those where members of a particular community get together to celebrate occasions like Christmas, Holi,Diwali , Independence Day. iii. Professional/Business events are those where professionals from one particular area get together to celebrate an occasion, e.g.,Engineers Association celebrating the World Engineers Day, Indian Trade Industry hosting a round table meeting on a topical issue, Architects’ Association hosting meeting of Green Building Council, Residents’ Welfare Association organising award giving function to honour residential associations adopting green practices. iv. Public events are occasions where public meetings are organised e.g., an pre-election meeting of a political party to select volunteers, marches like Common Wealth Games Torch being taken to different parts of the country, rallies against corruption, crimes against women, for social justice. v. Campaigns are occasions/public meetings such as Election campaigns, Polio vaccination Days, HIV/AIDS awareness programme, awareness for Energy saving. vi. Fairs and Exhibitions are events organised to enhance exposure. • They bring together likeminded people/those with similar interests for better synergy and for a specific purpose, like, India International Trade Fair, Book Fairs, Handloom exhibition, Dastkar/Food Bazar. 2. We can divide events in two categories, based on the extent of formality involved — i. Personal and informal events like a birthday party, marriage, kitty party etc. ii. Formal and official events like a Product launch, Road Shows,Conferences, Seminars, National or International Programmes, etc. Another classification of events could be based on the nature of event — i. Social/life-cycle events like birthday party, graduation day,bachelor’s party, engagement, wedding anniversary, retirement day. ii. Education and career events like education fair, job fair, workshop/seminar, debate, contest, competition. iii. Sports events like Olympics, World Cup, Marathon, Wimbledon, etc. iv. Entertainment events like music concerts, fairs, festivals, fashion/jewellery shows, award functions, celebrity nights, beauty pageant,stage shows etc. v. Political events like political procession, demonstration,rally,political functions etc. vi. Corporate events like MICE (Meetings, Incentives, Conferences,Exhibitions), product launches, road shows, buyer-seller meet etc. vii. Religious events like religious festivals/fairs, religious procession,Katha, Pravachan, Diwali fair, Dussehra fair etc. viii. Fund raising/Cause related events : events organised for raising funds like auction or cause-related events. • Fund raising may be an integral part of all the events irrespective of the category since funds are essential to celebrate any event. • In case of family events, expenses are incurred by the individual family, whereas in institutions, it is the responsibility of the institution to provide funds. • Alternatively fund raising is done by an in-house organising team or else the task is outsourced to an event management company. Competitive Events in Marketing–Concept, Types, and Characteristics: Core concept: • This may involve a test of physical strength, mental ability and talent or a combination of these. • A challenge between two or more entities whether individuals or in teams from different communities these individuals or teams may be either amateur or professionals. • A competitive event may be sophisticated and controlled variation of crude warfare that involves patriotism, pain and pride in victory. • It can also be an encounter purely with the intention of enjoying the clash of skills and the mastery of intricacies involved in the event by the participants. Types of competitive events: • Competitive events can be divided into various types. • These are contests which test sporting skills, artistic talents, knowledge levels or compare participants on the basis of any other parameter as a constraint within a certain set of rules and regulations applicable to all. • Sports, Talent and Beauty contests are the most visible examples of competitive events. Characteristics: • Competitive events, being the most popular events category, have tended to become mass audience oriented. • The live telecast opportunity for the television media – and thereby increased scope for reach and revenue-has tended to blur the interaction part of the benefit that events provide. • In addition, the excitement generated during such an event grips the spectators. Any interaction diverting their attention from the contest could be perceived as an intrusion. • Therefore, competitive events provide more reach and fewer interactions. Given these characteristics, competitive events are primarily used for: (i) Visibility and exposure to the brands (ii) Prolonged impact (iii) Corporate/brand awareness (iv) Consolidating the positioning of brands (v) Merchandising and sale of licensed products around the event • The most popular competitive events are sporting events. • The hysteria surrounding the 2000 Olympic Games held in Australia is proof of the popularity associated with sports so much so that it is touted as the “greatest show on planet Earth Games have always evolved from the ethos and lifestyles of the people. • Converting everyday activity by exaggerating the constraints into a competition was a sure shot way to have fun and test peoples’ courage and wisdom. • If not each community, in general every nation at least has a few games that have evolved indigenously. • The popularity of sporting events and its prolonged impact can be judged by the relaunch of Prudential, a UK-based insurance company, in India. • The Prudential World Cup of 1983 will remain forever etched in the minds of millions of cricket aficionados in India. • One of the world’s greatest all-rounder’s and the Indian captain in the 1983 World Cup held in England, Kapil Dev, and his team made India proud by winning the cup against all odds. • They defeated the mighty West Indies who had won the two previous World Cup. This had sent the nation into frenzied celebrations unmatched till date. • That was the year 1983. Exactly fifteen years later, Prudential, which had pulled out of India due to some reasons, was on the front pages of leading Indian newspapers and in the reports on the multitude of satellite channels. • The stars of 1983 – to be precise, the entire team was present at the launch ceremony where a replica of the Prudential Cup was awarded in a mock ceremony to Kapil Dev by a top- ranking official from Prudential. • There was not a single advertisement released neither in newspapers nor on television. • Yet, every cricket fan was aware of the re-entry of Prudential into India. • This is just a post-event benefit. There are other numerous benefits attached to being associated with competitive events. • They have a prolonged impact because one can build on a competitive event, have follow-ups, and feature a series for many weeks before and after the event. • The sponsor can have curtain- raisers and curtain- downers, and thus keep the event alive. • Still a new and exotic game for Indians, Bacardi Asian Beach Volley ball Championship on the Chowpatty beach in Mumbai fitted in perfectly with the brand image and exposure requirements of Bacardi, a liquor brand launched in India in late nineties. • The reason for this interest in sports is due to the extensive national and international television coverage thus providing visibility and exposure to the brands of the sponsoring firms at a relatively low cost. • Adding to the excitement is the prospect of live coverage providing greater value to the audience and an opportunity for a larger reach during the event. • The tremendous increase in popularity of competitive events for sponsorship can be attributed to the advent of satellite television. • Moving beyond corporate / brand awareness, competitive events are also being used by corporate for consolidating the positioning of brands in the minds of the consumers. • For example, sponsoring sporting events such as golf, polo, tennis, squash, etc. is akin to marketing a lifestyle for the well-heeled elite audience. • The 1996 Miss World pageant sponsored by Godrej with ABCL handling the marketing and management of the show is another example that can be cited here. • Coming as it were, after the crowning of Sushmita Sen and Aishwarya Rai as Miss Universe and Miss World respectively, it was an ideal opportunity for Godrej to consolidate its position as a world-class company especially, after the restructuring of its tie- up with Procter & Gamble. • Sports venues usually have multiple sponsors and the entire playing area is surrounded by branding opportunities. The boundaries especially are prime spots. • Other unique branding opportunities exist in different games. In tennis, for instance, the guts of the rackets of players carry the logo of the sponsor. • Same can be seen on the dress or uniform that the players wear. The 1998 World Cup soccer tournament in France is the ultimate example of the popularity of sporting events with sponsors. • The total value of the 12 World Cup sponsors and the organizing committee was about $428 million. • In addition to this, the turnover from the sale of World Cup licensed products was estimated at over $1 billion. • And these figures do not include money by other advertisers. • Other sponsors include those who have agreed to back World Cup teams or for providing free services to the organisers or for television broadcasting rights. • The competitive spirit is not only restricted to the sporting arena. Creative minds and spirits also equally share the limelight when it comes to competition. • De Beers, the World’s largest diamond mining company, in association with The Gem and Jewellery Export Promotion Council, organized a unique competition to commemorate the beginning of the new millennium-the premier Annual National Diamond Design Contest. • The focus of the contest was the creative diamond jewellery designs that women would love to wear in the new Millennium. • De Beers took special pleasure in inviting all designers to participate in a design competition artists a great opportunity to exhibit their talent on a scale like never before. • It was undoubtedly a competition that offered talented designers a platform to display their brilliance on the world stage and to win national as well as international recognition. • Most importantly, the winning designers got an opportunity to be the Creator of the Millennium Diamond Design and to attend The Diamond International Awards ceremony in Paris. • At the event, referred to as the Oscar’s in Jewellery Awards, three Indian jewellery designers won the Diamond International Awards 2000 amongst 30 millennium winners. • The presentation was during the Haute Couture week. The year 2000 competition broke all records for entries with 2530 designs submitted from 42 countries. • The winners came from 17 countries: Australia, Belgium, Brazil, Canada, France, Germany, Hong Kong, India, Italy, Israel, Japan, Korea, Mexico, South Africa, United Arab Emirates, United Kingdom and United States of America. • The post- event follow up included an Indian Exhibition in October 2000 where the Indian audience too had a chance to see the latest talent as the Diamonds International Awards 2000 Collection was on a world tour after the awards presentation in Paris. Artistic Expressions: • Presentation of artistic talent as entertainment to the audience. It may involve singing, dancing, Theatre,etc and is a form of expression of emotion and freedom. • Types of events for artistic expression music concerts, Dance ballets and other stage performances are the most popular forms of artistic expression. • These are purely for the sake of entertaining the audience. Characteristics: • Since Entertainment is the sole and major objective at such events, the audience resents any commercial interaction, though the client and event organizer may appreciate substantial interaction. • Therefore ,events for artistic expression provide opportunity for more reach and fewer interactions due to which the major benefits that such event offers to potential sponsors are: - Consolidation of the image of their brands - Post Event mileage - Excellent Coverage Prospects - Live or Deferred telecast • An Avenue for Expression of the personification of the brand image. Universal appeal among different sections of society. • Music has always had universal appeal among different sections of society. • Depending on the type of music and image of the Band/Performer, Sponsors use musical events to keep up the contemporary image of their brands by sponsoring events with which their target audience identifies most. • For Instance,ThumUp Sponsors rock concerts inviting groups like Indus Creed, Agni and other Contemporary bands to reinforce its youthful, Joyous and vibrant image. • The Brand also Lays emphasis on the indigenous image built up over the years as a parle brand taking on the MNC Challenge. • In Fact, by pitting Thumps Up against Pepsi, Coca- Cola-Which acquired the brand from Parle is fighting Pepsi on the Two Fronts. • Coke Sponsors Foreign Performers like Whifield in India and Thums- Up Sponsors Local Performers and Bands. • The Advent of satellite channels has given a boost to musical events in that these events provide excellent coverage prospects and an opportunity for unmatched and exclusive rights to television software for post-event mileage. • A Live Telecast,If possible,gives a tremedous boost to the event and becomes a much talked about programme for a long time. • Stage Performances and Musical Events are also used extensively by cigratte and liquor companies to consolidate the image of their brands. • For Example,The Vazir Sultan Tobacco company sponsors ‘Spirit of Freedom’ Concerts every year providing an avenue for expression of the personification of the brand image of charms. • Similarly,Liquor companies have in the recent past sponsored musical performances such as Ila Arun Live,Which had a wild and raunch air at the show. • Musical events also attract multiple sponsors and clients.Usually,One main and a set of cosponsors and clients. • Usually,One main and a set of cosponsors are taken on and allowed to make use of the branding opportunities. • The Venue or location is usually covered with banners and posters or colours of the sponsors. Cultural Celebrations: • Get Togethers and Celebrations of events that carry mythological religious significance and/or have traditional values attached by a particular community with homogenous characteristics. Types: • Fairs and Festivals are well Known events in this category.Starting from the innumerable rural festivals that may also involve business transactions between merchants form far and near to college festivals is essentially a get together. • College festivals involve Friendly contests and performance by and for the student community, rural fairs and festivals are essentially a local affair. • Such events comprise of a host of smaller events that could be from the other categories. • Fairs and Festivals have their root in religious tradition and Rituals. • These were basically designed to pass on Knowledge to the next generation by the elders. Characteristics: • Given the Openness,Free entry and Informality in most of these events,Sponsors with innovative interaction points are actually appreciated by the audience. • Since most of the audience at such events usually walks in on their free will,They are more receptive. • The Intervals in Between the smaller events also offer interaction Opportunities. • Since Cultural events provide greater opportunity for interaction and reach,They Provide participating sponsors: - A Strategy For Focusing on a Particular Community - Reach into the heart of the Rural Population - A Platform for Mass Communication - An Opportunity to Communicate to the Point - Avoid any sort of Clutter - Chance to Innovate - Direct sale opportunity. • It is Fairly Old Phenomenon that merchants have been coming to the large fairs and festivals and joining in the celebrations with the general Public. • Discount offers during the eve of festivals are now a common event. • Another Factor Associated with the larger fairs and Festivals of India is the Predominantly rural nature of the events. • Rural fairs and Festivals are opening up new marketing horizons for the corporate sector. • The Business sense in sponsoring such an event shows from the fact that television covers barely less percent of rural India. • Marketers are always on the lookout for ways by which to reach this enormous consumer base effectively. • Some simple statistics on the Fifty Biggest rural fairs will drive home the importance of events in the rural context and why they are such an attractive medium for sponsors who are thronging to put their budgets for these festivals. • The Following is a summary of the number of festivals regionwise which shows that just the top fifty fairs and festivals in India attract a combined audience of almost 5.66 crores.And India has an estimated 5000 Different Festivals. • We Leave it to the reader to Extrapolate on the audience that these would attract. • Through well-Designed Campaigns at such fairs it is possible to generate very high top of mind awareness among the rural population. • A Fair or Festival offers a good platform for mass promotion. The Audience on such occasions is a media Buyers Dream. • With a Minimum of spill over, Firms can make a pinpoint communication with a literally captive audience because these fairs are the only mode of mass entertainment for the rural population and therefore most of them will be there plus an added advantage here is that people cannot change channels. • Richard Schechner in his Book, The Future of Ritual,States that in the Indian Tradition,There are plenty of warrants for large scale events- • These Performances are synasthetic,I.e these events involve complete sensory awareness,a high level of audience participation and the combination of several art forms like music,dance,poetry as well as people of different faith. • These events provide an avenue for moving beyond straight sponsorship or visual advertising by allowing innovative techniques of promotions to evolve. • For Example,HLL Used a giant boat for a large sized Lifebuoy hoarding at Alwaye in the annual boat race during the Onam festival in Kerala. • Colgate splashed its name on kites during the Kite Festival in Ahmedabad and so on. • Such Creative Promotions are Possible and they ensure that nobody in the audience misses out on the exposure. • If we go through the core Concept of cultural celebrations,we understand that get togethers in a student community organised informally by amateurs who come together and do voluntary work as coordinators and staff falls entirely within the purview of the cultural celebration category. Charitable Events: • Collection and Dispersal of funds for social welfare and creating awareness for a worthy cause. Types: • Mass Based social welfare events usually employ concepts from other event categories such as music concerts, Cricket matches etc.For espousing the cause. • These Help in not only creating awareness but also aid in fund raising for research into problems being faced by the mankind such as AIDS,Cancer,etc. • Charity events are necessarily case-oriented and depending on the requirement of the cause,In terms of reach and Interaction desirable,the event category to be employed is chosen. • Institutional Goodwill events such as awards,Parades,charity fashion shows,sponsorship of community events can all be called charitable events since only goodwill and no direct commercial benefit is sought from the event. Characteristics: • Usually there are three main players here;The artist or celebrity, the charitable institution and the event organiser. • The Chemistry between these Three works as follows; The Charity needs the funds, The artist needs the publicity and for the event organisers its business as usual. • A New, Mutually Beneficial Relationship Between the cause and sponsor has led to a Significant shift in the paradigm of Social Marketing. • Cause-Led Marketing efforts are gaining ground because of their positive rub off on the firms image and the free media publicity. • It Works better than the best advertising.Marketers are happy with this event category because there is a possibility of the entertainment tax being waived. • There is also a possibility of getting large discounts in media in terms of time and space as well as free publicity in the form of reports of the same. • These Reports are carried not only in the print media but also on the numerous programmes on the multitude of satellite channels. • It offers Corporate a role in moulding social change at the same time yielding impressive results in terms of promotion. • Of Course, Good intentions are not always so obvious and tend to attract adverse comments and reactions from detractors. • Charitable events provide high reach but low interaction opportunities. • The Benefits that such event provides to sponsors are: -Societal Marketing Opportunity -Positive rub-off on the firm’s Image -Free Media Publicity - Better than the Best advertising for goodwill generation - A Possibility of the entertainment tax being waived. Special Business Event: • Being Different and Getting Noticed for Direct Commercial Gain. Characteristics • Special Business events usually provide equal opportunity for reach and interaction. In Fact, since these are client driven, most special events are usually interaction oriented as much as reach oriented. • The Entire Event is Customized to accommodate the requirement of the clients. Product Launches: • With the entry of multinational brands into India, there has been a sudden spurt in mega launch activities using innovative ideas. • The advantage form such events is that the invited audience gets a first hand experience of the product. • Morever,The Accompanying media coverage lends much credibility to the product. • Creating and Celebrating an event is a sort of investment in Brand Building. • In Fact, Reports say that after a mega launch using pop music and dance evening as the launch event, Smirnoff was selling two and a half times more than it expected to sell in Mumbai. • Mega Launches give a flying start to a brand, Though how long and how much it would subsequently fly depends on the intrinsic strength of the brand and not on the launch event alone. • At The same Time, The scale and Scope of a launch also depends on the product and its characteristics. Retail Events: • There is also a growing emphasis being placed on special events by retailers. • They all have a common objective to generate sales.Special events are expected to attract customer traffic. • Thus customers can be exposed to the merchandise the store wants to sell. • Because of the growing importance of special events,some retailers have combined the responsibility for special events with publicity. Different Types of special retail events are as follows: Merchandisng Events: • Merchandising works on the basis of encashing the popularity of events and the core people and items involved in them. • A Visit to a store by a celebrity from the event would be a merchandising event. • This is aimed at Increasing the customer traffic at the stores that sells the special items of the event such as Tshirts,Teddy Bears,Dolls,Bracelets,Caps or any Item that Becomes popular because of the event. • Such merchandising events add to the revenue that an event organizer can earn during and after the actual event. Demonstrations and Showings • An event which has a low reach and Direct Interaction demonstrations are very useful as part of any event campaign for clients who need to explain the workings and benefits of their products elaborately. • Demonstrations such as those given on usage of wigs, kitchen peelers, the V Slicer etc are examples of these. • In Fact,Tele Shopping Companies such as TSN Have organized moving vans carrying the innovative items shown on television so that people can touch and feel them before purchasing. Special Sales Inducements: • Reach and Interaction that a client desires from an event eventually need to be converted into tangible purchases by the target audience. • Special Sales Inducements events are right at the cutting edge of this requirement. • Two-for-one sales, one rupee sales, contests and competitions such as slogan writing as well as giveaways such as free samples of merchandise, shopping bags, reusable packaging etc. • Fall under this type of special events.In the not too distant past,a major branded jeans showroom in downtown Mumbai had offered buyers of goods above a certain amount an extra jeans for just one Rupee one with resounding success. • The offer of buy two cielos and get one Free by Daewoo Motors in mid 1998 is yet another example of special Inducement Events. Film and Television Based Events: • Capitalizing on the craze for films, Companies are adopting various methods to use this to their advantage. • With the advent of satellite television and proliferation of channels, the audience has got so fragmented that sponsoring the screening of a popular movie is a better alternative for addressing an audience that is largely drawn from the target segment of the firms product. • By Converting the get together of stars from the launch of the shooting of the film(Muhurat) to the promotion of the film after launch and the celebration of completion of various landmark days for the film into noteworthy special events the sponsoring firm can get good mileage. • Though sponsoring film based events can be very effective as a promotional tool, It Lends a very poor recall rate for the sponsors of most events. • A Survey conducted put the recall rate for sponsors at 9% for a sponsored premiere of a Hit Hindi Film Khalnayak as compared to a high of 43% for the sponsors of Miss India Viz Femina. • This can be attributed to the fact that while it is possible to prefix the sponsors name and call the Event Femina Miss India,It Would not be Possible to name a film so. • Characteristics of film based events are maximum reach with least interaction. • At The same Time, events primarily designed for the Television medium such as Colgate Gel Boogie Woogie and Close up Antakshari,Bournvita Quiz Contest Leverage on exactly this Prime Branding opportunity for their Sponsors. Web Based Events: • Just a Decade Back the concept of using the computer for anything beyond just scientific programming was non existent. • Today,You have Webinars i.e Web Based seminars and Web Casting,i.e Broadcasting on the web of events and live transmission of scoreboards of competitive events via the internet. • Crickinfo.com was one of the foremost sites to launch a live scoreboard for cricket on-Line targeting the millions of Indian Cricket Aficionados. • These Web based events and Internet Friendly event information with details are targeted towards bringing interactively over the web to the net savy target audience. • American OnLine(AOL.Com) is very active in arranging exclusive live web events ranging from shows featuring Madonna as a guest,to a live coverage of Olympics and the Presidental Elections Campaign Events. • On These Live events,AOL Subscribers,Which are the target audience here,get to watch questions and answers unfold in real time,submit questions to the guest, chat with other audience members. Event Variations: • Several Variations of these event categories can be created by changing the event design. • These changes can be made to accommodate various factors such as time, risk, budget,location,value,concept,artiste and the client. • Further classification becomes necessary since the core concept can be augmented by innumerable variations. • Sub Classifications under each of the variations are also very important by themselves since each of these has the potential to completely change the look of the entire event. • For Instance, If an event is pre planned, there is enough time to create big budget, greater value added events with established artists and stars. • Similarly, if the budget is a constraint then multi location, high creative content events get ruled out. • Some of the different bases for event variations are as follows: Time Frame Based Events: • On the Basis of the time period involved in planning and executing an event,one,can classify events into pre-planned and ad –Hoc Events. Pre-Planned Events: • These are Events that occur or are made to occur on a regular basis and on fixed dates. • These are definite every year and more or less event company driven. • These events lend an opportunity to create and maintain an appropriate property of the event as the main takeaway from the event for the event management company. • A Property can be defined as that characteristics of the event that can be said to belong to interested parties and which cannot be easily copied. • For Example, The Femina Miss India contest is a property that belongs to Femina-a Womens Magazine. • The Contestants change every year and winners come and go, But the contest keeps going on. Ad Hoc Events: • These Events can be described as events that come in between fixed events. These are irregular and need to be conceptualized and executed at short notice. • These are mostly client driven since they may not be having the expertise and infrastructure to arrange for the same at short notice. • An Event management company adds value to the ad hoc event by making use of its established sourcing and networking abilities. Risk Rated Event: • Depending on the Business and Marketing strategy of the event agency the following aspects of events get decided: • Sponsored Events These Events carry the least risk from the event organisers point of view. • Such events are usually meant for specifically invited audience of a sole sponsor. • These tend to Revolve around a definite objective involving greater interaction with the audience. • Dealers meets and conferences are the usual events. • These events are fully paid for by the sponsor or the client and the event organisers profits come in the form of a margin or commission on the production costs for the event. • Film Related events such as the launch of a big budget film or celebration of landmark achievements by the film after release usually require event agencies to do the groundwork for them as in execution of the events. • Such shows are usually client driven or initiated and involve the event organizers in the production of the event only. Partially Sponsored Events: • There can also be other events that are so popular that multiple sponsorship covers all or part of the production expenses of the event, and ticket collections generate the moolah or revenue for the event organizer. • Music concerts and Sports events such as cricket one-day internationals,etc are generally of this nature. • These events fall under the medium risk category. Ticketed Events: • Fully Ticketed shows are events that carry maximum risk. • These are generally event organiser driven and are presented as Products to the general Public. • A Particular noticeable fact is that events such as these which begin as fully ticketed shows end up attracting sponsors who start identifying with the audience at these events and get an idea as to how they can help in achieving their brand or other objectives. • Budget based events there can be big budget or small budget events. • These vary relative to the strategic intentions of the stakeholders involved in the event. • The amount of interaction and the target reach have the most impact on the budget of any event. • The Desired quality of the event also has a direct effect on the budget. • Number and Profile of audience also affects the budget of an event. Big Budget Events: • The Larger the Interaction and reach that is desired, The bigger the budget. • Events that aim at having larger reach usually require big budgets since the expenditure involved in publicity is enormous. • If the Profile of the Target audience involves the rich and famous,the budget automatically becomes a mega budget as the quality of the event required improves drastically. • If a large audience needs to be interacted with then,also the cost increase since personalised attention needs to be provided at such occassions. • Most Big Budget events in India are valued at Around 50 lakhs. • This may be for music and stage shows with artists coming from outside or even a sports event. • Another Example that can be cited falls in the exhibitions and trade fair category. • These can be of varying budgets.An Exhibition of the size and scale of the Industrial Machine Tools Exhibition(IMTEX) Held every year and which provides the maximum possible reach and interaction between industrial buyers and sellers through direct contact as well as forums and seminars is a big budget exhibition. • This Exhibition has participants flying in from abroad also. Small Budget Events: • Events that Involve more of Interaction with a limited number of audience are usually small budget events. • Small Budgets need not necessary mean lower quality of the event. • Usually in house events and theme parties involve small budgets and have the best quality. • Such Events have restricted entries or are purely on an invitation basis and do not involve extensive Publicity. • The small Budget usually lies anywhere below Rs 2 Lakhs in India. • In Stark Contrast to the IMTEX,Any Local book exhibition-cum sale is a classic example of a small budget exhibition. Location Based Events: • Events meant for a particular target audience that has a predominantly similar profile for a given location undergo variations based on location essentially due to the demographic changes that occur from place to place. • Answering Questions such as whether the Event is a domestic or International Event, whether it is to be carried out in a rural or city setting and whether it is to executed in a single location or in various locations and simultaneously or not, is very important. • This is so because the entire nature and workings for an event can change dramatically. • For Instance, If the Concept has to be changed from a domestic event to an international event the change in the target audience profile will force modifications that will have to be incorporated in the original concept. • An Example that can be cited again is that of the launch of a India Oriented Magazine verve, In the UK. • The Ethnic Indian Setting, Food and Beverages would have looked out of place in India and not received such rave reviews since these are quite normal for Indians in India. • For Indians Settled Abroad, Wearing Indian Clothes itself become a Fascinating experience given the scarcity of opportunity to show their indianness. • Similarly, an Event Predominantly meant for the urban setting would need to be tailored to a rural ambience, which implies drastic changes due to change in the target audience profile. International Overseas Events: • There is a major cultural shift from country to country and the sensitivities involved also differ widely. • Events that are to be held overseas need to be researched much more and presented in a manner that will be understood and appreciated by the foreign audience. • The Travel restrictions and other constraints forced on foreigners have also to be considered. • Transportation and other expenses are also massive for overseas events. Domestic Events: • All the Events organised within the boundaries of the country are termed as domestic events. • These can be further broken down into either rural or city events. • Rural Events the lack of reach through television is one major difference while organising a rural event. • The need to use a local language and the higher levels of illiteracy also force contraints on the event. • Difficulty in locating resources required may imply having to expend on transportation of infrastructure and other equipments over long distances. City Based Events: • Unlike their rural counterparts, the audiences in metropolitan cities are easily reachable. • A Common language usually threads the cosmopolitan nature of the audience. • Infrastructure and Equipment are easily available and are usually of reliable quality. Multi Location Events: • Special Demands have to be satisfied to conduct events at several locations simultaneously. The need for perfect communication and coordination between the separate locations cannot be overstressed. • Special Events such as Product Launches usually require multi location events. • The 14 cities simultaneous launch of ZEE TV city cable channel involved a Road show and stage events across the country on the same day. Value Based Events: • The very Profession of event organising derives its origin from the value addition that they can provide to their clients. • Greater the value addition demanded, the more sophisticated the event agency needs to be. • Event organisers can range from contractors doing the setting up of the stage to professional event agencies. • Value addition can be understood tangibly in terms of the requirement of the client. • It is important to understand whether the event organiser is only going to execute the event or is the involvement right from the concept to carryout stage. Low value addition from event organisers:When event organiser is only involved with carrying out of the event,i.e event production only or any other single stage of the Five C’s it can be said that there is very low value addittion from the event organisers. • High Value addition from event organisers.Value addition is deemed to be high when the event organisers provide all services right from conceptualisation to carrying out of the event. Concept Based Events: • The Conceptualisation process as shown earlier is a churning process in which constraints forced by the demands of costing, canvassing,customising and the feasibility of carrying out are accommodated to fit the clients needs. • High Creative Content.Usually high creative contents are a function of other factors such as big budgets,city location,etc. • The Bigger and Grandeur the budget and plans,the greater the creative that can be incorporated for the event. • Usually High creative content events also need to have enough time for planning and organising the event. • Low Creative Content: Most Events with low creative contents usually have standard settings which need not be disturbed. • Typical Examples would be events such as conferences,annual general meetings,etc. Artist Based Events: • An Artist in the context used here distinguishes between new and established stars. • New stars tend to be especially low on their popularity and fan following,Hence are available for lower appearance money than other super stars. • Whether the artist or star performer fits into the concept and is the artist available again depends on the time frame involved in planning of any event. • New,Inexperience Artists.New artists are as important to the events industry as to any other. • It is common phenomenon to see fresh talent performing as warmers before the established star takes centre stage during music concerts. • Established Star Performers. These stars demand a premium and are experts in their areas of performances. • Using an established star for an event invariably makes it a mega budget contract with th event organiser. • Most of the Time such a relationship does not act as one off event. • To enable recovery of the large sums involved the contracts usually cover a few cities and towns. Client Industry Based Events: • The Concept and all other elements of an event will also depend on the type of industry that the client competes in. • The nature of an event changes depending on whether the client is a manufacturer or a channel partner. • Consumer goods: FMCG Goods tend to be sponsor events with a mass base so as to create more brand awareness and also usually tie it up with a sales promotion campaign to increase customer traffic in their retail stores. • Such events seek greater reach than interaction. Industrial Manufacturers: • Most Industrial houses usually push their corporate brands and seek events with greater scope for serious discussions and interaction. Social Organization: • NGO’S are usually supported by a trust and donation to these trusts is encouraged by the scope for exemption from entertainment taxes. • Celebrity endorsements are the order of the day at such events. Clubs: • Given the already homogenous nature of the audience which is also in a way limited in number it is easier to create events for clubs. • Parties, Games and cultural shows are frequent events at clubs. Personal/Family Events: • Weddings,Birthdays,Anniversaries,etc.All Qualify as personal or family events.These can range from a private affair for a couple to a big bash at the cricket club of India’s Brabourne Stadium. • These Events are purely dedicated by Financial Constraints Political Events: • Rallies,elections and all related activities are political in nature.Giant Cutouts of political leaders seem to be the only creative inputs provided in such events. • The major part of political events seems to be the logistics due to the number and type of following. Educational Events: • Presentations, Award Functions, Sports and cultural festivals are some examples of events that occur in schools and colleges. These are the almost standard throughout the country. Film and Television Industry Events: • Every Film or Tv Program that is launched is a product of the entertainment industry and the muhurat or the launch ceremony Is a major event in this Industry. • So also the various parties on achievement of milestones and the award ceremonies. • Such Events extensively use event concepts based on the artistic expressions category of events.