Body Speaks
Body Speaks
Body Speaks
Body language and nonverbal communication are transmitted through the eyes, face, hands, arms, legs and posture (sitting and walking)
4
Language of Gestures
Each individual, isolated gesture is like a word in sentence; it is sentence; difficult and isolated dangerous to interpret in and of itself. itself. Therefore consider the gesture in the light of everyhing else that is going on around you. you.
Head
Nodding the head Yes in most societies No in some parts of Yugoslavia, Bulgaria, Greece and Turkey Tossing the head backward Yes in India, Thailand, the Philippines, Laos Rocking head slowly, back & forth Yes, Im listening in most Asian cultures
6
The Face
The Face
The face is one of the most reliable indicators of a persons attitudes, emotions & feelings By analysing facial expressions, interpersonal attitudes can be discerned and feedback obtained. obtained. Some people try to hide their true emotions. emotions. The term Poker Face describes them. them.
The Face
The facial expressions reflect emotion, feelings and attitudes. attitudes. Common facial gestures are: are: Frowns: unhappiness, anger Smiles: happiness Sneers: dislike, disgust Clenched jaws: tension, anger Pouting lips: sadness.
Eyes
Windows of the soul, excellent are indicators of feelings. feelings. Shifty eyes, beady eyes and look of steel demonstrate awareness. awareness. Honest person has a tendency to look you straight in the eye when speaking. speaking. At least listeners accept it like that. that. Try to reduce tension and build trust rather than increase tension. tension.
Eyes
People avoid eye contact with other person when an uncomfortable question asked. asked. The raising of one eyebrow shows disbelief and two shows surprise. surprise. People are classified as right lookers and leftlookers: leftlookers: Right lookers are more influenced by logic and precision. precision. Left lookers are found to be more emotional, subjective and suggestible. suggestible.
Eyes
*
Eye contacts - Encouraged in America, Canada, Europe - Rude in most Asian countries and in Africa Raising eyebrows - Yes in Thailand and some Asian countries - Hello in the Philippines
12
Eyes (Contd)
*
Winking Eye - Sharing secret in America and Europe - Flirtatious gesture in other countries Closed Eyes - Bored or sleepy in America - Im listening and concentrating. in concentrating. Japan, Thailand, China
13
Ears
*
Ear grasp
-
Im sorry. in parts of India sorry. I cant hear you. in all societies you.
14
Nose
*
Holding the nose - Something smells bad. universal bad. Nose Tap - Its confidential. England confidential. - Watch out! or "Be careful. Italy careful. Pointing to nose - Its me. Japan Blowing nose - In most Asian countries, blowing the nose at social gathering is disgusting
15
Cheeks
Cheek screw gesture of praise - Italy Thats crazy. Germany crazy. Cheek stroke pretty, attractive, success most Europe
16
Whistle, yawn, smile, bite, point, sneeze, spit, kiss.. kiss.. Kiss. Kiss. In parts of Asia, kissing is considered an intimate sexual act and not permissible in public, even as a social greeting. greeting. Kissing sound. To attract attention in sound. the Philippines, to beckon a waiter in Mexico. Mexico. Finger tip kiss. In France, it conveys kiss. several messages, Thats good great
17
Spitting in public is considered rude and crude in most Western cultures. cultures. In the PRC and many other Asian countries, spitting in public is to rid a persons waste and, therefore, is healthy. healthy.
18
19
Arms
Some cultures, like the Italians, use the arms freely. Others, like freely. the Japanese, are more reserved; reserved; it is considered impolite to gesticulate with the arms. arms. Folded Arms can be interpreted by some social observers as a form of excluding self, I am taking a defensive posture, or I disagree with what I am hearing. hearing.
20
Arms
Arms akimbo In many cultures, this stance signals aggression, resistance, impatience, or even anger. anger. Arms behind back, hands grasped is a sign of ease and control. control. Arms in front, hands grasped, is a common practice in most Asian countries, and is a sign of mutual respect for others. others.
21
The Hands
Of all the body parts, the hands are probably used most for non-verbal noncommunication. communication. Hand waves are used for greetings, beckoning or farewells. farewells. The Italian good-bye wave can goodbe interpreted by Americans as the gesture of come here. here. The American good-bye wave goodcan be interpreted in Europe and Latin America as signal for No. No.
22
The Hands
*
The American way of getting attention (raising a hand with the index finger raised above head) could be considered rude in Japan, and also means two in Germany. Germany. The American come here gesture could be seen as an insult in most Asian countries. countries. In China, to beckon a waiter to refill your tea, simply turn your empty cup upside down. down.
23
The Hands
Handshaking is a form of greeting in most Western cultures. cultures. * In the Middle East, a gentle grip is appropriate. appropriate. * In most Asian cultures, a gentle grip and an avoidance of direct eye contact is appropriate. appropriate.
24
The Hands
HandHand-holding among the same sex is a custom of special friendship & respect in several Middle Eastern and Asian countries. countries.
25
The Hands
*
Right hand. The right hand has hand. special significance in many societies. societies. In certain countries in the Middle East and in Asia, it is best to present business cards or gifts, or to pass dishes of food, to get an attention, using only the right hand or both. both. Left hand is considered unclean in much of the Middle East and in parts of Indonesia. Indonesia.
26
The Hands
Hang Loose (thumb and little finger extended) . could convey different meanings: meanings: in Hawaii, its a way of saying, Stay cool, or Relax. Relax. in Japan, it means six. six. In Mexico (do vertically), it means, Would you like a drink?
27
The Hands
Clapping hands. hands. Russians and Chinese may use applause to greet someone. someone. In many central and eastern Europe, audience frequently clap in rhythm. rhythm.
28
The Hands
Tightly clenched hands usually indicate that the person is experiencing undue pressure. pressure. It may be difficult to relate to this person because of his tension and disagreement. disagreement. Superiority and authority are usually indicated when you are standing and joining your hands behind your back. back.
The Hands
Rubing gently behind or beside the ear with the index finger or rubbing the eye usually means the other person is uncertain about what you are saying. saying. Leaning back with both hands supporting the head usually indicates a feeling of confidence or superiority. superiority.
The Hands
Cupping one or both hands over the mouth, especially when talking, may well indicate that the person is trying to hide something Putting your hand to your cheek or stroking your chin generally portrays thinking, interest or consideration. consideration. Fingers bent across the chin or below the mouth most often shows critical evaluation. evaluation.
Fingers
The O.K. signal. (the thumb and O. signal. forefinger form a circle) means fine, or O.K. in most cultures, O. zero or worthless in some parts of Europe money in Japan an insult in Greece, Brazil, Italy, Turkey, Russia and some other countries
32
Fingers
ThumbThumb-up means: means: O.K. good job or fine in O. most cultures, Up yours! in Australia Five in Japan; One in Japan; Germany Avoid a thumb-up thumbin these countries: countries: Australia, New Zealand, Greece, Turkey, Iran, Russia, and most African countries
33
Fingers
Crossed arms tend to signal defensiveness. defensiveness. They seemingly act as a protective guard against an anticipated attack or a fixed position which the other person would rather not move. move. Conversely, arms open and extended toward you generally indicate openness and acceptance. acceptance.
Crossed legs tend to signify disagreement. disagreement. People who tightly cross their legs seem to be saying that they disagree with what you are saying or doing. doing. If the people have tightly crossed legs and tightly crossed arms, their inner attitude is usually one of extreme negativity toward what is going on around them. them.
In Asia, do not point with your toes. toes. In Asia and some European countries, putting feet up on a desk or any other piece of furniture is very disrespectful. disrespectful. Sitting cross-legged, crosswhile common in North America and some European countries, is very impolite in other parts of the world. world.
37
In most Asian countries, a solid and balanced sitting posture is the prevailing custom. Sitting crosscustom. crosslegged shows the sign of disrespect. disrespect. In the Middle East and most parts of Asia, resting the ankle over the other knee risks pointing the sole of your shoe at another person, which is considered a rude gesture. gesture.
38
Walking
Walking can reflect many characteristics of a culture: culture: In Japan and Korea, older women commonly walk a pace or two behind their male companion. companion. Asians often regard western women as bold and aggressive, for they walk with a longer gait and an upright posture. posture.
39
Sitting with your legs crossed and elevated foot moving in a slight circular motion indicates boredom or impatience. impatience. Interest and involvement are usually projected by sitting on the edge of the chair and leaning slightly forward. forward. Generally, people who walk fast swinging swinging their arms freely, know freely, what they want and go after it.
People who walk with their shoulders hunched and hands in their pockets tend to be secretive and critical. They critical. dont seem to like much of what is going on around them. them. Dejected people usually scuffle along with their hands in pockets, heads down, and shoulders hunched over. over. People who are preoccupied or thinking, usually walk with their heads down, hands clasped behind their backs and pace very slowly. slowly.
Certain combinations of gestures are especially reliable indicators of a persons true feelings. feelings. These combinations are clusters. clusters. Each gesture is dependent to others, so analysis of a persons body language is based on a series of signals to ensure that the body language clearly and accurately understood. understood.
All the individual gestures fit together to project a common, unified message. message. When they do not, this means a incongruity. incongruity. For example: example: A Nervous Laugh A laugh generally signals relaxation. signals relaxation. But if there are nervous signals in body language that means the person is trying to escape from an unpleasant situation. unpleasa situation.
When people are proud of what they have done, they usually show their hands quite openly. openly. When they are not often put their hands into their pockets, or hide back When people show signals of openness that means they are generally beginning very comfortable in your presence which is good. good.
FOR ALL OF US
Becoming sensitive to the clues of body language can help us all to communicate more effectively; effectively; We can sense when the other person is silent and digesting information, or when he is silent and confused; confused; We can share feelings too strong or too difficult to be expressed in words; words; Or decode secret messages passing silently from person to person. person.
56
Finally, we can learn to be more sensitive to our own body to see how it expresses our feelings and to see ourselves as others see us. us.
57
58
THANKS ! AND
YOUR
59