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ESP-Accepting Patient in Radiology Department-D3 Radiologi

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ENGLISH FOR SPECIFIC

PURPOSE

ACCEPTING PATIENT
IN RADIOLOGY
DEPARTMENT

D3 RADIOLOGI
WARMING UP!
Please have a discussion according to topics
below :

1. How many practitioners are in the hospital? What are they?


2. Describe your job !
3. Why do you think radiographer should be competent?
4. Tell me about your future Hospital should provide!
Accepting Patients
mon Greetings and Offering Help:
• Good Morning Ma’am/Sir. Welcome to Radiology Department in
tue Strada Hospital. I am Luke the radiographer on duty, May I help
you?
wed • Good Afternoon Ma’am/Sir. Welcome to Examination Room for
MRI. I am Dave the radiographer on duty, Could I help you?
thu • Good Morning, Sir. What can I do for you?
• Good Afternoon Ma’am. What can I help you?
fri

How to start conversation with the customers?


What should you ask to your customers?
WH-Question and Yes/No Question
As the radiology students, you need to learn how to communicate with your patients.
Here are the explanation about the fuction of WH Question and Yes/No Question and
how to use it.
mon

tue
WH-Question
What, When, Where, Why, Who, How, How
wed
many, How much, How long, How often etc
You use WH-Question when you expect a
thu
complete answer
fri Yes/No Question
You use Yes/No Question when you expect the
answer is whether “Yes” or “No”
You need modal auxiliary, to be, or verb
auxiliary
WH-Question and Yes/No Question
Look at these examples to make you understand each function
mon

tue
WH-Question
wed Ana : Where do you work?
Erick : I work at radiology Department Strada
Hospital in Kediri
thu Pertanyaan menggunakan WH-Question
menghasilkan jawaban lengkap
fri
Yes/No Question
Ana : Are you a student of IIK Strada Indonesia?
Finda : Yes, I am.

Ana : Do you live in Kediri?


Ridwan : No, I don’t. I live in Tulungagung
Pertanyaan menggunakan Yes/No Question menghasilkan 2 opsi
jawaban saja (Ya dan Tidak)
mon
Task 1
tue Work in pairs and make list of questions to your
partner. Each student provide 5 Yes/No question and
wed 5 Wh Question. Let’s Practice speaking
thu

fri
When you accept patients, you need to ask
them several questions
mon

tue
Name
• What’s your name?
wed
• What is your complete name/full name?
thu • How should I call your name?
• Let me know your name, please
fri DOB (Date of Birth)
• When were you born?
• Where were you born?
• Let me know your date of birth, please
• How old are you?
When you receive patients, you need to ask
them several questions
mon

tue
Doctor’s appointment
wed • When did your last appointment with the surgeon?
• How often do you see pediatrician to check your kids’
thu growth?
• When will your next appointment with the dentist?
fri Activities
• Do you often do sport before working?
• Do you often consume fast food?
• Do you smoke?
When you receive patients, you need to ask
them several questions
mon

tue
History of Illness
• What’s your complaint lately?
wed
• How was your condition?
• What are medication do you take lately?
thu • Does anyone in your family have the same problem?
Allergy
fri
• What are your allergies?
• How your body response to antibiotics?
Insurance
• What is your health insurance?
• Let me know your health insurance
Task 2
Yes/No Question
mon

tue

wed

thu
Try to find as many as possible Yes/No
fri Question that propably asked in Radiology
Department / Examination room
Modal Auxiliary
mon Here are modal auxiliary :
tue May, Might, Can, Could Will Would, Shall, Should, Ought
wed

thu
You can produce Yes/No question or give instruction
fri
by using modals:
Shall we go to the X-Ray room now?
Can you change your clothes?
Could you roll up your sleeves?
Can you loose your Shirt?

Please find another examples of medical


instruction / Yes No Question with modals
Work with 2 or 3 partners to fill the sign and symtomps

mon

tue

wed

thu

fri
Work with 2 or 3 partners then please make a list of question that
propably asked by radiographers when the accept the patient
mon

tue

wed

thu

fri

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